Читать книгу Dictionary of Industrial Terminology - Emma Jane Holloway - Страница 10

The very basis of communicating depends on agreeing on a meaning. If we show a 6 month-old child an orange and consistently call it a banana for the next 18 years of his sheltered life, he will not believe the person who tells him that what he calls a banana is, in fact, an orange. The point of this analogy comes into full focus as we consider what could happen with miscommunications in virtually everything we hear, do, say, or perceive. Whether it is conduct or behavior, designing, making, using, selling, or buying—we must agree on definitions.

In this second edition of a successful book, the father-daughter authors Michael and Emma Holloway maintain the spirit of this theme but update the long list of terms and items that require adherence to definitions. In the process of doing so, they often ask us to challenge our preconceived notions and opinions. One person’s preconceived opinions can be seriously at odds with somebody else’s opinions, unless an agreed-upon definition becomes the central core of our understanding.

This is of great relevance in the expanding Universe of Industry. The relevance of definitions becomes clear in hundreds of different pursuits and endeavors, although space and time available force us to verbalize a motto that, hopefully, is accepted by those seeking safety and reliability in work processes and asset management: “Discover Reliability Facts; Rethink Old Assumptions.” This book will prove helpful to those who seek to add value rather than engaging in dead-ended debates and flawed arguments.

Heinz P. Bloch, P.E.

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There’s a story about when Spanish explorers first arrived in the Gulf of Mexico, they wanted to know what the name of the land was. They asked the first local that they encountered, “What do you call this place?” The Maya, who resided on the peninsula said, “Yucatan” which has been the name of the peninsula ever since. Unfortunately, Yucatan in Mayan means, “I don’t understand.” Oops.

Misunderstandings in the industrial place can have less comical outcomes. The first step in avoiding miscommunication is by having shared lexicon. Mr. Holloway and Ms. Holloways’ 2nd edition of the Dictionary of Industrial Terminology is the industry’s benchmark to standardize lexicon used across maintenance, engineering, and reliability disciplines. This literary tome is a must-have anchor on the bookshelf of any technician, engineer or thought leader in the industrial space.

Congratulations on amassing such a valuable document, which will be a guiding resource for years to come as the first line of defense against miscommunications in the workplace.

Greg Livingstone

Chief Innovation Officer Fluitec

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This is an often-repeated story by communication experts about an old lady who hoped to rent a room in Switzerland. She voiced her concerns regarding the availability of a commode that she referred to as WC (Water Closet). The recipient, the landlord, presumed WC to be a Wayside Chapel. His response is naturally hilarious.

“I take great pleasure in informing you that the WC is located 9 miles from the house. It is located in the middle of a grove of pine trees, surrounded by lovely grounds. It can hold 229 people and is open on Sundays and Thursdays. As there are many people expected in the summer months, I suggest you arrive early. There is, however, plenty of standing room. This is an unfortunate situation especially if you are in the habit of going regularly. It may be of some interest to you that my daughter was married in the WC, as it was there, that she met her husband. It was a wonderful event. There were 10 people in every seat. It was wonderful to see the expressions on their faces. We can take photos in different angle. My wife, sadly, has been ill and unable to go recently. It has been almost a year since she went last, which pains her greatly. You will be pleased to know that many people bring their lunch and make a day of it. Others prefer to wait till the last minute and arrive just in time. I would recommend your ladyship plan to go on a Thursday as there is an organ accompaniment. The acoustics are excellent and even the most delicate sounds can be heard everywhere. The newest addition is a bell which rings every time a person enters. We are holding a bazaar to provide plush seats for all, since many feel it is long needed. I look forward to escorting you there myself and seating you in a place where you can be seen by all.”

Words are important! They provide a compass to our thoughts and endeavors. Almost 2,500 years ago, Socrates stated, “The beginning of wisdom is the definition of terms.” In a world that is more than ever tied up in the exchange of information, knowledge, and ultimately wisdom, we need to heed Socrates. In this fast-paced world, where communication aspires to be super-luminal, we need to be precise, concise, accurate and succinct, because success hangs on the efficacy of this communication. Since we are all in the pursuit of excellence, it is a boon to have an agreed-upon definition of words that we use on a daily basis and even words that we rarely use, provided we all understand the definition going forward and work towards that goal of reducing failure and producing excellence. The team of Holloway and Holloway has undertaken a mammoth challenge. Collecting and defining in agreement with what we all must drive towards—a universal understanding of communication of the utterances we use daily as not to contribute to confusion. Terms have been classified under various categories to assist the reader as well as various industrial acronyms, abbreviations and commonly used phrases have been thoroughly explained. The father/daughter team has established themselves as an asset to our industry.

