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Оглавление
1 INTRODUCTION
1.1 Goals for this book
1.2 Intended audience
1.3 Approach
2 DATA AS AN ASSET
2.1 Data
2.2 Asset
2.3 Data and process
2.4 Visual summary
3 DATA MANAGEMENT: WHY BOTHER?
3.1 A definition of data management
3.2 Value of DM
3.3 Key challenges for DM
3.4 Visual summary
4 POSITIONING DATA MANAGEMENT
4.1 The center of the universe
4.2 DM and business process management
4.3 DM and IT management
4.4 Information/data analysis
4.5 Database management
4.6 DM and enterprise architecture management
4.7 Philosophical considerations
4.8 Visual summary
PART I: THEORY
5 INTRODUCTION
6 TERMINOLOGY
6.1 Introduction
6.2 Data codifies what we know about the world
6.3 Storing data in systems
6.4 Data in processes
6.5 Connecting the business and IT perspective
6.6 Outlook
6.7 Visual summary
7 DATA MANAGEMENT: A DEFINITION
7.1 Introduction
7.2 Managing the lifecycle of data
7.3 Deconstructing DM
7.4 Visual summary
8 TYPES OF DATA
8.1 Classifying data
8.2 Five fundamentally different types of data
8.3 Transaction data
8.4 Master data
8.5 Business intelligence data
8.6 Reference data
8.7 Metadata
8.8 Visual summary
9 DATA GOVERNANCE
9.1 Introduction
9.2 Data governance and data management
9.3 Data governance activities in DMBOK
9.4 A modern approach to data governance
9.5 Position of data governance
9.6 Visual summary
10 METADATA
10.1 Types of metadata
10.1.1 Business metadata
10.1.2 Technical metadata
10.1.3 Operational metadata
10.2 Metadata is the foundation
10.3 Metadata repositories
10.4 Visual summary
11 MODELING
11.1 Scope
11.2 Abstraction levels
11.3 Modeling languages
11.3.1 Fact-based modeling
11.3.2 Entity relationship modeling
11.3.3 Architecture modeling with ArchiMate
11.4 Relationship to other DM capabilities
11.5 Visual summary
12 ARCHITECTURE
12.1 Architecture
12.2 Data architecture
12.3 Relationship to other (data management) capabilities
12.4 Visual summary
13 INTEGRATION
13.1 Introduction to data integration
13.2 Common integration patterns
13.2.1 Batch integration
13.2.2 Accessing data through services
13.2.3 Change data capture
13.2.4 Streaming data integration
13.2.5 Data virtualization
13.3 Integration from an architecture perspective
13.3.1 Dealing with the number of potential connections
13.3.2 Dealing with different names and structures
13.3.3 Dealing with different patterns
13.4 Visual summary
14 REFERENCE DATA
14.1 Definition
14.2 Using reference data to harmonize the meaning of data
14.3 Historic versions of reference data sets
14.4 Reference data and governance
14.5 Visual summary
15 MASTER DATA
15.1 Multiple versions of the truth
15.2 Basic MDM concepts
15.3 Relationship to other data management capabilities
15.4 Visual summary
16 QUALITY
16.1 Introduction
16.2 The notion of quality
16.3 Data quality
16.4 Data quality management
16.5 Critical data elements
16.6 Relationship to other capabilities
16.7 Visual summary
17 RISK AND SECURITY
17.1 Risks and risk mitigating measures
17.2 ISO standards
17.3 Data security management
17.4 Training and certification
17.5 Relationship to other capabilities
17.6 Visual summary
18 BUSINESS INTELLIGENCE & ANALYTICS
18.1 Defining business intelligence and analytics
18.2 Common system types
18.3 Structuring data
18.4 Self-service BI
18.5 Relationship to other capabilities
18.6 Visual summary
19 BIG DATA
19.1 Definition of big data
19.2 Dealing with big data
19.3 Technical capabilities and architecture
19.4 Relationship to other capabilities
19.5 Visual summary
