Читать книгу The Manager's Phrase Book: 3000+ Powerful Phrases That Put You In Command In Any Situation - Alain Patrick - Страница 4

Bringing in and acclimatizing new hires can be either your easiest or your most difficult task as a manager, depending on your industry, the available talent pool, your department’s budget, your own skills and experience, and the overall culture of your company. But there’s just no getting around it: This is an essential part of any manager’s job. Each time you meet with a candidate or a new hire, you are working with a clean slate. Even if that person has pored over your LinkedIn profile page, he or she likely has little to no idea what you are really like. So it’s important that you establish a good working relationship from the outset. Much of this will involve choosing the right words at the right time.

Once an employee has been with the company long enough, you will also need to deal with such things as performance reviews, raises, promotions, and firings. This is where your strength as a manager will really be tested, and where communicating clearly and confidently will count the most. Are you ready? Let’s begin!

How to Speak to a New Employee

Effusive

• We’re thrilled to have you on board. How can we make you feel at home?

• I can see that you’re already fitting in just great.

• Soon you’ll be just like one of the family.

• I don’t know of anyone who has fit in so quickly!

• After a couple of hours you’ll feel like an old timer, I promise.

• Great to have you working with us. Let me show you around.

• Don’t worry. We’ll show you the ropes until you feel more at home.

• It’s okay to feel overwhelmed on your first day. You’ll get over it.

• We all have to do our best to fit in here.

• Let’s make this as painless as possible, okay?

• I’m sure you’ll figure everything out on your own.

• I hope you’re not one of those know-it-alls.

• If you have any questions, let me know. Otherwise, you’re on your own.

• Try not to get yourself fired and you’ll be fine.

• Just keep your head down and don’t be a know-it-all.

• Well, you’ve certainly got a lot to learn.

• I like to throw the newbies into the deep end to see if they can swim. Don’t take it personally.

• Oh great, another new hire.

• Let me see if there is anyone I can pawn you off to.

• You’ve got some big shoes to fill. I hope you’re up for it.

• Even though you’re new, try to at least act like you’re interested.

Disinterested

• There’s an office pool going to see how soon you get fired.

• Don’t expect a lot of help from me.

• Honestly, I’d be surprised if you came back tomorrow.

• Who the heck hired you?

How to Give a Performance Review

Positive

• You should probably just run this company already.

• I have never been more comfortable reviewing anyone.

• You are the only person who could do this job, and do it so well.

• I expected nothing less from you, my star performer.

• You always over-deliver, and this time is no different.

• As always, another stellar performance review.

• I had to work really hard to find something negative to say.

• In general you did a good job, but there are a few areas that need improvement.