Читать книгу How to Talk to Anyone In Any Situation: Unlock the Secrets of Effective Communication - Brenda Hill - Страница 3

Introduction

Chapter 1: What is Communication

Basic Requirements

Benefits of a Conversationalist

Chapter 2: Establishing Yourself

Basic Do’s and Don’ts

Do’s

Don’ts

Confidence and Persuasion

Necessary Qualities

Topic Discussions

Making an Impression

Reading Others

The Quiet Ones

The Picky Ones

The Hesitant One

The Inferiority Complex One

The Intelligent People

The Strong-Willed People

Using the Right Words

Chapter 3: Stepping Out of the Comfort Zone

Approaching Strangers

Outside Situations

Speaking in Groups

Phone Conversations

Conclusion