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3 The Balkans, January 1994

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Rachel Kelly was a tender 23 when she arrived, via Budapest, in Split. The Croatian port amounted to a backstage holding pen for all those war-zone wannabes who yearned to perform in Sarajevo, the theatre of their dreams, but she couldn’t hide from herself a mild sense of disappointment: she’d come to watch a war and so far found only the humdrum routines of peace. In the bustling streets of Split, there were the sounds of bells and buskers, but where were the lightning cracks of gunfire and the thunderclaps of artillery? On a crisp morning, Rachel was breathing in clean, fresh air rather than the cordite of explosives, and it didn’t smell good.

The citizens of Split could still scarcely believe their luck. They’d escaped the Balkan inferno, and every day they were glad to be alive. These were beautiful people in a beautiful city, and it gave Rachel an idea of what Sarajevo must once have been—a magnificent painting, now slashed apart by war. Outside her hotel, she watched a young couple canoodling without embarrassment. They kissed in a way that said they appreciated peace and were determined to make the most of it. After all, had they been born just a few miles to the east, they would be fighting now—either killing, maiming and raping, or being killed, maimed and raped. Street-side caresses in winter sunshine seemed endlessly preferable.

By lunchtime, Rachel was happy to be checking in for a UN aid flight into Sarajevo, heaving her bag and rucksack on to the scales.

‘These weigh too much,’ said the soldier from Norwegian Movement Control—NorMovCon, in UN-speak. Ultra-blond, with slightly feminine cheekbones, he belonged in a gleaming Scandinavian airport with polished floors and expensive shops and bars. ‘Twenty kilograms, that’s your limit. Sorry, but these are twenty-three.’ Rachel decided he was the epitome of precise, European efficiency, no amount of which had been able to save this corner of the continent from sliding into civil war. ‘You will have to lose three kilos, please. Thank you.’

She gave him a look to make him melt, as other soldiers would melt in the years of warfare that lay ahead for Rachel Kelly, Arlington’s young warrior. Norwegians, she thought: nice, even when they’re trying to be nasty.

‘All right, just today,’ he sighed, thumping one of the many clean pages of her passport with a big blue stamp that said, intriguingly: Maybe Airlines, Sarajevo. ‘But there is no guarantee you get a seat. P3s are lowest priority.’

‘P3s?’

‘Journalists. People like you.’ He said it with a certain relish, pleased to hint that reporters like her were not fit to wipe the boots of some of the other heroes on board today’s flight—peacekeepers, doctors and aid workers. ‘We call you if there’s room.’

But Rachel had to get to Sarajevo. The war had been raging for two years and she was horribly late already. She couldn’t afford to miss another day.

She found a broken plastic seat close to a gaggle of photographers who were chatting among themselves. Cameras hung like ripe fruit around their necks, with more around their ankles as if they’d fallen from the tree. They had weather-beaten, battle-hardened faces and the air of people who had seen all there was to see in the world. Rachel, who had seen nothing, was intimidated. The men were tall with stubble on their chins, exotic scarves and an earring here and there, but there was a woman too, which helped Rachel pluck up the courage to approach them.

‘Hey there! Look, I’m sorry to bother you, but I just wondered if you guys are heading up to Boz?’

Boz? No one who’d ever been to Bosnia would dream of calling it that, and it sounded even worse in a happy-go-lucky American accent. Boz, for Christ’s sake! They inspected her for a moment, this new girl, so breathlessly enthusiastic: she was pretty, with conventionally straight, shoulder-length brown hair parted on the left and a flurry of freckles that had fallen on the slopes of a ski-jump nose. No doubt they should have faded years ago, but they’d decided, stubbornly, to stick around.

‘Boz?’ said the lone female. She wore no make-up and was wearing a black woolly hat and a torn, blue Gore-Tex jacket. It tried to hide a body which was heavier than Rachel’s and not flattered by comparison. ‘Oh, I see. You mean Bosnia?’

Rachel had rather much too much going on in her head to detect the irony.

‘Yeah, I’m hoping to get on the flight, only the UN guys said we’re low priority.’

‘’Course we are!’ The accent was wild Australian, honed somewhere in the outback. ‘We’re the parasites, scum of the earth. Then again, not too many people are mad enough to want a plane ride into Sarajevo—that’s if the plane ever makes it. They don’t call it Maybe Airlines for nothing.’

