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Foreword by Serge Zaninotti

When Franck invited me to work with him on his second book on system maturity, I immediately accepted. My interest in the subject has grown largely as a result of the rich technical exchanges we have had over the last 15 years, and strengthened after reading his first book, published in 2019, on the reliability of maintained systems under aging mechanisms.

Franck would tell me of his progress in the field of reliability, his field of expertise, and I – having always wanted to maintain the link between quality and reliability – would try to establish a connection with the standards.

Indeed, thanks to those who trained me as a quality engineer, I have always known that quality assurance should never be dissociated from dependability. I therefore felt instantly motivated by the opportunity to contribute to disseminating the acquired knowledge by means of a book. The subject system maturity can be mastered both through experience and through training.

It is often the failures or non-quality observed during the development or operation of a system that indicate to us that our patterns of thinking lack dimension.

However, in order to find an appropriate response to prevent these unexpected and feared events, and to be able to control them in the best way possible when they do occur, it is important to master quality risk management techniques. Risk management begins with risk prevention, the focus of this book.

In order to understand the problem of system maturity as a whole, before addressing the actual techniques used, it is necessary to put it in context. This context is provided by the quality standards for the systems.

Having trained as a general engineer within the Department of Energy and Environmental Engineering (GEn) at INSA Lyon, I then gained experience as a quality specialist, and have been a dependability supervisor since 1989. Franck therefore asked me to present the standards environment and the links that tie it to maturity, which the reader will find in Chapter 2 of his previous book, Product Maturity 1.

Serge ZANINOTTI

Thales

Quality Expert

November 2021