Читать книгу Remote Working A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is a worst-case scenario for losses?
<--- Score
2. How do you catch Remote working definition inconsistencies?
<--- Score
3. Are roles and responsibilities formally defined?
<--- Score
4. Have all of the relationships been defined properly?
<--- Score
5. Will team members perform Remote working work when assigned and in a timely fashion?
<--- Score
6. How do you keep key subject matter experts in the loop?
<--- Score
7. Are the Remote working requirements complete?
<--- Score
8. What are the compelling stakeholder reasons for embarking on Remote working?
<--- Score
9. What gets examined?
<--- Score
10. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
11. When is the estimated completion date?
<--- Score
12. How do you think the partners involved in Remote working would have defined success?
<--- Score
13. What is the scope of the Remote working effort?
<--- Score
14. Is Remote working linked to key stakeholder goals and objectives?
<--- Score
15. How is the team tracking and documenting its work?
<--- Score
16. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
17. What intelligence can you gather?
<--- Score
18. What sort of initial information to gather?
<--- Score
19. What scope to assess?
<--- Score
20. Does the scope remain the same?
<--- Score
21. Where can you gather more information?
<--- Score
22. What is the scope of Remote working?
<--- Score
23. How do you manage changes in Remote working requirements?
<--- Score
24. Will team members regularly document their Remote working work?
<--- Score
25. What Remote working services do you require?
<--- Score
26. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
27. What happens if Remote working’s scope changes?
<--- Score
28. Do you have a Remote working success story or case study ready to tell and share?
<--- Score
29. Do you have organizational privacy requirements?
<--- Score
30. Is Remote working currently on schedule according to the plan?
<--- Score
31. How did the Remote working manager receive input to the development of a Remote working improvement plan and the estimated completion dates/times of each activity?
<--- Score
32. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
33. Are all requirements met?
<--- Score
34. What is out-of-scope initially?
<--- Score
35. The political context: who holds power?
<--- Score
36. How have you defined all Remote working requirements first?
<--- Score
37. How will variation in the actual durations of each activity be dealt with to ensure that the expected Remote working results are met?
<--- Score
38. Will a Remote working production readiness review be required?
<--- Score
39. Is the Remote working scope manageable?
<--- Score
40. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
41. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
42. Is the work to date meeting requirements?
<--- Score
43. What knowledge or experience is required?
<--- Score
44. Do you all define Remote working in the same way?
<--- Score
45. Has the Remote working work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
46. Has your scope been defined?
<--- Score
47. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
48. Is there a critical path to deliver Remote working results?
<--- Score
49. Are the Remote working requirements testable?
<--- Score
50. How does the Remote working manager ensure against scope creep?
<--- Score
51. Scope of sensitive information?
<--- Score
52. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
53. Is there a Remote working management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
54. Are required metrics defined, what are they?
<--- Score
55. Has/have the customer(s) been identified?
<--- Score
56. What are the tasks and definitions?
<--- Score
57. Are approval levels defined for contracts and supplements to contracts?
<--- Score
58. What baselines are required to be defined and managed?
<--- Score
59. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
60. What are the Remote working tasks and definitions?
<--- Score
61. What are the Remote working use cases?
<--- Score
62. What is the definition of success?
<--- Score
63. What is out of scope?
<--- Score
64. Is it clearly defined in and to your organization what you do?
<--- Score
65. How do you gather Remote working requirements?
<--- Score
66. How often are the team meetings?
<--- Score
67. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
68. Are audit criteria, scope, frequency and methods defined?
<--- Score
69. What is in the scope and what is not in scope?
<--- Score
70. What customer feedback methods were used to solicit their input?
<--- Score
71. Are customer(s) identified and segmented according to their different needs and requirements?
<--- Score
72. What are the dynamics of the communication plan?
<--- Score
73. What is the scope?
<--- Score
74. Is the team equipped with available and reliable resources?
<--- Score
75. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
<--- Score
76. How would you define Remote working leadership?
<--- Score
77. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
78. What critical content must be communicated – who, what, when, where, and how?
<--- Score
79. What was the context?
<--- Score
80. Does the team have regular meetings?
<--- Score
81. What information do you gather?
<--- Score
82. What constraints exist that might impact the team?
<--- Score
83. What is in scope?
<--- Score
84. What is the worst case scenario?
<--- Score
85. What are the requirements for audit information?
<--- Score
86. What would be the goal or target for a Remote working’s improvement team?
<--- Score
87. What are the core elements of the Remote working business case?
<--- Score
88. How do you manage unclear Remote working requirements?
<--- Score
89. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
90. Is special Remote working user knowledge required?
<--- Score
91. How do you hand over Remote working context?
<--- Score
92. Is Remote working required?
<--- Score
93. What key stakeholder process output measure(s) does Remote working leverage and how?
<--- Score
94. What are the record-keeping requirements of Remote working activities?
<--- Score
95. What scope do you want your strategy to cover?
<--- Score
96. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
97. What Remote working requirements should be gathered?
<--- Score
98. Have specific policy objectives been defined?
<--- Score
99. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
100. Has a Remote working requirement not been met?
<--- Score
101. Are there any constraints known that bear on the ability to perform Remote working work? How is the team addressing them?
<--- Score
102. Who defines (or who defined) the rules and roles?
<--- Score
103. How do you manage scope?
<--- Score
104. If substitutes have been appointed, have they been briefed on the Remote working goals and received regular communications as to the progress to date?
<--- Score
105. What are the rough order estimates on cost savings/opportunities that Remote working brings?
<--- Score
106. How will the Remote working team and the group measure complete success of Remote working?
<--- Score
107. Who are the Remote working improvement team members, including Management Leads and Coaches?
<--- Score
108. Is there any additional Remote working definition of success?
<--- Score
109. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
<--- Score
110. How do you gather requirements?
<--- Score
111. Are there different segments of customers?
<--- Score
112. How can the value of Remote working be defined?
<--- Score
113. What system do you use for gathering Remote working information?
<--- Score
114. Have all basic functions of Remote working been defined?
<--- Score
115. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
<--- Score
116. Is the Remote working scope complete and appropriately sized?
<--- Score
117. What is the scope of the Remote working work?
<--- Score
118. What is the definition of Remote working excellence?
<--- Score
119. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
<--- Score
120. Is there a clear Remote working case definition?
<--- Score
121. Who approved the Remote working scope?
<--- Score
122. Has a team charter been developed and communicated?
<--- Score
123. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
124. What information should you gather?
<--- Score
125. Are task requirements clearly defined?
<--- Score
126. Has the direction changed at all during the course of Remote working? If so, when did it change and why?
<--- Score
127. Who is gathering Remote working information?
<--- Score
128. Is scope creep really all bad news?
<--- Score
129. Are resources adequate for the scope?
<--- Score
130. In what way can you redefine the criteria of choice clients have in your category in your favor?
<--- Score
131. How are consistent Remote working definitions important?
<--- Score
132. What is the context?
<--- Score
133. Is the scope of Remote working defined?
<--- Score
134. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
135. What sources do you use to gather information for a Remote working study?
<--- Score
136. When is/was the Remote working start date?
<--- Score
137. What are (control) requirements for Remote working Information?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Remote working Index at the beginning of the Self-Assessment.
