How to Negotiate

How to Negotiate
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Описание книги

This is a practical and insightful book to give new business owners the tools to save money and become confident negotiators. Find out exactly what you want from each deal and the go out to get this in a considered, considerate way that protects and grows long term business relationships. Negotiation is an essential skill for business owners, one which is sometimes overlooked. The benefits of being able to negotiate well are significant and extend beyond business life. Besides being able to save money, you will be able to improve other aspects of your deals which may include payments, delivery, volumes, quality, you may get other benefits such as marketing support and you should gain some extra friends! Knowing exactly what you need to achieve and making a plan of how to go about it will certainly improve your confidence when dealing with suppliers, and will give you and your company a professional edge. This book takes you through all the steps necessary for good negotiation. Starting with some golden rules which ensure that you don't rush into a deal or make mistakes, we will to make sure you understand what you are wanting to achieve and then ensuring that you understand the needs of your supplier or customer to get to a 'win-win' situation. The book highlights the importance of building long term relationships and it gives tips on meetings, what to wear, language to use and body language to be aware of. You will learn: – How to carry out research into your market – How to find many ways to save money – To understand how to structure deals that will benefit you – To communicate clearly with your suppliers and customers – What to expect at business meetings – How to keep discussing a deal until it is right for you (and your supplier) – The importance of relationships – How to feel confident even in difficult situations – Negotiating skills you learn never fail to stand you in good stead when you are in discussions at home or work.

Оглавление

Chloe Askwith. How to Negotiate

Publishing details

About the Author

Introduction

1. What is Negotiation?

2. How Will You Benefit?

Save money

Feel confident

Make friends

Gain respect

3. Just Before We Get Going . . Some Golden Rules

1. Listen

2. Communicate clearly

3. Ask questions

4. Become a negotiator

5. Build relationships

4. Take Action 1: Do Your Research

What to Research

Past deals

Quality

Experience of your competition

Your Findings

Trade Events

5. Take Action 2: Work Out What’s Really up for Discussion (Your ‘Variables’)

What Are Your Variables?

General variables

Timing

Quality

Quantity

Payment terms

Cost

Make a List of Your Variables

Example

6. Take Action 3: Work Out the Deal You Would Like

Do your numbers

Example

Essential

Nice to have

Example

7. Take Action 4: Negotiate. Where to Start

Make Your Offer

Emails

In a meeting

On the phone

Work out an Agreement

Power

Keep going

Problems Getting to an Agreement

8. Take Action 5: Agree a Deal

Deal Memos

Deal memo: Sale of Icing Sugar

Contracts

Find a lawyer

Drawing up a contract yourself

9. Communication Tips

Trust

10. Sales Techniques and How to React to Them

Complexity

Deal ‘creeping’

Time

On the spot

Pass the responsibility

Aggression

Scarcity

11. Meetings

General Tips for Attending Meetings

A first meeting

What you should take to the meeting

In the meeting

Follow up

Meetings When You are Discussing a Deal

Remember to take the following

The most important thing to remember

Meetings with more than one person

Listening

Watching

Talking

12. What to Wear and Body Language. What to Wear

How do you want to come across?

Where are you going?

Body Language

13. Keep Those Relationships Going

Trust

Contact

Social media

15. Your Profit Margin and Cash Flow

Example

Cash flow

14. The Language of Negotiating

Open questions

Negotiating questions

To make a proposal

To reject a proposal

To delay

Words

Writing an Email

Example

16. Steps to Successful Negotiation

Rules to remember

17. Useful Links and Worksheets. General business advice

Trade fairs

Finance

Worksheets. Research

Meetings

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Отрывок из книги

CHLOE ASKWITH is an experienced negotiator and working mother. Chloe has worked for over 15 years in film and television both buying and selling across Europe the Middle East and Africa. She has experience of working with large corporations and small start-up companies with deals from a few hundred pounds to many millions. While having a large amount of negotiating experience, Chloe also understands the needs of start-up businesses first-hand.

www.negotiationcafe.com

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Effective negotiation means building, not burning, bridges. A definition of a good deal is when no one leaves the negotiations either feeling ripped-off or regretful in any way. Both parties need to feel like they could go through it again.

Building relationships with people gives you and your business security. You may even find more business by getting to know your customers and suppliers better. And by building on your relationships with suppliers you will get to know more about all aspects of your business and the chains that feed into it: this could help you run things more efficiently or spot the next big opportunity in your niche.

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