Читать книгу Etiquette Guide to China - Boye Lafayette De Mente - Страница 3

Contents

Preface

Notes on Pronunciation

Part I The Middle Kingdom

Chapter 1 The Origins of Chinese Etiquette

The World According to Lao Tzu

Folk Tales and Proverbs

The Wonder That Was China!

The Eclipse of the Great Chinese Civilization

The Communist Regime of Mao Zedung

Opting for the Capitalist Road!

Chapter 2 The New China

China’s Little Emperors to the Fore!

China’s Female Etiquette Guru

Chinese Etiquette in the New Global Age

The China Web

Jail, Censorship, and the Great Firewall

Westerners in the Chinese Digital World

Chapter 3 Cultural Influences on Chinese Etiquette

The Yin-yang Principle

China’s Dragon Culture

The Power of Feng Shui

Lucky Numbers in China

How the Chinese View Foreigners

Women in Present-day China

The Role of Face in Chinese Etiquette

What/How vs. Why/Because

Law vs. Reality

Public Rights vs. Private Rights

Connections vs. Competence

Using the Back Door in China

Hong Kong: China’s Old Wild West

China’s New Wild West

Part II Minding Your Manners in China

Chapter 4 Personal Etiquette in China

Using Family Names

Using Given Names

Bow or Shake Hands?

Hand Gestures and Body Language

Watching Your Tongue in China!

The Importance of the Apology

Yes & No in China

Chinese Modesty

Home Visits

Dating & Marriage in China

Intimate Behavior in Public

Chapter 5 Chinese Meals and Celebrations

The World of Chopsticks

Alcohol in China

Tea–China’s National Drink

The Honorable Guest Factor

Tipping as a Symbol of the New China

The Chinese-style Banquet

Sitting in the Right Place

Chinese Wedding Banquets

Celebrating Birthdays in China

Gift Giving in China

Bamboo Gifts

China’s Jade Culture

Part III Doing Business in China

Chapter 6 Foreigners and the Chinese Way of Doing Business

The Changing Role of Foreigners in the Workplace

Dealing with 56 Chinas!

China’s Government as Big Brother

The Language Barrier

The Culture Barrier

Professional Education & China’s Political Culture

The Dossier Factor in Chinese Life

Women in the Business World

Social Etiquette in Chinese Business

To Succeed in Business You Must Have Face

The Role of Guanxi

The Value of Introductions

The Information Black Hole

Using the Back Door in Business Relationships

Don’t Rotate Managers

Chapter 7 Cultural Influences Vital in Chinese Business

Business as Guerilla Warfare

The Senior/Junior Factor

Chinese Business: The New Generation

The Secrecy Syndrome

Two-Dimensional Thinking vs. Three-Dimensional Thinking

Production vs. Consumption

Collective Well-being

Group Orientation vs. Individualism

China’s Emphasis on Self-sufficiency

Personal vs. Group Accountability

Open-ended vs. Closed

Intellectual Piracy in China

Part IV Negotiating in China

Chapter 8 The Chinese Way of Negotiating

The Power of Face

The Friendship Factor

Thinking Holistically

Facts & Truth vs. How Things Are Done

Patience Is The Key

Never Forget; Never Forgive

Ultimatums Are Taboo

Technology High on the List

Chapter 9 Preparing to Negotiate in China

Social Status Counts

Senior People & Negotiating

Field the First Team

Learn How to Use Interpreters

Bring Your Own Interpreters

Leave Lawyers Out

Pay Attention to Small Details

Beware of Using Humor

Dress the Part

Chapter 10 What to Expect While Negotiating

The Business Card Imperative

Addressing the Senior Person

Sit Up Straight & Stand Tall!

Keep a Damper on Your Enthusiasm

Make a Series of Short Presentations

Keep Notes at Meetings

Confirm Mutual Understanding & Summarize the Meeting

Ask the Right Questions

Striking Like a Snake

Withholding Information

The “Hit-Run” Tactic

The Passive Face Ploy

Silence as a Negotiating Tactic

What to Do When They Leave the Room?

The Intimidation & Anger Tactics

Using Competitors as Bogeymen

Compromising the Right Way

Authority Levels Matter

Using Go-betweens

Keep on Negotiating!

Chapter 11 Business Entertainment

Business & Official Banquets

Reciprocal Banquet Hosting

Alcohol & Business

Answering Personal Questions

Gift Giving Is Dangerous

Chapter 12 When You Are Host in Your Own Country

Getting Personal

Structuring the Meeting Room

Providing Refreshments

Preliminary Remarks

Giving Your Guests Face

Inviting Guests Out for the Evening

Paying Bills

Seeing Your Guests Off

Appendix

Selected Vocabulary & Useful Expressions

Personal Titles

Family Relationships

Corporate Titles

Government Titles

Everyday Expressions

Useful Sentences

Saying hello and good-bye

Getting to know each other

In conversation

At the restaurant

At the office

At the hotel

On the road

Technology and communications

Money

Helpful Vocabulary

Glossary of Terms Related to Digital Communications

Index