Dr. Raj Shah

Director

Koehler Instrument Company, NY

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The 2nd edition of Dictionary of Industrial Terminology fills a much-needed role for stakeholders across numerous industries. By compiling a comprehensive lexicon of industrial terms—each contributed by a recognized subject matter expert—Michael and Emma Holloway have admirably updated and expanded the terms defined in this volume. Users will find expanded definitions and illustrations useful—particularly when translating terms from English to other languages. Where a given term is used in multiple ways, the Holloways have included all of the relevant definitions. The Dictionary uses clear concise language, making it a valuable desktop reference for engineers, operations personnel, and managers.

Dr. Fredrick Passman President

BCA, Inc.

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“You two need to stop skylarking and turn to!!! I want this overhead dusted and the deck swabbed!” If you’ve ever served in the US Navy, you might have an idea of what you just read. You may have even heard it or something similar. If you’ve never been in the military, specifically the US Navy; that phrase may just sound like a bunch of gibberish. What it means is for the two sailors to stop messing around and get busy, the ceiling, with the vents and piping all need to be dusted, and the floor needs to be mopped. While I was in boot camp I learned, what seemed at the time an entirely new language. After I retired and started working in maintenance, I had to relearn English. Much of the terminology I learned in the Navy is different for the same items, and concepts in the civilian world.

If there had only been a text, I could turn to that would have helped me to translate what I was thinking into the civilian terms, that would have been a huge help and radically reduced the learning curve! Some of the terms in this book may be different than what you call them. That is fine, honestly that is kind of the point, to help us all to learn a common language so that we are literally on the same page when we are talking about things and comparing ideas and strategies.

For this to be most effective you may need to challenge your preconceived notions of what something is or is not. We all come from different backgrounds and learned much of this maintenance and reliability stuff through tribal knowledge. It has been passed down from generation to generation of technicians since the beginning of time, or most likely, we made it up as we went along.

In the few years I have been involved in maintenance and reliability, I have been blessed to have met and worked with many experts in our field. As an “expert” we get used to being asked all of the questions, so we begin to think that we are always right. I challenge you, to humble yourself, as this text may not contain the words that you would use as a particular term, but that doesn’t mean it’s wrong, it’s just different. A good friend of mine says, “seek first to understand, then to be understood.” I think that this applies here, as new technologies are developed, new terms will develop as well. As technologies advance so should our reliability language that may require us to take off the “expert” hat and become the student for a bit.

In closing I want to say “Thank You” to Michael. For both putting something like this together, I truly wish I had found something like this earlier in my civilian career! It would have helped me to at least sound like I knew what I was talking about. Also, to say thank you for honoring me, by asking me to write this.

Loren Green, MLTII, MLAIII, MLE, CLS

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This book is like a relief valve for me, to relieve my frustrations associated with how people interpret words that are ill-defined in the marketplace. Under such circumstances, individuals will utilize this ambiguity in understanding, to hijack that word for their own purposes (i.e.—confirmation bias). Oftentimes such interpretations are made for commercial reasons. Sadly, I have been in the problem-solving business (Root Cause Analysis or RCA) for over 35 years, and I have been unable to solve this dilemma alone. Even in my field of RCA, the term is so ill-defined it is useless. No matter what approach anyone is using to solve problems, they will call it ‘RCA’. This makes it impossible to compare effectiveness of any one approach. As this book will demonstrate, my experience is not unique by any means. Just look at commonly used terms like Reliability Centered Maintenance, Predictive Maintenance, Failure, Reliability, Safety and the list goes on. There will certainly be preconceived opinions about the terminology in this book and that will evoke a constructive debate. That is how we will define the success of this book!

This book seeks to unify these 21,000+ words, terms, and phrases, for the betterment of our respective fields. The gracious contributors to this book are the Who’s Who of experts in their respective fields. They share a passion for ensuring that we, as practitioners, have unity in purpose when it comes to operating our facilities in a safe and responsible manner. We do so while being good stewards to our employees, our customers, and the communities in which we operate.

