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Chapter 2
Personnel Security and Risk Management Concepts
Understand and Apply Risk Management Concepts

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Security is aimed at preventing loss or disclosure of data while sustaining authorized access. The possibility that something could happen to damage, destroy, or disclose data or other resources is known as risk. Understanding risk management concepts is not only important for the CISSP exam, it’s also essential to the establishment of a sufficient security stance, proper security governance, and legal proof of due care and due diligence.

Managing risk is therefore an element of sustaining a secure environment. Risk management is a detailed process of identifying factors that could damage or disclose data, evaluating those factors in light of data value and countermeasure cost, and implementing cost-effective solutions for mitigating or reducing risk. The overall process of risk management is used to develop and implement information security strategies. The goal of these strategies is to reduce risk and to support the mission of the organization.

The primary goal of risk management is to reduce risk to an acceptable level. What that level actually is depends on the organization, the value of its assets, the size of its budget, and many other factors. What is deemed acceptable risk to one organization may be an unreasonably high level of risk to another. It is impossible to design and deploy a totally risk-free environment; however, significant risk reduction is possible, often with little effort.

Risks to an IT infrastructure are not all computer based. In fact, many risks come from noncomputer sources. It is important to consider all possible risks when performing risk evaluation for an organization. Failing to properly evaluate and respond to all forms of risk will leave a company vulnerable. Keep in mind that IT security, commonly referred to as logical or technical security, can provide protection only against logical or technical attacks. To protect IT against physical attacks, physical protections must be erected.

The process by which the goals of risk management are achieved is known as risk analysis. It includes examining an environment for risks, evaluating each threat event as to its likelihood of occurring and the cost of the damage it would cause if it did occur, assessing the cost of various countermeasures for each risk, and creating a cost/benefit report for safeguards to present to upper management. In addition to these risk-focused activities, risk management requires evaluation, assessment, and the assignment of value for all assets within the organization. Without proper asset valuations, it is not possible to prioritize and compare risks with possible losses.

Risk Terminology

Risk management employs a vast terminology that must be clearly understood, especially for the CISSP exam. This section defines and discusses all the important risk-related terminology:

Asset An asset is anything within an environment that should be protected. It is anything used in a business process or task. It can be a computer file, a network service, a system resource, a process, a program, a product, an IT infrastructure, a database, a hardware device, furniture, product recipes/formulas, personnel, software, facilities, and so on. If an organization places any value on an item under its control and deems that item important enough to protect, it is labeled an asset for the purposes of risk management and analysis. The loss or disclosure of an asset could result in an overall security compromise, loss of productivity, reduction in profits, additional expenditures, discontinuation of the organization, and numerous intangible consequences.

Asset Valuation Asset valuation is a dollar value assigned to an asset based on actual cost and nonmonetary expenses. These can include costs to develop, maintain, administer, advertise, support, repair, and replace an asset; they can also include more elusive values, such as public confidence, industry support, productivity enhancement, knowledge equity, and ownership benefits. Asset valuation is discussed in detail later in this chapter.

Threats Any potential occurrence that may cause an undesirable or unwanted outcome for an organization or for a specific asset is a threat. Threats are any action or inaction that could cause damage, destruction, alteration, loss, or disclosure of assets or that could block access to or prevent maintenance of assets. Threats can be large or small and result in large or small consequences. They can be intentional or accidental. They can originate from people, organizations, hardware, networks, structures, or nature. Threat agents intentionally exploit vulnerabilities. Threat agents are usually people, but they could also be programs, hardware, or systems. Threat events are accidental and intentional exploitations of vulnerabilities. They can also be natural or manmade. Threat events include fire, earthquake, flood, system failure, human error (due to a lack of training or ignorance), and power outage.

Vulnerability The weakness in an asset or the absence or the weakness of a safeguard or countermeasure is a vulnerability.

In other words, a vulnerability is a flaw, loophole, oversight, error, limitation, frailty, or susceptibility in the IT infrastructure or any other aspect of an organization. If a vulnerability is exploited, loss or damage to assets can occur.

Exposure Exposure is being susceptible to asset loss because of a threat; there is the possibility that a vulnerability can or will be exploited by a threat agent or event. Exposure doesn’t mean that a realized threat (an event that results in loss) is actually occurring (the exposure to a realized threat is called experienced exposure). It just means that if there is a vulnerability and a threat that can exploit it, there is the possibility that a threat event, or potential exposure, can occur.

