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Worldview

When you say something is a worldview, you are saying that that is how you view the world it is a special kind of perspective that affects how you look at issues and how you treat the people involved in those issues. Hence, when we talk about a Customer

Centric worldview, we are saying we want to adopt a perspective (or mindset) which is focused on the needs and wants of the customer rather than our own needs and wants.

This sounds good in theory, but how does it apply in real life? A Customer Centric worldview is one where you (the sales person) go beyond simply treating the customer nicely and will extend to trying to see how your actions as a sales person affect the customer as well, particularly with regards to how he can buy a product or use a service.