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A NOTE ABOUT THE STORIES

Every story in this book is based on interviews I conducted or experiences I’ve had. To protect confidentiality, however, I have sometimes changed identifying characteristics of the people involved, such as their names, where they live, and what they do.

When I was a medical school professor, one of my mentors used to advise, when writing a case study about patient care, “Write it in such a way that the people it’s about won’t recognize themselves.” It’s a good rule, and I’ve followed it here when necessary to honor a subject’s wish to be anonymous.

You’ll know I’ve applied this rule when the story you’re reading introduces someone only by a first name. That isn’t the person’s real name. In some stories, subjects allowed me to use their names but asked me to mask the identity of other people, which I’ve done.