Risk Risk is the possibility or likelihood that a threat will exploit a vulnerability to cause harm to an asset. It is an assessment of probability, possibility, or chance. The more likely it is that a threat event will occur, the greater the risk. Every instance of exposure is a risk. When written as a formula, risk can be defined as follows:

risk = threat * vulnerability

Thus, reducing either the threat agent or the vulnerability directly results in a reduction in risk.

When a risk is realized, a threat agent or a threat event has taken advantage of a vulnerability and caused harm to or disclosure of one or more assets. The whole purpose of security is to prevent risks from becoming realized by removing vulnerabilities and blocking threat agents and threat events from jeopardizing assets. As a risk management tool, security is the implementation of safeguards.

Safeguards A safeguard, or countermeasure, is anything that removes or reduces a vulnerability or protects against one or more specific threats. A safeguard can be installing a software patch, making a configuration change, hiring security guards, altering the infrastructure, modifying processes, improving the security policy, training personnel more effectively, electrifying a perimeter fence, installing lights, and so on. It is any action or product that reduces risk through the elimination or lessening of a threat or a vulnerability anywhere within an organization. Safeguards are the only means by which risk is mitigated or removed. It is important to remember that a safeguard, security control, or countermeasure need not involve the purchase of a new product; reconfiguring existing elements and even removing elements from the infrastructure are also valid safeguards.

Attack An attack is the exploitation of a vulnerability by a threat agent. In other words, an attack is any intentional attempt to exploit a vulnerability of an organization’s security infrastructure to cause damage, loss, or disclosure of assets. An attack can also be viewed as any violation or failure to adhere to an organization’s security policy.

Breach A breach is the occurrence of a security mechanism being bypassed or thwarted by a threat agent. When a breach is combined with an attack, a penetration, or intrusion, can result. A penetration is the condition in which a threat agent has gained access to an organization’s infrastructure through the circumvention of security controls and is able to directly imperil assets.

The elements asset, threat, vulnerability, exposure, risk, and safeguard are related, as shown in Figure 2.4. Threats exploit vulnerabilities, which results in exposure. Exposure is risk, and risk is mitigated by safeguards. Safeguards protect assets that are endangered by threats.


Figure 2.4 The elements of risk


Identify Threats and Vulnerabilities

An essential part of risk management is identifying and examining threats. This involves creating an exhaustive list of all possible threats for the organization’s identified assets. The list should include threat agents as well as threat events. It is important to keep in mind that threats can come from anywhere. Threats to IT are not limited to IT sources. When compiling a list of threats, be sure to consider the following:

■ Viruses

■ Cascade errors (a series of escalating errors) and dependency faults (caused by relying on events or items that don’t exist)

■ Criminal activities by authorized users

■ Movement (vibrations, jarring, etc.)

■ Intentional attacks

■ Reorganization

■ Authorized user illness or epidemics

■ Malicious hackers

■ Disgruntled employees

■ User errors

■ Natural disasters (earthquakes, floods, fire, volcanoes, hurricanes, tornadoes, tsunamis, and so on)

■ Physical damage (crushing, projectiles, cable severing, and so on)

■ Misuse of data, resources, or services

■ Changes or compromises to data classification or security policies

■ Government, political, or military intrusions or restrictions

■ Processing errors, buffer overflows

■ Personnel privilege abuse

■ Temperature extremes

■ Energy anomalies (static, EM pulses, radio frequencies [RFs], power loss, power surges, and so on)

■ Loss of data

■ Information warfare

■ Bankruptcy or alteration/interruption of business activity

■ Coding/programming errors

■ Intruders (physical and logical)

■ Environmental factors (presence of gases, liquids, organisms, and so on)

■ Equipment failure

■ Physical theft

■ Social engineering

In most cases, a team rather than a single individual should perform risk assessment and analysis. Also, the team members should be from various departments within the organization. It is not usually a requirement that all team members be security professionals or even network/system administrators. The diversity of the team based on the demographics of the organization will help to exhaustively identify and address all possible threats and risks.

The Consultant Cavalry

Risk assessment is a highly involved, detailed, complex, and lengthy process. Often risk analysis cannot be properly handled by existing employees because of the size, scope, or liability of the risk; thus, many organizations bring in risk management consultants to perform this work. This provides a high level of expertise, does not bog down employees, and can be a more reliable measurement of real-world risk. But even risk management consultants do not perform risk assessment and analysis on paper only; they typically employ complex and expensive risk assessment software. This software streamlines the overall task, provides more reliable results, and produces standardized reports that are acceptable to insurance companies, boards of directors, and so on.