20 TECHNOLOGY
20.1 People are key
20.2 Observations about technology
20.3 Technology and the functional areas of DMBOK
20.3.1 Data governance and stewardship
20.3.2 Metadata
20.3.3 Modeling
20.3.4 Architecture
20.3.5 Integration
20.3.6 Reference and master data
20.3.7 Quality
20.3.8 Security
20.3.9 Business intelligence
20.3.10 Big data
20.4 Technology adoption
20.5 Visual summary
21 DATA (HANDLING) ETHICS & COMPLIANCE
21.1 Ethics in data
21.2 Ethical handling of data
21.2.1 Ethical principles behind data protection
21.2.2 The data lifecycle
21.2.3 Using ethical principles in the data lifecycle
21.3 The relationship between ethics and governance
21.4 Visual summary
PART II: PRACTICE
22 INTRODUCTION
23 BUILDING THE BUSINESS CASE FOR DATA MANAGEMENT
23.1 The need for a business case
23.2 Qualitative and quantitative business case
23.3 Incremental approach to building a business case
24 KICK-STARTING DATA QUALITY MANAGEMENT
24.1 Top-down approach
24.2 A motivation for starting small
24.3 Setting up your first experiments with data quality management
24.4 Scaling up after successful experimentation
25 FINDING DATA OWNERS AND DATA STEWARDS
25.1 Top-down and bottom-up
25.2 Ownership/stewardship models
25.3 Finding owners and stewards
26 THE ROLE OF TRAINING
26.1 People first, and the need for training
26.2 Types of training
26.3 How to design a training program
27 SETTING UP A DATA MANAGEMENT POLICY
27.1 Data management policy
27.2 Typical structure for a data management policy
27.3 Setting up a data management policy
27.3.1 Top-down
27.3.2 Bottom-up
27.4 Recommendations
28 BUSINESS CONCEPTS AND THE CONCEPTUAL DATA MODEL
28.1 Freezing language
28.2 Definitions and conceptual data models
28.3 Definitions in a context
28.4 Recommendations
29 SETTING UP A METADATA REPOSITORY
29.1 The importance of metadata
29.2 Metadata repository architectures
29.3 Implementation strategies
29.3.1 Top-down metadata strategy
29.3.2 Bottom-up metadata strategy
29.3.3 Matching the strategy to the situation
29.4 Recommendations
30 LEVERAGING ENTERPRISE ARCHITECTURE
30.1 EA as a source of information
30.2 EA models and visualizations
30.3 Building effective solutions
30.4 Recommendations
31 INTEGRATION ARCHITECTURE
31.1 Data is everywhere
31.2 Start simple
31.3 Keep it simple
31.4 Recommendations
32 A PRAGMATIC APPROACH TO DATA SECURITY
32.1 Motivation for a security framework
32.2 Security use cases
32.3 Security levels in business terms
32.4 The link to security measures and controls
32.5 Tying it together
33 ROLES IN DATA MANAGEMENT
33.1 Change and run
33.2 Roles in the DMBOK
33.3 Skills in the SFIA framework
33.4 Definition of roles
33.4.1 Architect
33.4.2 Business management
33.4.3 Data owner, data steward
33.4.4 Project management
33.4.5 Chief data officer
33.4.6 Business analyst, process analyst, and system analyst
33.5 Reflection and recommendation
34 WORKING WITH BIG DATA
34.1 Observations about big data adoption
34.2 Building a culture of innovation
34.3 Linking to data management defense
34.4 The future of big data
35 BUILDING A DATA MANAGEMENT ROADMAP
35.1 To roadmap or not to roadmap
35.2 The steps towards an effective roadmap
35.3 Techniques
35.3.1 Vision phase
35.3.2 Analysis phase
35.3.3 Portfolio phase
35.3.4 Execution phase
35.4 Recommendations
PART III: CLOSING REMARKS
36 SYNTHESIS OF THE RECOMMENDATIONS
36.1 Data management
36.2 Antifragility and complexity
36.3 Expected benefits
37 CONCLUSION
37.1 Review
37.2 Outlook
37.3 Call to action
BIBLIOGRAPHY
INDEX
ABOUT THE AUTHOR