‘That’s what they stamped in my passport.’

‘Maybe they give you a seat, maybe they don’t. Maybe it takes off, maybe it gets shot down…’

‘I’ll take my chances,’ Rachel said with a cool determination the Australian rather liked. She remembered her own first flight into Sarajevo two years earlier.

‘I’m Becky. Becky Cooper. I was just heading over to that shitty little café. Can I get you something? Whatever they put in your cup, they’ll add about half a sack of sugar. If that doesn’t get you going, you’re probably dead already.’

She let out the little laugh which, Rachel would discover, was the culmination of almost everything she said. She used laughter like bad punctuation—randomly, even when she wasn’t happy or when what she said wasn’t funny. Her face was round and lit up by a big white smile that never seemed to leave her. In time, Rachel would come to see the sadness that lay beneath it.

Becky stepped away from the others, who’d already lost interest in Rachel, or pretended they had, and the two women shook hands firmly, like men do.

That’d be great, thanks. Rachel Kelly, by the way. So who are you working for?’

‘Sigma. They sell my stuff on. Usually Newsweek in America, or Stern in Germany. Basically anyone who’ll pay.’

Rachel was impressed. Newsweek had been her weekly bible for years. She’d curled up in bed with it when her friends were reading teenage magazines about pop and puppy love and first-time sex.

Becky handed over a stash of damp, dog-eared notes for two small coffees. As they found a table, she yanked the woolly hat off her head. Balkan sun, fighting its way through grubby airport windows, appeared to backlight her. A tangle of curls tumbled down, flame-red in unexpected contrast to pale white skin. Rachel’s immediate thought was Queen Elizabeth the First, the Warrior Queen. A few days later, when she mentioned the comparison, Becky was unusually downcast. Virgin Queen more like, she said.

‘Anyway, good to meet you, Rachel Kelly. So who are you with then?’

‘No one, to be honest. It’s my first foreign assignment. And when I say assignment, I guess the truth is I’ve assigned myself.’

‘My God, that’s brave.’

‘It’s just something I’ve wanted to do…’ She paused, then mumbled, half hoping Becky wouldn’t hear the rest, ‘…for so long.’

Becky was disarmed. She was warming to this young American. It was what she liked about the war: you could meet someone and be their friend within days, or even hours. Spinoza, one of the other photographers, called it fast-food friendship.

‘Well, stick with me and I’ll show you the ropes.’

Rachel felt the tension slip away from her. As she sipped the thick, syrupy Turkish coffee, she explained how she’d abandoned her local paper in Arlington (‘a tedious little rag’) and got a portfolio of strings with some bigger ones, plus an obscure monthly magazine about foreign affairs. It would be just about enough.

‘So then, Sarajevo? Quite a place to do your apprenticeship.’

‘The truth is I’m lazy. I just can’t face crawling up the ladder—all those training courses and job applications and interviews, I’m just not cut out for it. I hate to sound pushy, but why wait ten or twenty years for your guys on Newsweek or the Post to make me a foreign correspondent when I can appoint myself one—right here, right now.’

‘Mmm. And you hate to sound pushy! Well, it all seems deliciously simple.’ Becky gave her coffee a sceptical stir but she recognised in Rachel’s eyes the same yearning to see Sarajevo that she’d once had. ‘As a matter of fact, I do think it’s pretty simple.’ Becky unleashed a gust of can-do Australian enthusiasm. ‘You make your own luck in this business. If you’ve got an ounce of talent, Sarajevo will help you shine. The whole world is watching, after all. Watching that city, but watching it through us.’

Rachel’s mouth widened into a grin. For so long people had doubted her. Now here was a pro, and a Bosnia pro at that, who seemed to believe in her. Perhaps her fantasies weren’t so crazy.

Becky noticed the wad of photocopied cuttings Rachel had stuffed into a transparent plastic folder. They were tatty from constant reading and re-reading, and when Becky started leafing through them, Rachel felt not only like the new girl but the swot, caught in possession of homework it was most uncool to have.

‘You’ve only got the collected works of Danny Lowenstein in here!’

‘I really like his stuff. I find it so…you know…emotional.’

‘Yeah, emotional. Fictional, too, sometimes.’

‘Really?’

‘No, not really. I’m just being a jealous bitch. It can get like that in Sarajevo.’

