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CRITERION #1: RECOGNIZE


INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. What are the clients issues and concerns?

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2. What needs to be done?

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3. What resources or support might you need?

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4. How do you take a forward-looking perspective in identifying Internet of Services research related to market response and models?

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5. Who needs to know about Internet of Services?

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6. To what extent does each concerned units management team recognize Internet of Services as an effective investment?

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7. Is the quality assurance team identified?

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8. Who needs what information?

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9. What are the Internet of Services resources needed?

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10. Are controls defined to recognize and contain problems?

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11. What information do users need?

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12. Will Internet of Services deliverables need to be tested and, if so, by whom?

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13. What activities does the governance board need to consider?

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14. What situation(s) led to this Internet of Services Self Assessment?

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15. What vendors make products that address the Internet of Services needs?

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16. What problems are you facing and how do you consider Internet of Services will circumvent those obstacles?

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17. How are training requirements identified?

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18. Are employees recognized for desired behaviors?

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19. How do you identify the kinds of information that you will need?

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20. How are you going to measure success?

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21. What prevents you from making the changes you know will make you a more effective Internet of Services leader?

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22. What Internet of Services capabilities do you need?

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23. Do you need to avoid or amend any Internet of Services activities?

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24. What Internet of Services problem should be solved?

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25. Does your organization need more Internet of Services education?

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26. Why is this needed?

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27. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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28. Which issues are too important to ignore?

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29. Which information does the Internet of Services business case need to include?

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30. Are there any revenue recognition issues?

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31. When a Internet of Services manager recognizes a problem, what options are available?

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32. What creative shifts do you need to take?

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33. What Internet of Services coordination do you need?

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34. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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35. Who defines the rules in relation to any given issue?

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36. How do you recognize an objection?

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37. What are your needs in relation to Internet of Services skills, labor, equipment, and markets?

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38. What is the smallest subset of the problem you can usefully solve?

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39. Is it needed?

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40. What is the problem or issue?

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41. Did you miss any major Internet of Services issues?

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42. For your Internet of Services project, identify and describe the business environment, is there more than one layer to the business environment?

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43. Where do you need to exercise leadership?

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44. Will a response program recognize when a crisis occurs and provide some level of response?

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45. Have you identified your Internet of Services key performance indicators?

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46. What Internet of Services events should you attend?

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47. What are the expected benefits of Internet of Services to the stakeholder?

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48. What should be considered when identifying available resources, constraints, and deadlines?

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49. How many trainings, in total, are needed?

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50. Are there recognized Internet of Services problems?

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51. Where is training needed?

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52. What do you need to start doing?

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53. Why the need?

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54. What tools and technologies are needed for a custom Internet of Services project?

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55. Whom do you really need or want to serve?

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56. What is the Internet of Services problem definition? What do you need to resolve?

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57. How are the Internet of Services’s objectives aligned to the group’s overall stakeholder strategy?

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58. Does Internet of Services create potential expectations in other areas that need to be recognized and considered?

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59. Think about the people you identified for your Internet of Services project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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60. Do you recognize Internet of Services achievements?

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61. How do you identify subcontractor relationships?

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62. What training and capacity building actions are needed to implement proposed reforms?

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63. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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64. What are the minority interests and what amount of minority interests can be recognized?

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65. Will new equipment/products be required to facilitate Internet of Services delivery, for example is new software needed?

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66. Are problem definition and motivation clearly presented?

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67. How does it fit into your organizational needs and tasks?

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68. What is the extent or complexity of the Internet of Services problem?

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69. Does the problem have ethical dimensions?

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70. What are the stakeholder objectives to be achieved with Internet of Services?

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71. Who needs to know?

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72. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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73. What are the timeframes required to resolve each of the issues/problems?

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74. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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75. Would you recognize a threat from the inside?

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76. How do you assess your Internet of Services workforce capability and capacity needs, including skills, competencies, and staffing levels?

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77. What do employees need in the short term?

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78. What would happen if Internet of Services weren’t done?

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79. Are there any specific expectations or concerns about the Internet of Services team, Internet of Services itself?

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80. What else needs to be measured?

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81. How much are sponsors, customers, partners, stakeholders involved in Internet of Services? In other words, what are the risks, if Internet of Services does not deliver successfully?

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82. Do you need different information or graphics?

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83. Do you have/need 24-hour access to key personnel?

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84. What extra resources will you need?

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85. Consider your own Internet of Services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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86. Are losses recognized in a timely manner?

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87. What is the problem and/or vulnerability?

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88. Can management personnel recognize the monetary benefit of Internet of Services?

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89. Do you know what you need to know about Internet of Services?

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90. What does Internet of Services success mean to the stakeholders?

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91. Are there regulatory / compliance issues?

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92. What is the recognized need?

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93. Who should resolve the Internet of Services issues?

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94. What needs to stay?

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95. Are there Internet of Services problems defined?

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96. Who else hopes to benefit from it?

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97. To what extent would your organization benefit from being recognized as a award recipient?

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98. Will it solve real problems?

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99. As a sponsor, customer or management, how important is it to meet goals, objectives?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Internet of Services Index at the beginning of the Self-Assessment.

Internet Of Services A Complete Guide - 2020 Edition

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