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Contents

Acknowledgements

Foreword by the Archbishop of York

Introduction

Part One Know yourself

1 Know what you are trying to do

2 Know your values

3 Know what motivates you

4 Know your strengths

5 Know your weaknesses

6 Know your default behaviours

7 Know how to reflect

Part Two Understand others

8 The importance of understanding others

9 The importance of nurturing the best in others

10 The importance of building common purpose

11 The importance of listening

12 The importance of feedback

13 The importance of keeping an open mind

14 The importance of a good crisis

Part Three Create a flourishing team

15 Create a positive team

16 Create space for reflection

17 Create a coaching culture

18 Create a culture where dissenting voices can be heard

19 Create a positive culture

20 Create the capacity to make decisions

21 Create a culture of celebration

Part Four Read the context

22 Maintain the balance between knowledge and wisdom

23 Maintain the balance between the urgent and the important

24 Maintain the balance between understanding threats and taking risks

25 Maintain the balance between the ideal and the pragmatic

26 Maintain the balance between uncertainty and clarity

27 Maintain the balance between giving clear direction and willingness to change

28 Maintain the balance between giving a lead and enabling others to take the lead

Part Five Next steps

29 What happens when you stand and stare?

30 What lights your fire?

31 Who are your companions on the way?

Postscript

Other Books written by Alan Smith and Peter Shaw

The Reflective Leader

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