‘D’you know him then—Daniel Lowenstein, I mean?’

‘It’s Danny, not Daniel. And yes, of course I do. All the girls adore him.’

They both steeled themselves for a last sip. All the girls adore him. In the long years of pain and pleasure that lay before her, Rachel would find it to be a statement not of opinion but undisputed fact.

When the flight was called, Becky and Rachel were the only journalists allowed on—to the consternation of the other photographers. ‘Ladies first,’ Becky grinned at them.

Rachel crossed the runway to the plane like an old lady with curvature of the spine; she was bent double beneath her rucksack, which contained not only Danny’s epic, 423-page account of the break up of the Balkans but all the clothes she could cram in, including a bulk supply of underwear in case laundry was impossible. There were industrial quantities of soap, deodorant, make-up, perfume and tampons, and—for bribes—cigarettes and chocolate (even if the temptation to eat it herself might well prove overwhelming). There were half a dozen notebooks, a box of pens, her laptop with all its assorted cables, a torch and batteries and a short-wave radio—her lifeline to the world.

Becky put an arm round her as the loadmaster helped them squeeze through the plane’s narrow door. The engines were revving louder and louder, and Rachel could no longer make herself heard, but she beamed Becky one of her made-in-Heaven smiles, which said ‘thanks’ and ‘this is going to be fun’ at the same time.

‘Next stop Sarajevo!’ the loadmaster shouted as they taxied for take-off. Next stop your new life, Rachel Kelly. He gave her some squashy yellow earplugs and helped her snap together the complicated, four-pronged seat belt. The Hercules heaved itself off the runway, spectacular in its defiance of the laws of gravity, and Becky quickly fell asleep. The familiar motion of flight drugged her, like a weary commuter on her way to work.

The passengers were crammed together uncomfortably on narrow canvas seats arranged in a long line. Most were aid workers or officials from UNPROFOR, UNHCR and various other acronyms from the UN’s bewildering myriad of agencies. Most soon had their eyes shut, but from the moment she first clambered aboard Rachel had never felt more wide awake. She tried to peer through the tiny porthole behind her, but only briefly could she glimpse the Balkan hills and valleys down below, wondering what they had in store for her. As the Hercules reached its cruising altitude, she shivered, coveting Becky’s unglamorous woolly hat.

At the end of its journey, the Hercules plunged into a sudden, suicidal nosedive. Rachel’s stomach flung itself from her body. She’d always suspected this plane was just too damned big for its own good.

Becky stirred slowly, and bellowed into Rachel’s ear.

‘Don’t worry, it’s just in case anyone wants to take a shot at us. Like I told you—Maybe Airlines.’

The plane levelled off at the last minute, and Rachel swung around once more, just in time to see a blur of blackened, roofless houses and the jagged ruins of mutilated tower blocks.

‘Hello, war,’ she mumbled to herself beneath the engines’ roar.

Snow was falling steadily on Sarajevo, trying to hide its horrors from the world.

‘Where now?’ asked Rachel.

‘Oh, I’m getting a ride into town,’ said Becky. ‘We’re getting a ride.’

There was a tedious, 25 minute wait before finally he strode in.

‘And about time too.’ Becky gave him a brief embrace. ‘This is Rachel, one of your fellow countrymen. You have to be very nice to her, it’s her first time—so to speak. Rachel, meet Daniel L. Lowenstein, award-winning reporter and our cabbie for the day.’

Rachel shook his hand, surprised Becky hadn’t mentioned he’d be meeting them when they’d discussed him earlier. She couldn’t help compare the face in front of her with the immaculately lit, carefully posed picture on the dust jacket. He looked rougher in the flesh, unshaven and uncombed, and the familiar dimple in his chin was largely buried beneath stubble. Now that she could see him in colour, she realised his eyes were a rich chocolate brown. They were good eyes, but they didn’t look at her for very long; they didn’t seem interested and flitted around elsewhere.

She was in awe of him but quite determined that wouldn’t mean developing any kind of crush on him. It would be so adolescent, and above all she needed people to take her seriously. She hoped they’d become friends and close colleagues, though it was quite possible that, as an aristocrat of the press corps, he wouldn’t waste his time on an apprentice like her.

‘Hi,’ he said casually.

