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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. How do you keep key subject matter experts in the loop?

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2. How do you build the right business case?

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3. What are the compelling stakeholder reasons for embarking on Risk assessments?

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4. What is the context?

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5. Who defines (or who defined) the rules and roles?

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6. Will a Risk assessments production readiness review be required?

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7. Is Risk assessments currently on schedule according to the plan?

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8. How do you think the partners involved in Risk assessments would have defined success?

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9. Who are the Risk assessments improvement team members, including Management Leads and Coaches?

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10. When is/was the Risk assessments start date?

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11. How do you gather the stories?

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12. What sort of initial information to gather?

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13. Is scope creep really all bad news?

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14. How does the Risk assessments manager ensure against scope creep?

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15. What knowledge or experience is required?

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16. Are there any constraints known that bear on the ability to perform Risk assessments work? How is the team addressing them?

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17. Is it clearly defined in and to your organization what you do?

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18. When is the estimated completion date?

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19. Do you all define Risk assessments in the same way?

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20. What is in scope?

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21. Are improvement team members fully trained on Risk assessments?

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22. What is the definition of Risk assessments excellence?

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23. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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24. Have specific policy objectives been defined?

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25. Is the Risk assessments scope complete and appropriately sized?

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26. What baselines are required to be defined and managed?

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27. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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28. What are (control) requirements for Risk assessments Information?

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29. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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30. Are task requirements clearly defined?

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31. Is the Risk assessments scope manageable?

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32. Has the Risk assessments work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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33. Are the Risk assessments requirements complete?

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34. What is in the scope and what is not in scope?

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35. Is special Risk assessments user knowledge required?

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36. Do you have organizational privacy requirements?

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37. Are roles and responsibilities formally defined?

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38. What is out of scope?

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39. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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40. What was the context?

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41. Is the team sponsored by a champion or stakeholder leader?

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42. What are the rough order estimates on cost savings/opportunities that Risk assessments brings?

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43. Has your scope been defined?

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44. How will variation in the actual durations of each activity be dealt with to ensure that the expected Risk assessments results are met?

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45. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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46. Are different versions of process maps needed to account for the different types of inputs?

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47. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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48. Are required metrics defined, what are they?

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49. What sources do you use to gather information for a Risk assessments study?

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50. What are the dynamics of the communication plan?

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51. How are consistent Risk assessments definitions important?

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52. If substitutes have been appointed, have they been briefed on the Risk assessments goals and received regular communications as to the progress to date?

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53. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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54. What key stakeholder process output measure(s) does Risk assessments leverage and how?

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55. How do you catch Risk assessments definition inconsistencies?

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56. Is there a critical path to deliver Risk assessments results?

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57. How did the Risk assessments manager receive input to the development of a Risk assessments improvement plan and the estimated completion dates/times of each activity?

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58. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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59. What scope to assess?

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60. How do you manage unclear Risk assessments requirements?

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61. Are all requirements met?

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62. Does the team have regular meetings?

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63. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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64. How do you gather Risk assessments requirements?

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65. Will team members regularly document their Risk assessments work?

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66. How will the Risk assessments team and the group measure complete success of Risk assessments?

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67. What is the scope of the Risk assessments effort?

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68. Are employees required to attend information security awareness training?

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69. Will team members perform Risk assessments work when assigned and in a timely fashion?

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70. How often are the team meetings?

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71. Is a fully trained team formed, supported, and committed to work on the Risk assessments improvements?

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72. Are systems required to block system access after a pre-determine number of unsuccessful logon attempts?

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73. Is the work to date meeting requirements?

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74. What critical content must be communicated – who, what, when, where, and how?

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75. Is there a Risk assessments management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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76. What customer feedback methods were used to solicit their input?

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77. Has a high-level ‘as is’ process map been completed, verified and validated?

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78. How is the team tracking and documenting its work?

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79. What defines best in class?

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80. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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81. Is the team equipped with available and reliable resources?

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82. What would be the goal or target for a Risk assessments’s improvement team?

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83. How do you gather requirements?

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84. Has a project plan, Gantt chart, or similar been developed/completed?

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85. Do you have a Risk assessments success story or case study ready to tell and share?

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86. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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87. Are audit criteria, scope, frequency and methods defined?

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88. When are meeting minutes sent out? Who is on the distribution list?

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89. How was the ‘as is’ process map developed, reviewed, verified and validated?

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90. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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91. What system do you use for gathering Risk assessments information?

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92. Has everyone on the team, including the team leaders, been properly trained?

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93. Are stakeholder processes mapped?

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94. Has the direction changed at all during the course of Risk assessments? If so, when did it change and why?

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95. Is there any additional Risk assessments definition of success?

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96. What are the record-keeping requirements of Risk assessments activities?

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97. What are the requirements for audit information?

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98. Who is gathering information?

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99. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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100. Are customers identified and high impact areas defined?

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101. Where can you gather more information?

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102. What Risk assessments requirements should be gathered?

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103. Has a team charter been developed and communicated?

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104. Have the customer needs been translated into specific, measurable requirements? How?

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105. What information do you gather?

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106. What constraints exist that might impact the team?

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107. Has/have the customer(s) been identified?

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108. What are the core elements of the Risk assessments business case?

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109. Have all basic functions of Risk assessments been defined?

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110. What scope do you want your strategy to cover?

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111. Are team charters developed?

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112. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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113. What is a worst-case scenario for losses?

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114. Is full participation by members in regularly held team meetings guaranteed?

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115. How do you manage changes in Risk assessments requirements?

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116. Is Risk assessments linked to key stakeholder goals and objectives?

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117. Are customer(s) identified and segmented according to their different needs and requirements?

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118. What happens if Risk assessments’s scope changes?

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119. What is the scope of Risk assessments?

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120. Are there different segments of customers?

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121. How have you defined all Risk assessments requirements first?

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122. Are users locked out for a defined time period after unsuccessful attempts?

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123. Scope of sensitive information?

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124. What are the tasks and definitions?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Risk assessments Index at the beginning of the Self-Assessment.

Risk Assessments A Complete Guide - 2020 Edition

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