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Leading with Critical Reflections

In a world of complexity and rapid change, one certainty is that individuals, groups, and organizations that can continually learn from experience will be more flexible at meeting the challenges of tomorrow. When people undertake shared work over time, certain key events stand out as having the potential to teach lasting lessons to the group as a whole. These types of experiences are the classrooms in which people learn, improve, and grow.

Yet these lessons of experience can easily be missed in the pursuit of the next big project, client, or initiative. To capture the best repeatable practices and identify avoidable mistakes, groups need to be able to learn in the moment, as they work, not afterward when it’s too late to change.

Group leaders play an important role in this process. As a leader, have you ever

• been part of a project that never felt complete—in which, somehow, things were left unsaid or tasks left undone?

• found yourself halfway into an initiative when you suddenly had a feeling of déjà-vu but couldn’t pinpoint what you had learned the last time around?

• felt you let an opportunity float by—an opportunity to capture meaningful learning for yourself, your group, or your organization as a whole?

• been part of an event or initiative and felt frustrated that the lessons experienced by the group could not be transferred and shared with the organization as a whole?

Critical Reflections will help you address all of these kinds of situations. Unlike away-from-work training or conferences, the learning that takes place from Critical Reflections happens on the job. The process embeds learning into doing the work itself, helping you simultaneously achieve organizational results and new learning and growth.