How to Negotiate
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Chloe Askwith. How to Negotiate
Publishing details
About the Author
Introduction
1. What is Negotiation?
2. How Will You Benefit?
Save money
Feel confident
Make friends
Gain respect
3. Just Before We Get Going . . Some Golden Rules
1. Listen
2. Communicate clearly
3. Ask questions
4. Become a negotiator
5. Build relationships
4. Take Action 1: Do Your Research
What to Research
Past deals
Quality
Experience of your competition
Your Findings
Trade Events
5. Take Action 2: Work Out What’s Really up for Discussion (Your ‘Variables’)
What Are Your Variables?
General variables
Timing
Quality
Quantity
Payment terms
Cost
Make a List of Your Variables
Example
6. Take Action 3: Work Out the Deal You Would Like
Do your numbers
Example
Essential
Nice to have
Example
7. Take Action 4: Negotiate. Where to Start
Make Your Offer
Emails
In a meeting
On the phone
Work out an Agreement
Power
Keep going
Problems Getting to an Agreement
8. Take Action 5: Agree a Deal
Deal Memos
Deal memo: Sale of Icing Sugar
Contracts
Find a lawyer
Drawing up a contract yourself
9. Communication Tips
Trust
10. Sales Techniques and How to React to Them
Complexity
Deal ‘creeping’
Time
On the spot
Pass the responsibility
Aggression
Scarcity
11. Meetings
General Tips for Attending Meetings
A first meeting
What you should take to the meeting
In the meeting
Follow up
Meetings When You are Discussing a Deal
Remember to take the following
The most important thing to remember
Meetings with more than one person
Listening
Watching
Talking
12. What to Wear and Body Language. What to Wear
How do you want to come across?
Where are you going?
Body Language
13. Keep Those Relationships Going
Trust
Contact
Social media
15. Your Profit Margin and Cash Flow
Example
Cash flow
14. The Language of Negotiating
Open questions
Negotiating questions
To make a proposal
To reject a proposal
To delay
Words
Writing an Email
Example
16. Steps to Successful Negotiation
Rules to remember
17. Useful Links and Worksheets. General business advice
Trade fairs
Finance
Worksheets. Research
Meetings
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Отрывок из книги
CHLOE ASKWITH is an experienced negotiator and working mother. Chloe has worked for over 15 years in film and television both buying and selling across Europe the Middle East and Africa. She has experience of working with large corporations and small start-up companies with deals from a few hundred pounds to many millions. While having a large amount of negotiating experience, Chloe also understands the needs of start-up businesses first-hand.
www.negotiationcafe.com
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Effective negotiation means building, not burning, bridges. A definition of a good deal is when no one leaves the negotiations either feeling ripped-off or regretful in any way. Both parties need to feel like they could go through it again.
Building relationships with people gives you and your business security. You may even find more business by getting to know your customers and suppliers better. And by building on your relationships with suppliers you will get to know more about all aspects of your business and the chains that feed into it: this could help you run things more efficiently or spot the next big opportunity in your niche.
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