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In This Chapter

▶ Turning up trumps for the Toyota Production System

▶ Finding out the fundamentals of ‘Lean’ and ‘Six Sigma’

▶ Applying Lean Six Sigma in your organisation

Throughout this book we cover the tools and techniques available to help you achieve real improvement in your organisation. In this chapter we aim to move you down a path of different thinking that gets your improvement taste buds tingling. We look at the main concepts behind Lean thinking and Six Sigma and introduce some of the terminology to help you on your way.