Читать книгу The Official (ISC)2 CISSP CBK Reference - Leslie Fife, Aaron Kraus - Страница 106

People are always, without exception, your most valuable and critical asset. The first goal of any BCP must be to ensure the safety of your people during and after an emergency. In the context of BCP, “people” include your employees, contractors, customers, vendors, and any other living human being that may be affected by an adverse event.

After ensuring the safety of your people, you must ensure that they are provided with the resources necessary to continue working as normally as possible. This may include shelter (e.g., an alternate work site) and food they require to survive and complete their BCP and operational tasks.

A well-designed business continuity plan must include protocols for notifying all affected people (internal and external) that an adverse event has occurred. You must ensure that multiple methods of communications are in place to notify critical BCP personnel, in case one or more methods are unavailable due to the disaster. Further, management and key BCP stakeholders must receive regular status updates during a disaster to provide awareness and allow strategic decisions to be well-informed.