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Service and support are often overlooked factors when picking computers. If a component in a server computer fails, do you have someone on site qualified to repair the broken computer? If not, you should get an on-site maintenance contract for the computer.

Don’t settle for a maintenance contract that requires you to take the computer in to a repair shop or, worse, mail it to a repair facility. You can’t afford to be without your server that long. Get a maintenance contract that provides for on-site service and repair of your server, 24 hours a day, 7 days a week.