Читать книгу Budapest – Bratislava. Hungary and Slovakia. 2 cities in 1 weekend - Alexander Zhidchenko - Страница 4

Departure of my flight was planned at 10—05 am from Sheremetyevo airport. And then something interesting began!

When you fly the airline Wizz, be careful of their cunning rules. When I went to the front desk, I was asked for a boarding pass. By habit, I never print a boarding pass, even if I register in advance. Somehow I prefer not to bother. And then there is such a surprise – you need a ticket already printed, otherwise you need 2 600 rubles. In the same situation as I was the majority of passengers on my flight.

Not to pay this money there was no chance, there was not much time left before the flight. I already learned later that they had detained the plane for 2 hours. Scandal was also useless. And in general, my advice to all people whose rights at the airport are violated, not scandal at airports. The airline staff will call security, you will be late for the plane, and nothing good will end there. It is better to ask at once all the details, collect as much as possible all information about the violation of your rights, find out the names of the employees, and tell them about where all these materials will be sent, and what awaits unscrupulous carriers. There are, indeed, a lot of structures, where you can then turn to collect what is due.

But in my case it did not work, because I bought a ticket through an intermediary company – Aviakassa, which was supposed to warn me that if a passenger did not register in advance, he would pay a fine. So, Aviakassa worked very well – they registered me in advance for the flight and sent me a boarding pass with a window seat. Of course, the staff at the front desk knew this, but there was nothing to tell me, forcing me to pay money. I missed this letter with a boarding pass. I had to pay a large sum, but at the same time the place was not at the window.

You know, such events can often cloud all the mood before any trip. I think many will agree with me that this behavior of the airline is simply unacceptable.

In the waiting room, girls of the student sat next to me, and one of them called Mama on the phone and cried, saying that these two and a half thousand rubles paid by her were exactly half of what she took with them on the trip, and did not know how now to be.

In general, we put two to WIZZ on a ten-point scale!)