From nowhere, a mortar exploded—not far away, though not close either by Sarajevo’s stringent standards: perhaps 200 yards. Rachel flinched instinctively. No one else moved a muscle.

‘They’ll come at you a lot closer than that,’ said Danny. ‘People say it’s the one you don’t hear that kills you.’

‘Yeah, don’t worry,’ said Becky. ‘Just the Serbs’ way of saying hello. Letting you know you’re very welcome, Rachel. A few months and you’ll be able to bore us with whether it’s incoming or outgoing, a shell or a mortar, Russian made or Chinese.’

Rachel nodded. Even if it were only a stray round, here was her first snort on the drug of war and she was hooked already. She climbed eagerly into the passenger seat of Danny’s armoured Land Rover.

‘This is unbelievable,’ she whispered as they eased their way through the butchered buildings of downtown Sarajevo: tower blocks reduced to blackened stumps; happy homes now useless, their walls pockmarked by an acne rash of bullet holes, charred rafters where roofs had been, children’s bedroom curtains fluttering like flags of surrender in the snowy breeze. A cosmopolitan city that had once glowed with pride as host of the winter Olympics—demolished, almost at a stroke.

‘It gets worse,’ Danny promised, as he sat hunched over the wheel, the wipers working frantically to clear the windscreen of snow.

‘Worse? It already looks like Berlin in 1945.’

‘Half a century on and plus ça change’ His voice was husky. It said to her New York, Yale, Democrat. ‘It’s like all the hatreds way back then went into deep freeze, and now they’ve thawed out and come back to life.’

As she looked around, she could see what he meant: everything flickered in the black and white of jerky, scratchy newsreel footage. The faces she saw were of the past yet catapulted into the modernity of late 20th-century Europe. What could these people possibly know of mobile phones or U2 or REM? They didn’t belong here.

‘This is a prison rather than a city,’ Danny went on, sounding like one of his articles or a chapter from his book. ‘Three hundred thousand inmates with no chance of escape—and who knows when their sentence will end? The best they can hope for is to survive here. Watch them: they’re just scavenging around. Existing, really.’

She studied the Sarajevans they drove past. Some were pushing wheelbarrows with the firewood they had collected from chopping down trees by the Miljacka River or smashing up furniture. Others dragged sledges loaded with bottles and plastic containers as they went in search of water. She had read stories of how people were surviving on snails and nettles and fir-tree juice. He was right: I’m still alive, they seemed to say to each other with silent shrugs, as if it were an achievement in itself.

‘You know the real difference between us and them, Rachel? We can come and go; we’ve got our UN accreditation and a ride pretty much any time we want on Maybe Airlines, but they can’t leave until the war is over.’

Rachel thought it best not to tell him what was running through her head: that she didn’t ever want to leave.

‘And here we are on Snipers’ Alley.’ Danny was playing the tour guide on the ultimate holiday-from-hell. ‘See those blocks of flats? There are Serbs up there who’ll shoot at anything that moves, faceless, nameless bastards that they are.’

She saw people walk nervously behind the cover of buildings, then gather in small clusters where they peered across the Miljacka as if they might be able to see the snipers who terrorised them every time they ventured out. Suddenly, they would take their chance and dart across exposed ground until they reached the next block and its temporary sanctuary. She watched an old man willing his weary legs to run as fast as they had when he was young, and a mother trying to zigzag across the open street, dragging her child behind her.

Becky started strapping on her helmet and Rachel wondered whether she should have brought one as well as her flak jacket. Still, Danny wasn’t wearing any body armour at all. Later Rachel would learn this was his moral stand: if the ordinary people of Sarajevo had to survive without Kevlar to cover their heads and hearts, then so would he.

‘So this is where I turn into the king of drag-racing.’

Like the good, law-abiding citizen that she was, Rachel fastened her seat belt, while Danny stabbed his boot down on to the accelerator and crashed up and down through the gears. Swerving and sometimes skidding, he dodged craters, fallen lampposts, wrecked buses and trams, and the burnt-out, bullet-ridden vehicles of all those racing drivers who hadn’t quite made it to the chequered flag. Black ice lay in wait beneath freshly fallen snow, ready to pick them off, just like the Serbs.

‘You know what?’ he shouted over the groaning gears. ‘My greatest fear is to die here stupidly.’

‘As opposed to what—heroically?’ said Becky from the back.

