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Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Employee Trust

Scorecard Example12

Employee Trust

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:26

CRITERION #3: MEASURE:42

CRITERION #4: ANALYZE:57

CRITERION #5: IMPROVE:72

CRITERION #6: CONTROL:88

CRITERION #7: SUSTAIN:100

Employee Trust and Managing Projects, Criteria for Project Managers:124

1.0 Initiating Process Group: Employee Trust125

1.1 Project Charter: Employee Trust127

1.2 Stakeholder Register: Employee Trust129

1.3 Stakeholder Analysis Matrix: Employee Trust130

2.0 Planning Process Group: Employee Trust132

2.1 Project Management Plan: Employee Trust134

2.2 Scope Management Plan: Employee Trust136

2.3 Requirements Management Plan: Employee Trust138

2.4 Requirements Documentation: Employee Trust140

2.5 Requirements Traceability Matrix: Employee Trust142

2.6 Project Scope Statement: Employee Trust144

2.7 Assumption and Constraint Log: Employee Trust146

2.8 Work Breakdown Structure: Employee Trust148

2.9 WBS Dictionary: Employee Trust150

2.10 Schedule Management Plan: Employee Trust153

2.11 Activity List: Employee Trust155

2.12 Activity Attributes: Employee Trust157

2.13 Milestone List: Employee Trust159

2.14 Network Diagram: Employee Trust161

2.15 Activity Resource Requirements: Employee Trust163

2.16 Resource Breakdown Structure: Employee Trust165

2.17 Activity Duration Estimates: Employee Trust167

2.18 Duration Estimating Worksheet: Employee Trust169

2.19 Project Schedule: Employee Trust171

2.20 Cost Management Plan: Employee Trust173

2.21 Activity Cost Estimates: Employee Trust175

2.22 Cost Estimating Worksheet: Employee Trust177

2.23 Cost Baseline: Employee Trust179

2.24 Quality Management Plan: Employee Trust181

2.25 Quality Metrics: Employee Trust183

2.26 Process Improvement Plan: Employee Trust185

2.27 Responsibility Assignment Matrix: Employee Trust187

2.28 Roles and Responsibilities: Employee Trust189

2.29 Human Resource Management Plan: Employee Trust191

2.30 Communications Management Plan: Employee Trust193

2.31 Risk Management Plan: Employee Trust195

2.32 Risk Register: Employee Trust197

2.33 Probability and Impact Assessment: Employee Trust199

2.34 Probability and Impact Matrix: Employee Trust201

2.35 Risk Data Sheet: Employee Trust203

2.36 Procurement Management Plan: Employee Trust205

2.37 Source Selection Criteria: Employee Trust207

2.38 Stakeholder Management Plan: Employee Trust209

2.39 Change Management Plan: Employee Trust211

3.0 Executing Process Group: Employee Trust213

3.1 Team Member Status Report: Employee Trust215

3.2 Change Request: Employee Trust217

3.3 Change Log: Employee Trust219

3.4 Decision Log: Employee Trust221

3.5 Quality Audit: Employee Trust223

3.6 Team Directory: Employee Trust226

3.7 Team Operating Agreement: Employee Trust228

3.8 Team Performance Assessment: Employee Trust230

3.9 Team Member Performance Assessment: Employee Trust233

3.10 Issue Log: Employee Trust235

4.0 Monitoring and Controlling Process Group: Employee Trust237

4.1 Project Performance Report: Employee Trust239

4.2 Variance Analysis: Employee Trust241

4.3 Earned Value Status: Employee Trust243

4.4 Risk Audit: Employee Trust245

4.5 Contractor Status Report: Employee Trust247

4.6 Formal Acceptance: Employee Trust249

5.0 Closing Process Group: Employee Trust251

5.1 Procurement Audit: Employee Trust253

5.2 Contract Close-Out: Employee Trust255

5.3 Project or Phase Close-Out: Employee Trust257

5.4 Lessons Learned: Employee Trust259

Index261

Employee Trust A Complete Guide - 2020 Edition

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