Risk Assessment/Analysis

Risk management/analysis is primarily an exercise for upper management. It is their responsibility to initiate and support risk analysis and assessment by defining the scope and purpose of the endeavor. The actual processes of performing risk analysis are often delegated to security professionals or an evaluation team. However, all risk assessments, results, decisions, and outcomes must be understood and approved by upper management as an element in providing prudent due care.

All IT systems have risk. There is no way to eliminate 100 percent of all risks. Instead, upper management must decide which risks are acceptable and which are not. Determining which risks are acceptable requires detailed and complex asset and risk assessments.

Once you develop a list of threats, you must individually evaluate each threat and its related risk. There are two risk assessment methodologies: quantitative and qualitative. Quantitative risk analysis assigns real dollar figures to the loss of an asset. Qualitative risk analysis assigns subjective and intangible values to the loss of an asset. Both methods are necessary for a complete risk analysis. Most environments employ a hybrid of both risk assessment methodologies in order to gain a balanced view of their security concerns.

Quantitative Risk Analysis

The quantitative method results in concrete probability percentages. That means the end result is a report that has dollar figures for levels of risk, potential loss, cost of countermeasures, and value of safeguards. This report is usually fairly easy to understand, especially for anyone with knowledge of spreadsheets and budget reports. Think of quantitative analysis as the act of assigning a quantity to risk – in other words, placing a dollar figure on each asset and threat. However, a purely quantitative analysis is not sufficient; not all elements and aspects of the analysis can be quantified because some are qualitative, subjective, or intangible.

The process of quantitative risk analysis starts with asset valuation and threat identification. Next, you estimate the potential and frequency of each risk. This information is then used to calculate various cost functions that are used to evaluate safeguards.

The six major steps or phases in quantitative risk analysis are as follows (Figure 2.5):

1. Inventory assets, and assign a value (asset value, or AV). (Asset value is detailed further in a later section of this chapter named “Asset Valuation.”)

2. Research each asset, and produce a list of all possible threats of each individual asset. For each listed threat, calculate the exposure factor (EF) and single loss expectancy (SLE).

3. Perform a threat analysis to calculate the likelihood of each threat being realized within a single year – that is, the annualized rate of occurrence (ARO).

4. Derive the overall loss potential per threat by calculating the annualized loss expectancy (ALE).

5. Research countermeasures for each threat, and then calculate the changes to ARO and ALE based on an applied countermeasure.

6. Perform a cost/benefit analysis of each countermeasure for each threat for each asset. Select the most appropriate response to each threat.

Figure 2.5 The six major elements of quantitative risk analysis


The cost functions associated with quantitative risk analysis include the exposure factor, single loss expectancy, annualized rate of occurrence, and annualized loss expectancy:

Exposure Factor The exposure factor (EF) represents the percentage of loss that an organization would experience if a specific asset were violated by a realized risk. The EF can also be called the loss potential. In most cases, a realized risk does not result in the total loss of an asset. The EF simply indicates the expected overall asset value loss because of a single realized risk. The EF is usually small for assets that are easily replaceable, such as hardware. It can be very large for assets that are irreplaceable or proprietary, such as product designs or a database of customers. The EF is expressed as a percentage.

Single Loss Expectancy The EF is needed to calculate the SLE. The single loss expectancy (SLE) is the cost associated with a single realized risk against a specific asset. It indicates the exact amount of loss an organization would experience if an asset were harmed by a specific threat occurring.

The SLE is calculated using the following formula:

SLE = asset value (AV) * exposure factor (EF)

or more simply:

SLE = AV * EF

The SLE is expressed in a dollar value. For example, if an asset is valued at $200,000 and it has an EF of 45 percent for a specific threat, then the SLE of the threat for that asset is $90,000.

Annualized Rate of Occurrence The annualized rate of occurrence (ARO) is the expected frequency with which a specific threat or risk will occur (that is, become realized) within a single year. The ARO can range from a value of 0.0 (zero), indicating that the threat or risk will never be realized, to a very large number, indicating that the threat or risk occurs often. Calculating the ARO can be complicated. It can be derived from historical records, statistical analysis, or guesswork. ARO calculation is also known as probability determination. The ARO for some threats or risks is calculated by multiplying the likelihood of a single occurrence by the number of users who could initiate the threat. For example, the ARO of an earthquake in Tulsa may be .00001, whereas the ARO of an email virus in an office in Tulsa may be 10,000,000.

Annualized Loss Expectancy The annualized loss expectancy (ALE) is the possible yearly cost of all instances of a specific realized threat against a specific asset.

