Читать книгу Leading with Empathy - Gautham Pallapa - Страница 2
ОглавлениеTable of Contents
1 Cover
2 Additional Praise for Leading with Empathy
6 Preface
8 Chapter 1: Introduction Adverse Impact of a Global Pandemic Apocalypse Bingo Impact on Families and Society Humanity Needs Empathy Now More Than Ever Finding the Silver Lining in These Dark Clouds Proposing: Empathy as a Prescription for a World Overwhelmed by Adversity Lead with Empathy How This Book Is Structured Notes
9 Part I: Adversity Chapter 2: The Toll on Humanity Adversity on a Global Scale The Impact on Society Racial Inequality and the Pandemic Gender Inequality and the Pandemic Virtual Schooling Financial Impact on Industries What Can You Do to Help? Summary Notes Chapter 3: Overcoming Stress and Anxiety Understanding Stress The Three Major Stress Hormones Effects of Chronic Stress Symptoms of Stress Overload Causes of Stress Maslow's Hierarchy of Needs and the Pandemic Happy Chemicals How to Combat Stress Activities for a Healthy DOSE of Happy Chemicals Building New Happy Habits Summary Notes
10 Part II: Empathy and Leadership Chapter 4: The Power of Empathy Emotional Intelligence Empathy Types of Empathy The Difference Between Empathy and Sympathy The Benefits of Empathy Empathy Is on the Rise What Impedes Empathy Enabling Empathy Empathy in Children Summary Notes Chapter 5: Leading with Empathy Start Your Leadership Journey with Emotional Intelligence The Benefits of Exhibiting Emotional Intelligence Overcome Your Limiting Beliefs for Better Empathy Random Acts of Kindness Increase Empathy Instilling Empathy and Emotional Intelligence in Children Children Are Our Future Summary Notes
11 Part III: Empowerment Chapter 6: Enterprise Empathy Empathy Improves Productivity Empathic Leadership How to Be an Empathic Leader Improving Psychological Safety Benefits of Psychological Safety Customer Empathy Shifting to a Remote Workforce Overnight How to Develop Empathy at Work Empathy as a Core Tenet of Organizational Culture Crowdsource Empathy Hire for Empathy The Power of a Generative Culture Summary Notes Chapter 7: Employee Empathy The Benefits of Empathy in the Workplace Remote Is the New Normal How to Increase Psychological Safety A Good Work-Life Balance Summary Notes Chapter 8: Optimism, Evolution, and Empowerment Adversity in 2020 Let's Be Optimistic about Our Future Leapfrogging Innovation and Evolution Leading with Empathy Notes Chapter 9: Actions for Empathy Empathy for Adults Encouraging Empathy in Children Share Your Stories Notes
13 Index
List of Tables
1 Chapter 3Table 4.1 Common Causes of Stress
2 Chapter 5Table 5.1 Applying 5-Whys Analysis to a Problem: You threw a tantrum.
List of Illustrations
1 Chapter 1Figure 1.1 How this book is structured.
2 Chapter 3Figure 3.1 Maslow's hierarchy of needs.
3 Chapter 5Figure 5.1 Star Chart for measuring daily progress.Figure 5.2 A Mood Tracker app.7 Figure 5.3 Emotional check-in with emojis.
4 Chapter 6Figure 6.1 Ron Westrum's Typology of Organizational culture.
5 Chapter 7Figure 7.1 Lean, Agile, and DevOps are transformational drivers for employee...Figure 7.2 POWER start for a meeting.
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