‘Yeah, heroically. A sniper’s bullet or a mortar. I want you guys to put up an epitaph for me that says what a brave reporter I’ve been, not what a goddamned awful driver.’

Rachel was beginning to wish he’d talk less and worry more about the road.

‘So, Rachel, why have you come?’

The question took her by surprise. She could have given him so many reasons but wasn’t sure where to start. After all, what could she possibly say about Yugoslavia that would be of any interest to someone who’d written 423 pages on the subject? It was easier to say nothing.

‘Oh, I…I don’t know really.’

‘Come on! I’m driving you down the most dangerous road in the fucking world and you don’t know?’

‘What I mean is, I could give you all the usual reasons. But in the end I guess…well, you’re gonna think this is really terrible, but I suppose I was just bored.’

Rachel looked at more blackened, roofless homes, but all she kept seeing was the small pink bedroom where she had been hidden for too many of her 23 years. Even as she had packed for Bosnia, she had peered down from their doll’s house on Lakeside Drive to the front lawn—manicured to death by her father, who would tiptoe around it with lengths of string, trying to measure the length and width of the hedge so that his shears could trim it with mathematical certainty. A world of meticulous perfection, where she was suffocated by a lonely father’s love. A world away from Sarajevo.

‘Don’t you think that’s unbelievable?’ said Danny. ‘For pretty much the first time this century we’re the generation that don’t have to fight a First World War or Second World War or Cold War, and yet we race out here in search of, well…war. We’ve got peace—millions died so we could have it—and all we say is: No thanks, that’s a bit tedious. You wouldn’t believe the desperadoes who turn up here. Peace is boring, they say, war is fun! I want what you guys had—in 1914, or 1939.1 want a slice of the action too. I want to live my dreams living other people’s nightmares.’

It was the first of many speeches she would hear from Danny, and she felt chastened. Despite the cold, her face was turning red and hot. Was he calling her a desperado? On one level it was an attack on all the war correspondents in the city—including himself, presumably—but the way he said it sounded like he was accusing her.

The Holiday Inn loomed into view at last, one of the great war hotels. The Commodore in Beirut, the Colony in Jerusalem, the Intercon in Kabul, the al-Rashid in Baghdad—Rachel had read about them all, and now she could say she’d stayed in one.

The ugly yellow box was the one building in Sarajevo most people would have happily seen blasted off the map, an eyesore that belonged not in this ancient Ottoman city but on the dismal outskirts of Anywhere, America. Yet in the space of a couple of years it had achieved mythical status. Journalists flocked to stay in it. Just like them, the Holiday Inn was enjoying a war which was good for business. Hack or hotel, Sarajevo could make your name.

The rooms on the south side, facing the Serb suburb of Grbavica, no longer had windows, or in some cases even walls. Even so, they cost 90 bucks a night, and demand outstripped supply.

The tyres squealed as Danny plunged down a ramp into the hotel’s underground car park, a fortified sanctuary where the occasional reporter had been known to hide like a shell-shocked Tommy in the trenches. The car park was crammed with white armoured Land Rovers just like Danny’s, tightly packed together.

Becky got out of the car and Rachel noticed her touch a wall three times.

‘One of her little rituals,’ Danny explained. ‘Along with the blue underwear.’

Becky pushed him playfully.

‘So? And what about your lucky boots then? He wears the same ones every day, Rachel. Had them for years. They absolutely stink, of course. Anyway, superstition, religion: it’s all the same. All about making sure we stick around as long as possible.’

Rachel heaved her rucksack on to her back, picked up her bag, and staggered after the others through the echoing chasm of the car park and up into the hotel lobby. Perhaps Danny had a point: it was strange that a generation born in peace should want to come here. And having got here, to kneel at the altar of survival with sacrifices of walls and underwear and smelly boots, just to make sure it didn’t die.

The wreckage of her last conversation with her father came back to her; the two of them sitting in the chintzy sitting room, Billy Kelly pleading with his daughter as they waited for the cab that would take her to the airport.

‘It’s just that there’s only you, sweetheart,’ he had told her. ‘What else do I have in my life? Who else do I have?’

‘But I’m not leaving your life, Dad. I’m just going away for a while. Surely you don’t want me to stick around here forever?’

His silence had implied he did.

