Читать книгу Health Communication A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7

CRITERION #1: RECOGNIZE

INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. What needs to stay?

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2. What are the stakeholder objectives to be achieved with Health communication?

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3. What creative shifts do you need to take?

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4. How are you going to measure success?

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5. Are employees recognized for desired behaviors?

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6. What situation(s) led to this Health communication Self Assessment?

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7. What Health communication capabilities do you need?

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8. Who needs what information?

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9. Are there recognized Health communication problems?

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10. What tools and technologies are needed for a custom Health communication project?

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11. How much are sponsors, customers, partners, stakeholders involved in Health communication? In other words, what are the risks, if Health communication does not deliver successfully?

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12. Who needs to know?

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13. Will Health communication deliverables need to be tested and, if so, by whom?

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14. Is the need for organizational change recognized?

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15. What training and capacity building actions are needed to implement proposed reforms?

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16. What else needs to be measured?

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17. Who else hopes to benefit from it?

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18. Are controls defined to recognize and contain problems?

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19. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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20. What vendors make products that address the Health communication needs?

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21. Will it solve real problems?

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22. Are there any specific expectations or concerns about the Health communication team, Health communication itself?

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23. What are your needs in relation to Health communication skills, labor, equipment, and markets?

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24. Are problem definition and motivation clearly presented?

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25. Are there Health communication problems defined?

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26. How do you assess your Health communication workforce capability and capacity needs, including skills, competencies, and staffing levels?

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27. Does your organization need more Health communication education?

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28. Where do you need to exercise leadership?

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29. Do you know what you need to know about Health communication?

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30. What do employees need in the short term?

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31. What activities does the governance board need to consider?

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32. Think about the people you identified for your Health communication project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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33. How do you take a forward-looking perspective in identifying Health communication research related to market response and models?

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34. Who are your key stakeholders who need to sign off?

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35. How do you identify subcontractor relationships?

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36. Who should resolve the Health communication issues?

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37. What do you need to start doing?

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38. Who needs budgets?

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39. What is the Health communication problem definition? What do you need to resolve?

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40. Can management personnel recognize the monetary benefit of Health communication?

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41. What are the expected benefits of Health communication to the stakeholder?

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42. As a sponsor, customer or management, how important is it to meet goals, objectives?

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43. Why is this needed?

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44. What Health communication problem should be solved?

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45. Would you recognize a threat from the inside?

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46. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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47. Do you recognize Health communication achievements?

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48. What resources or support might you need?

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49. What extra resources will you need?

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50. Is the quality assurance team identified?

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51. Are losses recognized in a timely manner?

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52. Are there regulatory / compliance issues?

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53. Consider your own Health communication project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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54. What would happen if Health communication weren’t done?

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55. What needs to be done?

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56. What are the timeframes required to resolve each of the issues/problems?

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57. To what extent does each concerned units management team recognize Health communication as an effective investment?

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58. What are the minority interests and what amount of minority interests can be recognized?

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59. Do you need different information or graphics?

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60. For your Health communication project, identify and describe the business environment, is there more than one layer to the business environment?

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61. When a Health communication manager recognizes a problem, what options are available?

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62. Are there any revenue recognition issues?

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63. Will new equipment/products be required to facilitate Health communication delivery, for example is new software needed?

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64. How do you recognize an objection?

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65. Does Health communication create potential expectations in other areas that need to be recognized and considered?

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66. What Health communication events should you attend?

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67. Will a response program recognize when a crisis occurs and provide some level of response?

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68. What is the recognized need?

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69. What are the Health communication resources needed?

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70. What Health communication coordination do you need?

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71. Which needs are not included or involved?

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72. What should be considered when identifying available resources, constraints, and deadlines?

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73. How can auditing be a preventative security measure?

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74. Where is training needed?

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75. What does Health communication success mean to the stakeholders?

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76. Do you need to avoid or amend any Health communication activities?

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77. How do you recognize an Health communication objection?

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78. Who defines the rules in relation to any given issue?

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79. Why the need?

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80. How are the Health communication’s objectives aligned to the group’s overall stakeholder strategy?

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81. Who needs to know about Health communication?

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82. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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83. Which issues are too important to ignore?

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84. What problems are you facing and how do you consider Health communication will circumvent those obstacles?

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85. What are the clients issues and concerns?

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86. Whom do you really need or want to serve?

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87. Have you identified your Health communication key performance indicators?

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88. What is the problem and/or vulnerability?

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89. Do you have/need 24-hour access to key personnel?

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90. Which information does the Health communication business case need to include?

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91. To what extent would your organization benefit from being recognized as a award recipient?

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92. What is the problem or issue?

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93. What is the extent or complexity of the Health communication problem?

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94. What is the smallest subset of the problem you can usefully solve?

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95. What information do users need?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Health communication Index at the beginning of the Self-Assessment.