The ALE is calculated using the following formula:

ALE = single loss expectancy (SLE) * annualized rate of occurrence (ARO)

Or more simply:

ALE = SLE * ARO

For example, if the SLE of an asset is $90,000 and the ARO for a specific threat (such as total power loss) is .5, then the ALE is $45,000. On the other hand, if the ARO for a specific threat (such as compromised user account) were 15, then the ALE would be $1,350,000.

The task of calculating EF, SLE, ARO, and ALE for every asset and every threat/risk is a daunting one. Fortunately, quantitative risk assessment software tools can simplify and automate much of this process. These tools produce an asset inventory with valuations and then, using predefined AROs along with some customizing options (that is, industry, geography, IT components, and so on), produce risk analysis reports. The following calculations are often involved:

Calculating Annualized Loss Expectancy with a Safeguard In addition to determining the annual cost of the safeguard, you must calculate the ALE for the asset if the safeguard is implemented. This requires a new EF and ARO specific to the safeguard. In most cases, the EF to an asset remains the same even with an applied safeguard. (Recall that the EF is the amount of loss incurred if the risk becomes realized.) In other words, if the safeguard fails, how much damage does the asset receive? Think about it this way: If you have on body armor but the body armor fails to prevent a bullet from piercing your heart, you are still experiencing the same damage that would have occurred without the body armor. Thus, if the safeguard fails, the loss on the asset is usually the same as when there is no safeguard. However, some safeguards do reduce the resultant damage even when they fail to fully stop an attack. For example, though a fire might still occur and the facility may be damaged by the fire and the water from the sprinklers, the total damage is likely to be less than having the entire building burn down.

Even if the EF remains the same, a safeguard changes the ARO. In fact, the whole point of a safeguard is to reduce the ARO. In other words, a safeguard should reduce the number of times an attack is successful in causing damage to an asset. The best of all possible safeguards would reduce the ARO to zero. Although there are some perfect safeguards, most are not. Thus, many safeguards have an applied ARO that is smaller (you hope much smaller) than the nonsafeguarded ARO, but it is not often zero. With the new ARO (and possible new EF), a new ALE with the application of a safeguard is computed.

With the pre-safeguard ALE and the post-safeguard ALE calculated, there is yet one more value needed to perform a cost/benefit analysis. This additional value is the annual cost of the safeguard.

Calculating Safeguard Costs For each specific risk, you must evaluate one or more safeguards, or countermeasures, on a cost/benefit basis. To perform this evaluation, you must first compile a list of safeguards for each threat. Then you assign each safeguard a deployment value. In fact, you must measure the deployment value or the cost of the safeguard against the value of the protected asset. The value of the protected asset therefore determines the maximum expenditures for protection mechanisms. Security should be cost effective, and thus it is not prudent to spend more (in terms of cash or resources) protecting an asset than its value to the organization. If the cost of the countermeasure is greater than the value of the asset (that is, the cost of the risk), then you should accept the risk.

Numerous factors are involved in calculating the value of a countermeasure:

■ Cost of purchase, development, and licensing

■ Cost of implementation and customization

■ Cost of annual operation, maintenance, administration, and so on

■ Cost of annual repairs and upgrades

■ Productivity improvement or loss

■ Changes to environment

■ Cost of testing and evaluation

Once you know the potential cost of a safeguard, it is then possible to evaluate the benefit of that safeguard if applied to an infrastructure. As mentioned earlier, the annual costs of safeguards should not exceed the expected annual cost of asset loss.

Calculating Safeguard Cost/Benefit One of the final computations in this process is the cost/benefit calculation to determine whether a safeguard actually improves security without costing too much. To make the determination of whether the safeguard is financially equitable, use the following formula:

ALE before safeguard – ALE after implementing the safeguard – annual cost of safeguard (ACS) = value of the safeguard to the company

If the result is negative, the safeguard is not a financially responsible choice. If the result is positive, then that value is the annual savings your organization may reap by deploying the safeguard because the rate of occurrence is not a guarantee of occurrence.

The annual savings or loss from a safeguard should not be the only consideration when evaluating safeguards. You should also consider the issues of legal responsibility and prudent due care. In some cases, it makes more sense to lose money in the deployment of a safeguard than to risk legal liability in the event of an asset disclosure or loss.