‘So when will you be back?’ he’d asked. When the war ends, she could have said—that is, unless another one has started up by then. But they both knew there was no certain answer to his question, and so Billy had cried more than at any time since creeping cancer had destroyed his wife a decade earlier, leaving behind a broken husband and a bewildered daughter. It was his fault: he had smothered her with his love, what father wouldn’t have? He hated it when she got a boyfriend or a car, or took a plane ride to another city. He wanted to lock her up, his princess in the tower.

Like many Americans, Billy—sales representative, golfer and Sunday Christian that he was—understood very little of Yugoslavia’s meltdown. He didn’t see what it had to do with him, apart from the fact that the only thing he cared for in his life wanted to run away there. Patiently, like a history teacher, Rachel sat with him and tried to explain how, since the Second World War, the communist dictator Marshal Tito had managed to keep a lid on all its squabbling parts, but his death in 1980 had blown it off. She described the rise of Slobodan Milosevic and Serb nationalism, and how the rival republics had started clamouring for independence, including Bosnia in 1992. She told him how, although Western nations had recognised that independence, the Serbs had not, attempting to crush it by surrounding Sarajevo with their big guns and laying siege to it. When Billy still looked confused, she talked to him with kindergarten simplicity: the Bosnian Muslims were the good guys in white hats, just trying to recreate their homeland in the post Cold War world. The baddies in black were the Serbs, trying to throttle an independent, multi-ethnic, multi-cultural Bosnia at birth. But when Rachel threw in the added complication of the Bosnian Croats, it was just too much for Billy Kelly.

‘How in the heck can you have two civil wars going on at once, between three sides? This stuff is making my head spin.’

‘Dad, it’s the story of my generation. It’s what I want to do.’

He had grabbed her by the shoulders.

‘I promised your mother I’d look after you, I promised her on her deathbed. What if she knew I’d let you go to war? What would she say if you wind up next to her in a grave?’

But as Rachel made her way through the bowels of the Holiday Inn, she was more convinced than ever she’d done the right thing. When Becky opened the doors for her into the hotel foyer, it was as though someone was pulling apart the curtains for the beginning of Act One. Finally, she was stepping on to the mighty stage of Sarajevo.

‘My, my, so this is where it begins,’ she said, primarily to herself. Danny was walking just ahead, and she wondered what he made of her. Despite his little tirade in the car, did he quite like her fresh-faced, ever-ready enthusiasm, or did he find it irritating? Did he really think she was a desperado? She supposed she shouldn’t care.

It was probably colder inside the hotel than outside, Rachel decided. In the cavernous atrium of the lobby, she could see her breath exhaling in white puffs. She heard the echo of a strange ripping noise and looked up to see another group of reporters pulling apart the Velcro fasteners of their flak jackets. TV crews were coming and going, speaking a multiplicity of languages, heaving silver boxes around, wielding cameras and fluffy microphones. Behind the reception desk sat a couple of greying women in scarves and overcoats. They could have been waiting at a bus-stop.

‘Room 331,’ said one, handing her the key.

‘Thanks, I’m sure it will be lovely.’ Rachel wasn’t sure of it at all. She pulled out the Maglite torch that would become her saviour, and negotiated her way through the blackness of the hotel stairwell. The hotel lifts looked encouragingly modern, but without electricity they sat lifeless and forlorn—like so much else in Sarajevo, a city slipping back in time. The place reeked of stale cigarette smoke and her feet crunched on broken glass. Even with the Maglite, Rachel stumbled and tripped as she made her way up to 331, where she fumbled the key into the lock.

If the hotel were a fridge, Rachel’s room was the icebox. Instead of glass in the window, there was UN polythene sheeting. Instinctively, stupidly, she checked the radiator, praying for a miracle of creeping warmth that never came. No power, no heat, and only sporadic water. A lot of nothing to pay good money for, thought Rachel, I might as well be sleeping in the street.

On the other hand, the room could boast at least some of the trappings of a real hotel. There was a flat yellow phone with a brown receiver. The sheets of her bed were white and clean, and in the bathroom there was even a small, but brand-new, bar of soap, and a toilet sealed with a strip of paper claiming it was sanitised. What was missing, Rachel realised, were the towels. Of course she hadn’t brought any and perhaps because of this, or because she felt as though she was getting frostbite, or because Danny had made her feel so inadequate, or because she was alone for the first time since her arrival, she began quite unexpectedly to cry.

