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“We need to think differently about the role of HR in business, and effectively using data and analytics to drive your business and talent strategies is now an imperative. If you’re trying to understand how you can use data and insights about your talent for real business results, this is the book to read. The Data-Driven Leaderdescribes practical ways you can use data to talk about your company’s most valuable assets – your people.”

– Kelly Palmer, Chief Learning & Talent Officer, Degreed

“The most effective leaders today are leveraging the incredible power of People Analytics to maximize talent in the organization. The Data Driven Leader is a practical guide for business leaders and human capital professionals to immediately make an impact with analytics. Dearborn and Swanson not only showcase where People Analytics can make the greatest difference, they include graphs, charts, checklists and step-by-step examples which can be put to use immediately.This is a must have resource for any leader of people.”

– Kevin Oakes, CEO, Institute of Corporate Productivity

“Dearborn and Swanson are keenly tuned into the traditional/stereotypical HR mindset and equally insightful about the data-based transformation needed to make more effective decisions and high-performing organizations. Data driven leaders of all functions experience greater cross-functional success when they begin with facts and master the art of drawing meaning from those facts.Every aspect of the internal and external customer experience will benefit from using data analysis to prioritize the ‘why’ above the ‘blame’ when solving problems.”

– Carol Goode, SVP & CHRO at Brocade

“The Data Driven Leader offers an engaging parable that brings to life the value of analytically-based people decisions, and helpful guidance for leaders to enhance those decisions.”

– Dr. John W. Bourdreu, professor and research director,

Center for Effective Organizations and Marshall School of Business,

University of Southern California

“The Data Driven Leader is a terrific call to action for HR leaders who want – and need – to be business leaders. Jenny Dearborn and David Swanson offer a thoughtful argument for why complex business and people challenges demand analytics-based solutions, and more importantly, they provide practical tools to make it happen. The future of work and HR is becoming increasingly analytics-based and multi-disciplinary in nature, with a value chain that is morphing from big data to better insights to business outcomes.”

– Ian Ziskin, president, Exec Excel Group LLC and former chief HR officer, Northrop Grumman and Qwest Communications

“Jenny and David bring to light the best practices for leveraging data to drive critical talent decisions within an organization.The concept of designing a data-driven people strategy is spot on. Human Resources teams are now on the hook for driving measurable business outcomes. This book provides the blueprint – a must read for any HR leader.”

– Michael Rochelle, chief strategy officer and principal HCM analyst, Brandon Hall Group

“I love the story-telling approach to analytical lessons that Jenny and David offer. Their knowledge of (and commitment to) people, systems and data converge here in a must-read book for anyone interested in the future of HR and Leadership. Even the non-numbers oriented, like me.”

– Bill John, president & CEO, Odyssey Teams, Inc.

“Effective leaders care about truth: the organizations that they really have, not the ones they think (or wish) they have. Moving a company forward requires patient and accurate insights into what people are really doing. This valuable book provides practical and clever tools for this analytical work, demystifying the application of data analytics to HR processes that serve the entire company.”

– Dr. Charles Galunic, Aviva chaired professor of Leadership, professor of Organization Behavior, INSEAD Business School, FRANCE

“We live in a world where data overload and data integrity is questioned every day. Rather than running away from it, we need to boldly step up. Consequently, the ability to synthesize information, analyze data and offer compelling insights and recommendations is one of the most critical skills required by the workforce of today. The HR function has the opportunity to lead and make a huge difference in this space. The Data Driven Leader is an easy-to-read, insightfulbook that provides great ideasfor practical application across manyparts of a business.”

– Karen Gaydon, SVP, CHRO and Corporate Marketing, Synaptics

“HR teams have a unique opportunity to transform how work is done through analytics, helping teams be more engaged and productive. The Data Driven Leader provides the real-life examples and practical tips you need to begin applying HR analytics that drive better people and business results.”

– Robert J. Milnor, head of Planning Analytics and Reporting,

Corporate Organizational Capability, Chevron

“One of the key questions for the future is the impact of artificial intelligence on human work. Here’s a great contribution to that debate. Jenny Dearborn and David Swanson, through engaging examples and in-depth analyses, show how data analytics can properly empower the workforce for the future.”

– Chris Anderson, head of TED

“You can’t build an organization where people want to show up if you don’t truly know your people and you can’t truly know your people if you don’t have a people analytics strategy in place. Start by reading this book!… A truly valuable resource that will help business leaders make sense of what people analytics is, why it’s crucial, and how to go about building it into your organization. A must read!… Jenny is one of the world’s top minds when it comes to data and people analytics. She has created a valuable resource that every business leader needs to read. If you want to build an organization that is prepared for the future of work then you need to do based on people data. Start by reading this book!”

