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Table of Contents

COVER

TITLE PAGE

COPYRIGHT

DEDICATION

PREFACE

ACKNOWLEDGMENTS

PART I: UNDERSTANDING AND USING ARTIFICIAL INTELLIGENCE CHAPTER 1: Becoming a Smart Nonprofit INTRODUCTION UNDERSTANDING SMART TECH BECOMING A SMART NONPROFIT A REAL-WORLD SMART NONPROFIT THE DANGERS OF AUTOMATION ABOUT THIS BOOK CONCLUSION ENDNOTES CHAPTER 2: Leading Smart Nonprofits INTRODUCTION THE BUSYNESS PARADOX CREATING HEALTHY CULTURES SMART TECH AND JOBS LEADING THROUGH RESISTANCE CONCLUSION ENDNOTES CHAPTER 3: The Evolution of Smart Tech INTRODUCTION A BRIEF HISTORY DIGITAL ERAS AND DISRUPTIVE TECHNOLOGY ACCELERATING INTO THE AUTONOMOUS WORLD KEY ASPECTS OF THE AUTONOMOUS WORLD AI4GOOD CONCLUSION ENDNOTES CHAPTER 4: Staying Human-Centered INTRODUCTION MAN VS. MACHINE CO-BOTTING HUMAN-CENTERED DESIGN CONCLUSION ENDNOTES CHAPTER 5: Data, Data, Data INTRODUCTION BIG DATA UNDERSTANDING DATA SCIENCE DATA PLANNING FOR YOUR ORGANIZATION THIRD-PARTY DATA SETS SECOND-PARTY DATA CONCLUSION ENDNOTES CHAPTER 6: Ethical and Responsible Use INTRODUCTION RESPONSIBLE USE ROOTING OUT EMBEDDED BIAS DIGITAL PRIVACY CREATING ETHICAL STANDARDS SMART TECH AND GOVERNANCE CONCLUSION ENDNOTES

PART II: THE SMART NONPROFIT USE-CASE EXAMPLES AND MANAGEMENT CHAPTER 7: Ready, Set, Go INTRODUCTION READY SET GO CONCLUSION ENDNOTES CHAPTER 8: Automating Program Delivery INTRODUCTION CREATING MORE CAPACITY OVERCOMING SERVICE BARRIERS CRISIS INTERVENTION REMOVING BARRIERS TO ACCESSIBILITY ADVOCACY CONCLUSION ENDNOTES CHAPTER 9: Fundraising INTRODUCTION THE LEAKY BUCKET PROBLEM USING SMART TECH FOR RELATIONAL FUNDRAISING THE FUTURE OF GIVING CONCLUSION ENDNOTES CHAPTER 10: Automating the Back Office INTRODUCTION HUMAN RESOURCES WORKPLACE WELL-BEING AND AUTOMATION FINANCIAL MANAGEMENT IMPROVING ORGANIZATION-WIDE WORKFLOW EDITING, CUSTOMIZING, AND REVIEWING CONTENT PROJECT MANAGEMENT CONCLUSION ENDNOTES CHAPTER 11: Smart Philanthropy INTRODUCTION AUTOMATING DONOR ADVISING PHILANTHROPIC INVESTMENT IN THE USE OF SMART TECH FOR SOCIAL GOOD CONCLUSION ENDNOTES

PART III: WHERE WE GO FROM HERE CHAPTER 12: A Smarter Future INTRODUCTION THE FUTURE OF NONPROFIT WORK A BETTER PATH FORWARD SOCIETAL CHANGES CONCLUSION ENDNOTES

10  GLOSSARY: THE VOCABULARY OF SMART TECH

11  RESOURCES/BIBLIOGRAPHY BOOKS RESEARCH REPORTS, TOOLKITS, AND USEFUL WEBSITES ARTICLES AND BLOG POSTS

12  ABOUT THE AUTHORS

13  INDEX

14  END USER LICENSE AGREEMENT

List of Tables

1 Chapter 5Table 5.1 Examples of Commonly Used Data Sets

2 Chapter 6Table 6.1 Some Potential Risks of Smart Tech

3 Chapter 7Table 7.1 Ready, Set, GoTable 7.2 User Journey Example

Guide

Cover

Table of Contents

Title Page

Copyright

Dedication

Preface

Acknowledgments

Begin Reading

Glossary: The Vocabulary of Smart Tech

10  Resources/Bibliography

11  About the Authors

12  Index

13  End User License Agreement

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The Smart Nonprofit

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