It was a raucous voice in the corridor outside that woke her. Rachel was groggily confused: at first she thought she was back in her bedroom on Lakeside Drive, but this was a different place altogether. She was surprised how long it took her to remember—four or five long, perplexing seconds. The voice got louder, until it was followed by a determined knock. Still disorientated, she swung her legs off the bed and staggered over to answer it.

It was Becky, who had just managed to wash her hair.

‘There was only a bloody trickle, and so cold I thought it might freeze on my scalp!’

Rachel was unsure if it had been worth the ordeal: Becky hardly looked any different, except that now her curls were damp and limp.

‘Just brought you a little present to say hello. You know, welcome to Sarajevo and all that.’ She was carrying a bottle of Ballantine’s whisky, a Vranac red wine and a Swiss Army knife. From the array of blades, she pulled out a miniature corkscrew: like a good girl guide she was prepared for anything. Rachel made a mental note to buy one next time she was at a duty-free.

Over the Vranac, they talked. Rachel told Becky about her soporific life in America and Becky described hers, on a sheep farm near a place called Piety, three hours from Perth, or as she put it, ‘three hours from Earth’.

‘Arse-end of the universe. Nothing and no one for a hundred miles, except sheep, of course. I spent months dreaming of going to the nearest town, let alone the nearest city, let alone the nearest country.’

Rachel felt bad for thinking Arlington was boring.

‘Dad was an alcoholic and mum was on the way there and, to be honest, I couldn’t blame them. I’d have been the same if I’d stayed. Look at me—probably am anyway.’

Piety was where she’d fallen in love with photography. An uncle had given her a camera for her fourteenth birthday.

‘I remember the day I took my very first picture. It was just a sunset—the same one I’d seen a million times and never even noticed—and suddenly it was beautiful. And when I got the print, I was hooked forever. I took pictures of anything that moved, which wasn’t very much in Piety’

Becky had left for England as soon as her parents would allow it, but even London hadn’t been enough for her. After all those years in Piety, she needed a bigger buzz. She traipsed around a few war zones and then turned up in Bosnia.

‘I wasn’t bored any more, but lonely as I ever was.’

Becky moved on to the Ballantine’s while Rachel, who was drinking almost nothing, started to feel uncomfortable. This woman she barely knew was opening her heart to her. She was an old hand in Sarajevo, brash and domineering, but she seemed to need a friend here. Almost as much as Rachel did.

‘Really? But you’re beautiful.’

‘Not the view of too many men, unfortunately. Reckon the job intimidates them—war-zone headbanger and all that. Maybe they think I’ll end up dying on them and they can’t be bothered with all the hassle of a funeral.’

They both laughed, but Becky was serious. For too long she had been unloved, unsexed, uncoupled. The only man who was in her life—or who she’d like to be—was here but out of reach.

‘Anyway, more mundanely: I forgot to mention there is one other thing you’ll be needing…’With that she took off back to her room along the corridor, returning moments later with a Marks & Spencer carrier bag. ‘We call it the water baby. If you’re planning on having any hot baths here—or even lukewarm ones—you’ll be needing one of these—’

Like a magician, she delved into the bag and produced a large metal contraption that looked like some sort of engine part. It was the element of an immersion heater to warm up bath water, if and when the power came on.

‘Usually takes about two hours, but for best results, leave it in all day. Don’t get in when you’re pissed though, else you’ll end up electrocuting yourself. And that, as dear Danny would say, would be a very fucking stupid way to die.’

‘Thanks so much.’

‘Oh, I’m only lending it to you for tonight. After that you’ll have to trade stuff for it—like everyone else does.’

‘Trade?’

‘You know, medicine, make-up, batteries, coffee—any little goodies you’ve got stashed away in that great big rucksack of yours.’

‘And what happens when there’s no water to heat up?’

Becky took a last hefty swig of Ballantine’s. ‘Horde it. When it’s running—which is not too often—you make sure you fill the bath, and the toilet, and any other bowl or bucket you can lay your hands on. Mind you, it’s not drinking water here, not unless you’re desperate. It’s browny yellow, a bit like pee.’

‘Yuk. Not cleaning my teeth in that.’

‘I’ve done mine with Coca Cola, even whisky. Oh, and one other thing…’

Rachel was growing weary of her endless list of tips, and feeling slightly patronised. She sensed they would be friends—maybe even good friends—but Becky was trying too hard.

