Читать книгу Web Data Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Web Data Services

Scorecard Example12

Web Data Services

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:90

CRITERION #7: SUSTAIN:102

Web Data Services and Managing Projects, Criteria for Project Managers:127

1.0 Initiating Process Group: Web Data Services128

1.1 Project Charter: Web Data Services130

1.2 Stakeholder Register: Web Data Services132

1.3 Stakeholder Analysis Matrix: Web Data Services133

2.0 Planning Process Group: Web Data Services135

2.1 Project Management Plan: Web Data Services137

2.2 Scope Management Plan: Web Data Services139

2.3 Requirements Management Plan: Web Data Services141

2.4 Requirements Documentation: Web Data Services143

2.5 Requirements Traceability Matrix: Web Data Services145

2.6 Project Scope Statement: Web Data Services147

2.7 Assumption and Constraint Log: Web Data Services149

2.8 Work Breakdown Structure: Web Data Services151

2.9 WBS Dictionary: Web Data Services153

2.10 Schedule Management Plan: Web Data Services156

2.11 Activity List: Web Data Services158

2.12 Activity Attributes: Web Data Services160

2.13 Milestone List: Web Data Services162

2.14 Network Diagram: Web Data Services164

2.15 Activity Resource Requirements: Web Data Services166

2.16 Resource Breakdown Structure: Web Data Services167

2.17 Activity Duration Estimates: Web Data Services169

2.18 Duration Estimating Worksheet: Web Data Services171

2.19 Project Schedule: Web Data Services173

2.20 Cost Management Plan: Web Data Services175

2.21 Activity Cost Estimates: Web Data Services177

2.22 Cost Estimating Worksheet: Web Data Services179

2.23 Cost Baseline: Web Data Services181

2.24 Quality Management Plan: Web Data Services183

2.25 Quality Metrics: Web Data Services185

2.26 Process Improvement Plan: Web Data Services187

2.27 Responsibility Assignment Matrix: Web Data Services189

2.28 Roles and Responsibilities: Web Data Services191

2.29 Human Resource Management Plan: Web Data Services193

2.30 Communications Management Plan: Web Data Services195

2.31 Risk Management Plan: Web Data Services197

2.32 Risk Register: Web Data Services199

2.33 Probability and Impact Assessment: Web Data Services201

2.34 Probability and Impact Matrix: Web Data Services203

2.35 Risk Data Sheet: Web Data Services205

2.36 Procurement Management Plan: Web Data Services207

2.37 Source Selection Criteria: Web Data Services209

2.38 Stakeholder Management Plan: Web Data Services211

2.39 Change Management Plan: Web Data Services213

3.0 Executing Process Group: Web Data Services215

3.1 Team Member Status Report: Web Data Services217

3.2 Change Request: Web Data Services219

3.3 Change Log: Web Data Services221

3.4 Decision Log: Web Data Services223

3.5 Quality Audit: Web Data Services225

3.6 Team Directory: Web Data Services228

3.7 Team Operating Agreement: Web Data Services230

3.8 Team Performance Assessment: Web Data Services232

3.9 Team Member Performance Assessment: Web Data Services234

3.10 Issue Log: Web Data Services236

4.0 Monitoring and Controlling Process Group: Web Data Services238

4.1 Project Performance Report: Web Data Services240

4.2 Variance Analysis: Web Data Services242

4.3 Earned Value Status: Web Data Services244

4.4 Risk Audit: Web Data Services246

4.5 Contractor Status Report: Web Data Services248

4.6 Formal Acceptance: Web Data Services250

5.0 Closing Process Group: Web Data Services252

5.1 Procurement Audit: Web Data Services254

5.2 Contract Close-Out: Web Data Services256

5.3 Project or Phase Close-Out: Web Data Services258

5.4 Lessons Learned: Web Data Services260

Index262