– Jacob Morgan, author of The Employee Experience Advantage (2017), The Future of Work (2014) and The Collaborative Organization (2012), speaker and futurist

“The combination of story-telling, explaining concepts, and illuminating practical application is really quite compelling. This is an increasingly important space – the industry has been on a journey to embrace the available depth of information and transform it into a tool to help all aspects of our businesses. Jenny and David do an amazing job illustrating how modern data analytics can be applied to the HR function, and how this creates a broader impact to a company – empowering HR as a strategic asset to the business. They take a technology space that is relatively new and remove the mystery from it and make it understandable, tangible, and something that can be put into practice.”

– Quentin Clark, software executive, advisor, investor, limited partner

“One of the most profound changes in business today is the vast amount of people-related data we have to analyze. This book will help HR and line managers understand their opportunity to apply analytics to many of the people decisions we make every day.”

– Josh Bersin, industry analyst, principal and founder, Bersin by Deloitte

“At the heart of The Data-Driven Leader is a simple yet powerful insight: that the best way to unleash the collective power of an organization is to unlock the full potential of individual employees working in concert. By connecting data analytics with the rapidly evolving practice of human resources, Jenny Dearborn and David Swanson have created a guide to driving business value that every leader – and not just those in HR – should read.”

– Mike Prokopeak, vice president and editor in chief, Human Capital Media, publishers of Chief Learning Officer, Talent Economy, and Workforce magazines

“At the convergence of people and technology there exists a great opportunity for talent development leaders to shape the future of their organizations. Data analytics are key to that effort, and in this book Jenny and David provide a practical guide for how to measure what really matters and use the information to transform business.”

– Tony Bingham, CEO Association of Talent Development

“Opinions are interesting but insight based on data are what leaders really need. ‘What happened’ ‘Why did it happen?’ ‘What might happen?’ ‘What should we do?’ Answering these four questions effectively is what results driven leaders do. And more than ever, answering all four of them must be based on data and true insight; NOT just gut feel. Organizations are often data rich and insight poor. That state exists is because leaders often avoid the hard work of the hard work. Having the discipline and skill to run an insight driven business is just that: darn hard work. And the current expectation is that ‘Human Resource’ leaders (CHROs, CPOs, etc.) have the skill and tenacity to be data driven leaders in parallel to the same expectations for profit/loss leaders.

So how does a data driven Chief Human Resource leader act? Well in perfect timing to meet the needs of current ‘People Leaders’ everywhere, Jenny Dearborn and David Swanson have co-authored The Data Driven Leader. The book’s protagonist is a newly minted CHRO, Pam Sharp, and she leads a company transformation through the most thoughtful application of data. The authors do a superb job of demonstrating how Pam Sharp and her HR team navigate the most profound business challenges with insight. The narrative of the book gives us a story to embrace and hence specific examples to learn from. Buy The Data Driven Leader and benefit from the rich narrative. Pam Sharp takes you step by step through the world of insight development. She shows that what’s in the way is the way? Follow Pam Sharp and we all might find the better route to becoming true data driven leaders!”

– Lorne Rubis, chief evangelist, ATB Financial, Edmonton, CANADA

“The Data Driven Leader is an essential guide for leaders who want to navigate complexity with brilliance and win in the new game of work. This insight-packed book will show you how to ask the right questions, gather intelligence and enable your team to find the best answers.”

– Liz Wiseman, New York Times bestselling author of Multipliers and Rookie Smarts, founder, The Wiseman Group

“A good read for HR professionals planning to embark on analytics and don’t know where and how to start!I like how the book provided alternative perspectives to the performance indicators that HR departments are tracking currently and practical approaches to leveraging analytics to create solutions to add value to the business.”

– Aileen Tan, Group CHRO, Singtel, SINGAPORE

“Anecdotes or Analytics. The Data Driven Leader gives voice to this choice that we all make daily in our decision-making process to recruit and retain, motivate and mentor, top talent that will be the best fit for each of our organizations. Crisp, concise and compelling in her writing style, Jenny Dearborn delivers a book that – from cover-to-cover – is a must read for those of us determined to make a difference through the role of HR in our organizations.”

– Carl Guardino, president & CEO, Silicon Valley Leadership Group