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This book is the result of tireless support from many friends and colleagues.

We thank our colleagues at Towers Watson, particularly Juliet Piekarski, who reviewed and read every chapter countless times, Jorn Janssens, who helped advance some of our original ideas, and Shatrunjay Krishna who helped us tell the intriguing story of Bharti Airtel.

We are also grateful for the sponsorship and support of Julie Gebauer, who embodies all the attributes of the engaging leader in her leadership of Towers Watson's Talent and Rewards segment.

We wish to thank the executives at each of our case study companies for sharing their stories with us.

We are also grateful for the comments and feedback from many trusted colleagues, particularly John Bronson, Jim Duffy, Doug Milroy, Sandy Ogg, Scott Sherman, Laurie Siegel, and Mara Swann.

In addition, we wish to acknowledge the editorial staff at Wiley publishing; Karen Murphy, Shannon Vargo, Judy Howarth, Tiffany Colon, and Abirami Srikandan, for their support.