My gratitude goes out to Michael and Emma for taking on this enormous, but necessary challenge. This is a must read for those who constantly experience undesirable outcomes due to miscommunications, simply because the same words meant different things to different people. This book will literally help steer your career!

Robert J. Latino

CEO

Reliability Center, Inc.

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My twenty-five years of experience in Asset Reliability Management, qualifies me to recommend the importance of this dictionary, as the language of technical keywords is extremely important for day-to-day tasks in the manufacturing industry. It has indeed been a remarkable feat by Dr. Holloway to have created and compiled a dictionary of the industrial lexicon and now with its updated second edition, the dictionary adds on new terminologies and any previously uncovered terms and their definitions. Practitioners and academics alike will appreciate the significance of this timely update which signifies the importance of building upon the literature of the manufacturing and industrial field(s). Skillsets are built with practice and with each Holloway’s contribution, we must embrace this vision that it is the combination of knowledge and skill sets that will create safer, efficient, and more productive manufacturing environments. The first edition was received with much enthusiastic praise and this new dictionary will undoubtedly continue to be an invaluable tool for all working with the manufacturing industry. It is a reference work which should be in the hands of all those in any way connected to the manufacturing industry, as my experience has taught me that learning the industrial language is of utmost importance. The dictionary encapsulating the language of technical keywords will be an invaluable source for the global manufacturing industry.

Syed Munawer Hasan

Founder & CEO

Plant Asset Efficiency (PAE) Solutions

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It is my absolute honor to write this foreword for Michael and Emma. Michael is a pioneer in the industry and really embodies the true spirit of a multifaceted Industrial Expert as he has worked for over 35 years in all fields of this ever-evolving sector. It also gives me great pleasure to support Emma, a fellow female STEM colleague, as she paves her way into the Industrial sector. She brings with her a wealth of knowledge and an unparalleled vocabulary! Michael and Emma have accurately documented thousands of words that are used in the Industry and provided simple explanations to allow readers to comprehend the meanings and use the terminology in the correct context.

When I first started in the industry as a fresh engineering graduate over a decade ago, I realized that I did not speak the same language as the technicians, other engineers, and industry professionals. Every time I heard a new word, I would write it down in my little notepad and look it up later. That notepad got filled quickly! However, even after researching the meanings of the new words and trying to use them, I realized that I would use them in the wrong context! This can be very embarrassing when you are presenting to a room filled with Managers and other Industry Professionals!

As I continued working in the industry, I constantly picked up new terms, but I kept wondering, “What if there was one place that I could find all of this information? It would be so much easier for me and other professionals in the industry!” I was then introduced to Michael D. Holloway and I needed a larger notepad for all those terms! Michael is a walking encyclopedia of information and it is no surprise that his daughter, Emma also inherited this trait!

The Dictionary of Industrial Terminology is an absolute must for anyone working in the Industry or with colleagues in the Industry. It lays the foundation for the bridging of the communication gaps that exist among industry professionals and can even assist sales personnel to utterly understand the needs of their industrial customers. This Second Edition is a game changer for our graduates now entering the industrial sector and for those who have been in the sector but never really comprehended some of the terms used on a daily basis. I would recommend this installment for all personnel within the Industrial sector and urge Supervisors to make it part of their initiation package for all new members of the team to ensure that everyone can communicate effectively.

Ms. Sanya Mathura MLE

Managing Director

Strategic Reliability Solutions Ltd

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The rapidly evolving world of technology has necessitated an update to this dictionary. In so many applications, the various meanings of words can be a useful way of communicating. However, the variety of word meanings can be especially confusing, and thereby potentially costly, in the industrial technology arena. Within the scope of the this second edition, the elder and younger Holloway have provided a thorough catalog of words, and their appropriate definitions, to assist students, as well as professionals, in their performance in this constantly changing environment.

Mark Holloway

Brother

My relationship with Mike for 56 years has been outstanding and based upon communication and understanding. The main factors in personal and business success and growth are one’s ability to communicate effectively, understand subject matter, and understand how words are used. A good dictionary to reference, especially in business, is critical to these factors. This work satisfies those needs in a brilliant fashion. Collaboration is important, the fact that a parent and child can contribute in unison is unique and honorable.

Chris Holloway

Twin Brother