‘Next time, bring your own plugs. This is the one hotel where they don’t exist. Big one for the bath, small one for the sink. Here you go, I’ve got a spare.’ Becky threw it to her as she left.

‘Good night, Rachel—nice to know you.’

Rachel supposed it was nice to know her too: she felt relieved to have met her, but daunted too.

Glad to be alone again, Rachel climbed into bed. She’d slept naked ever since she was a girl, but she quickly realised that in wintertime Sarajevo, nudity was not an option. The pile of discarded clothing was hastily reprieved and she dressed all over again, with the addition of a large woolly sweater. A bedspring dug hard into her back and she knew at once it would be an enemy.

In the narrow glow of her Maglite, Rachel opened up Daniel Lowenstein at page 108. It had been good to meet him, and yet—if she were honest with herself—slightly disappointing, too. He was not as she’d imagined. Like Becky, he seemed jovial enough, but she sensed a darkness in him. He hadn’t liked her, she was sure about that now.

She began a chapter about ethnic cleansing in Prijedor in 1992, and for the first time she could hear what he’d written in his voice, as though he were reading it aloud to her.

When the Chetniks came to the village, they had a wolf’s head stuck to the bonnet of one of their cars, and a refrigerated meat truck following on behind. Nermina, who was 12, had seen them coming and she was old enough to understand. She shouted out to her father Kemal, and he understood as well. He was the village doctor. He led Nermina and the rest of his family to the basement: his wife Reima, and their two sons Emir and Senad. Soon they could hear the screams and explosions outside: the Chetniks were tossing hand grenades into houses, machine gunning those who stumbled out of them. Kemal didn’t know whether to stay where they were, to come out and surrender, or to try and run. Then they heard men smashing down their front door and, in no time at all, the basement door as well. Nermina recognised the fat man who was with the Chetniks: he was the village policeman, Milan Krstic, and he lived only a few houses away. He was about 50 with a ruddy face, bad teeth and a big pot belly. She had sometimes caught him looking at her lustfully as she walked home from school.

Krstic had swapped his police uniform for that of the Serb irregulars. He took out a pistol and put it in the mouth of her baby brother Senad, who was only two years old. His little cheek was swollen by the barrel, like having a lollipop inside it. ‘Hello, Nermina,’ Krstic said. ‘Would you like to help your family? Otherwise it will be bad for them.’ Then he drew a knife and held it against her cheek and told her to take her clothes off. ‘Are you a virgin?’ he asked her. He said he liked virgins very much indeed.

Nermina was brave; she could do this thing, she had to do this thing. Once again, she understood. Her mother screamed and begged the policeman to rape her instead, but he ignored her. Krstic yanked down his trousers and the Chetniks cheered him on. Nermina was on the floor and weeping, and he was above her, with his unkempt beard and rotting teeth, and a half-smoked cigarette hanging from his mouth. This was what he had wanted, all those afternoons when he had watched her in her school uniform. But now, for all his desire, he could not make himself erect. The more he tried, the worse it got. His fellow Chetniks laughed and pushed him out of the way so that they could try.

Krstic was angry he had been humiliated. ‘Turkish whore!’ he screamed at her when the others had all finished. At first he said he was going to kill her, but then he thought of a crueller punishment: he would allow her to survive. One by one, he shot her family. Her baby brother first, then Emir who was eight. After that, and holding Nermina in his gaze, he shot her mother and finally the father she adored.

Krstic ordered the other Chetniks to leave her there, lying bruised and naked amid the corpses of her family. It was his punishment for her. The Chetniks were confused, but—as usual—Nermina was old enough to understand.

Rachel cried. She felt ridiculous and petty for having doubts about Danny: to unearth atrocities like these and recount them was journalism at its noblest. She wanted to meet survivors of ethnic cleansing like Nermina. She wanted to tell their stories to the world, so that it could know. Danny Lowenstein had not only been there and gathered this poor girl’s harrowing testimony, he had retold it with compassion.

She read a few more pages until the day overwhelmed her. She turned off her torch, put her hands between her thighs for some extra warmth, and drifted off into a half-sleep in which she gave thanks that the Bosnia Danny Lowenstein was describing with such power was no longer an ocean away: it was all around her.

Sandstealers

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