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CRITERION #1: RECOGNIZE


INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. Who needs what information?

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2. Will new equipment/products be required to facilitate Bank as a Service delivery, for example is new software needed?

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3. What are the Bank as a Service resources needed?

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4. Does the problem have ethical dimensions?

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5. Are losses recognized in a timely manner?

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6. What else needs to be measured?

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7. Who needs to know?

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8. Will a response program recognize when a crisis occurs and provide some level of response?

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9. Are there recognized Bank as a Service problems?

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10. What is the Bank as a Service problem definition? What do you need to resolve?

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11. Is the quality assurance team identified?

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12. What does Bank as a Service success mean to the stakeholders?

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13. Are employees recognized for desired behaviors?

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14. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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15. What is the extent or complexity of the Bank as a Service problem?

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16. Who else hopes to benefit from it?

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17. How do you take a forward-looking perspective in identifying Bank as a Service research related to market response and models?

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18. How do you recognize an Bank as a Service objection?

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19. How does it fit into your organizational needs and tasks?

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20. What information do users need?

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21. What is the smallest subset of the problem you can usefully solve?

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22. What are the clients issues and concerns?

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23. For your Bank as a Service project, identify and describe the business environment, is there more than one layer to the business environment?

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24. Do you have/need 24-hour access to key personnel?

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25. Do you recognize Bank as a Service achievements?

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26. What are the expected benefits of Bank as a Service to the stakeholder?

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27. What should be considered when identifying available resources, constraints, and deadlines?

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28. Who needs budgets?

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29. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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30. What vendors make products that address the Bank as a Service needs?

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31. Who are your key stakeholders who need to sign off?

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32. Who defines the rules in relation to any given issue?

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33. What resources or support might you need?

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34. How do you identify the kinds of information that you will need?

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35. Is the need for organizational change recognized?

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36. Which issues are too important to ignore?

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37. To what extent does each concerned units management team recognize Bank as a Service as an effective investment?

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38. How do you assess your Bank as a Service workforce capability and capacity needs, including skills, competencies, and staffing levels?

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39. Where is training needed?

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40. What tools and technologies are needed for a custom Bank as a Service project?

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41. Does Bank as a Service create potential expectations in other areas that need to be recognized and considered?

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42. What are your needs in relation to Bank as a Service skills, labor, equipment, and markets?

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43. How are the Bank as a Service’s objectives aligned to the group’s overall stakeholder strategy?

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44. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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45. What activities does the governance board need to consider?

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46. What needs to stay?

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47. Did you miss any major Bank as a Service issues?

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48. What are the minority interests and what amount of minority interests can be recognized?

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49. What would happen if Bank as a Service weren’t done?

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50. How many trainings, in total, are needed?

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51. Will it solve real problems?

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52. How do you identify subcontractor relationships?

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53. How can auditing be a preventative security measure?

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54. What training and capacity building actions are needed to implement proposed reforms?

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55. Are controls defined to recognize and contain problems?

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56. Who should resolve the Bank as a Service issues?

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57. What is the recognized need?

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58. How are you going to measure success?

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59. Are there any specific expectations or concerns about the Bank as a Service team, Bank as a Service itself?

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60. Whom do you really need or want to serve?

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61. Will Bank as a Service deliverables need to be tested and, if so, by whom?

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62. Can management personnel recognize the monetary benefit of Bank as a Service?

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63. What is the problem and/or vulnerability?

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64. Which information does the Bank as a Service business case need to include?

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65. Do you need to avoid or amend any Bank as a Service activities?

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66. What creative shifts do you need to take?

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67. What is the problem or issue?

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68. Who needs to know about Bank as a Service?

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69. What situation(s) led to this Bank as a Service Self Assessment?

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70. As a sponsor, customer or management, how important is it to meet goals, objectives?

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71. What Bank as a Service coordination do you need?

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72. What needs to be done?

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73. Do you know what you need to know about Bank as a Service?

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74. Have you identified your Bank as a Service key performance indicators?

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75. Are there regulatory / compliance issues?

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76. How do you recognize an objection?

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77. What prevents you from making the changes you know will make you a more effective Bank as a Service leader?

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78. Do you need different information or graphics?

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79. Which needs are not included or involved?

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80. Consider your own Bank as a Service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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81. What Bank as a Service problem should be solved?

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82. What extra resources will you need?

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83. Is it needed?

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84. What do you need to start doing?

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85. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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86. Does your organization need more Bank as a Service education?

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87. How are training requirements identified?

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88. Are there Bank as a Service problems defined?

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89. What do employees need in the short term?

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90. Why is this needed?

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91. What problems are you facing and how do you consider Bank as a Service will circumvent those obstacles?

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92. What are the stakeholder objectives to be achieved with Bank as a Service?

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93. How much are sponsors, customers, partners, stakeholders involved in Bank as a Service? In other words, what are the risks, if Bank as a Service does not deliver successfully?

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94. Are problem definition and motivation clearly presented?

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95. What are the timeframes required to resolve each of the issues/problems?

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96. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Bank as a Service Index at the beginning of the Self-Assessment.

Bank As A Service A Complete Guide - 2020 Edition

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