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ABOUT THE AUTHORS

Elaine Donnelly, before her retirement in 2011, was a Senior Lecturer in Health, Social Care and Psychology at the University of Worcester. Much of her teaching was within the field of nursing and she had previously worked as a mental health nurse in a variety of mental health facilities including elderly care, acute psychiatry and the community. As a registered mental health nurse she was always interested in what makes people behave as they do. Her first degree was in Psychology and she then undertook a Master of Science degree in Health and Social Care. Her research and teaching interests include communication and interpersonal skills, supporting student learning, psychology, psychological development, caring for dying people and their families and supporting the bereaved. As a teacher she had a facilitative style in the classroom, encouraging students to learn through their experience, from each other and through the process of reflection. This was her first venture in writing for publication and she wrote the text in a similar way to her teaching style.

Erica Pavord has written the new chapters in this second edition and, with Elaine’s blessing has edited and changed the other chapters. Erica works part time as a counsellor for children, young people and their families. Before becoming a counsellor she spent 15 years as a secondary school teacher and has managed to keep the teaching part of her career going by lecturing at Worcester University. In 2010 she took on the teaching of Therapeutic Communication and Interpersonal Skills to Foundation Degree students in Health and Social Care, Mental Health and Child and Adolescent Mental Health. More recently the module was delivered to BSc students in Occupational Therapy and Physiotherapy. The changes in this second edition reflect the development of the module which Erica has continued to teach alongside her colleagues in Worcester. Their contribution to some of the material in this edition has been invaluable.