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Оглавление

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Decision Support

Scorecard Example12

Decision Support

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:89

CRITERION #7: SUSTAIN:101

Decision Support and Managing Projects, Criteria for Project Managers:124

1.0 Initiating Process Group: Decision Support125

1.1 Project Charter: Decision Support127

1.2 Stakeholder Register: Decision Support129

1.3 Stakeholder Analysis Matrix: Decision Support130

2.0 Planning Process Group: Decision Support132

2.1 Project Management Plan: Decision Support134

2.2 Scope Management Plan: Decision Support136

2.3 Requirements Management Plan: Decision Support138

2.4 Requirements Documentation: Decision Support140

2.5 Requirements Traceability Matrix: Decision Support142

2.6 Project Scope Statement: Decision Support144

2.7 Assumption and Constraint Log: Decision Support146

2.8 Work Breakdown Structure: Decision Support148

2.9 WBS Dictionary: Decision Support150

2.10 Schedule Management Plan: Decision Support153

2.11 Activity List: Decision Support155

2.12 Activity Attributes: Decision Support157

2.13 Milestone List: Decision Support159

2.14 Network Diagram: Decision Support161

2.15 Activity Resource Requirements: Decision Support163

2.16 Resource Breakdown Structure: Decision Support164

2.17 Activity Duration Estimates: Decision Support166

2.18 Duration Estimating Worksheet: Decision Support168

2.19 Project Schedule: Decision Support170

2.20 Cost Management Plan: Decision Support172

2.21 Activity Cost Estimates: Decision Support174

2.22 Cost Estimating Worksheet: Decision Support176

2.23 Cost Baseline: Decision Support178

2.24 Quality Management Plan: Decision Support180

2.25 Quality Metrics: Decision Support182

2.26 Process Improvement Plan: Decision Support184

2.27 Responsibility Assignment Matrix: Decision Support186

2.28 Roles and Responsibilities: Decision Support188

2.29 Human Resource Management Plan: Decision Support190

2.30 Communications Management Plan: Decision Support192

2.31 Risk Management Plan: Decision Support194

2.32 Risk Register: Decision Support196

2.33 Probability and Impact Assessment: Decision Support198

2.34 Probability and Impact Matrix: Decision Support200

2.35 Risk Data Sheet: Decision Support202

2.36 Procurement Management Plan: Decision Support204

2.37 Source Selection Criteria: Decision Support206

2.38 Stakeholder Management Plan: Decision Support208

2.39 Change Management Plan: Decision Support210

3.0 Executing Process Group: Decision Support212

3.1 Team Member Status Report: Decision Support214

3.2 Change Request: Decision Support216

3.3 Change Log: Decision Support218

3.4 Decision Log: Decision Support220

3.5 Quality Audit: Decision Support222

3.6 Team Directory: Decision Support224

3.7 Team Operating Agreement: Decision Support226

3.8 Team Performance Assessment: Decision Support228

3.9 Team Member Performance Assessment: Decision Support230

3.10 Issue Log: Decision Support232

4.0 Monitoring and Controlling Process Group: Decision Support234

4.1 Project Performance Report: Decision Support236

4.2 Variance Analysis: Decision Support238

4.3 Earned Value Status: Decision Support240

4.4 Risk Audit: Decision Support242

4.5 Contractor Status Report: Decision Support244

4.6 Formal Acceptance: Decision Support246

5.0 Closing Process Group: Decision Support248

5.1 Procurement Audit: Decision Support250

5.2 Contract Close-Out: Decision Support253

5.3 Project or Phase Close-Out: Decision Support255

5.4 Lessons Learned: Decision Support257

Index259

Decision Support A Complete Guide - 2020 Edition

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