In review, to perform the cost/benefit analysis of a safeguard, you must calculate the following three elements:

■ The pre-countermeasure ALE for an asset-and-threat pairing

■ The post-countermeasure ALE for an asset-and-threat pairing

■ The ACS

With those elements, you can finally obtain a value for the cost/benefit formula for this specific safeguard against a specific risk against a specific asset:

(pre-countermeasure ALE – post-countermeasure ALE) – ACS

Or, even more simply:

(ALE1 – ALE2) – ACS

The countermeasure with the greatest resulting value from this cost/benefit formula makes the most economic sense to deploy against the specific asset-and-threat pairing.

Table 2.1 illustrates the various formulas associated with quantitative risk analysis.


Table 2.1 Quantitative risk analysis formulas

Yikes, So Much Math!

Yes, quantitative risk analysis involves a lot of math. Math questions on the exam are likely to involve basic multiplication. Most likely, you will be asked definition, application, and concept synthesis questions on the CISSP exam. This means you need to know the definition of the equations/formulas and values, what they mean, why they are important, and how they are used to benefit an organization. The concepts you must know are AV, EF, SLE, ARO, ALE, and the cost/benefit formula.

It is important to realize that with all the calculations used in the quantitative risk assessment process, the end values are used for prioritization and selection. The values themselves do not truly reflect real-world loss or costs due to security breaches. This should be obvious because of the level of guesswork, statistical analysis, and probability predictions required in the process.

Once you have calculated a cost/benefit for each safeguard for each risk that affects each asset, you must then sort these values. In most cases, the cost/benefit with the highest value is the best safeguard to implement for that specific risk against a specific asset. But as with all things in the real world, this is only one part of the decision-making process. Although very important and often the primary guiding factor, it is not the sole element of data. Other items include actual cost, security budget, compatibility with existing systems, skill/knowledge base of IT staff, and availability of product as well as political issues, partnerships, market trends, fads, marketing, contracts, and favoritism. As part of senior management or even the IT staff, it is your responsibility to either obtain or use all available data and information to make the best security decision for your organization.

Most organizations have a limited and all-too-finite budget to work with. Thus, obtaining the best security for the cost is an essential part of security management. To effectively manage the security function, you must assess the budget, the benefit and performance metrics, and the necessary resources of each security control. Only after a thorough evaluation can you determine which controls are essential and beneficial not only to security, but also to your bottom line.

Qualitative Risk Analysis

Qualitative risk analysis is more scenario based than it is calculator based. Rather than assigning exact dollar figures to possible losses, you rank threats on a scale to evaluate their risks, costs, and effects. Since a purely quantitative risk assessment is not possible, balancing the results of a quantitative analysis is essential. The method of combining quantitative and qualitative analysis into a final assessment of organizational risk is known as hybrid assessment or hybrid analysis. The process of performing qualitative risk analysis involves judgment, intuition, and experience. You can use many techniques to perform qualitative risk analysis:

■ Brainstorming

■ Delphi technique

■ Storyboarding

■ Focus groups

■ Surveys

■ Questionnaires

■ Checklists

■ One-on-one meetings

■ Interviews

Determining which mechanism to employ is based on the culture of the organization and the types of risks and assets involved. It is common for several methods to be employed simultaneously and their results compared and contrasted in the final risk analysis report to upper management.

Scenarios

The basic process for all these mechanisms involves the creation of scenarios. A scenario is a written description of a single major threat. The description focuses on how a threat would be instigated and what effects its occurrence could have on the organization, the IT infrastructure, and specific assets. Generally, the scenarios are limited to one page of text to keep them manageable. For each scenario, one or more safeguards are described that would completely or partially protect against the major threat discussed in the scenario. The analysis participants then assign to the scenario a threat level, a loss potential, and the advantages of each safeguard. These assignments can be grossly simple – such as High, Medium, and Low or a basic number scale of 1 to 10 – or they can be detailed essay responses. The responses from all participants are then compiled into a single report that is presented to upper management. For examples of reference ratings and levels, please see Table 3-6 and Table 3-7 in NIST SP 800-30:

http://csrc.nist.gov/publications/nistpubs/800-30/sp800-30.pdf

The usefulness and validity of a qualitative risk analysis improves as the number and diversity of the participants in the evaluation increases. Whenever possible, include one or more people from each level of the organizational hierarchy, from upper management to end user. It is also important to include a cross section from each major department, division, office, or branch.

Delphi Technique

The Delphi technique is probably the only mechanism on the previous list that is not immediately recognizable and understood. The Delphi technique is simply an anonymous feedback-and-response process used to enable a group to reach an anonymous consensus. Its primary purpose is to elicit honest and uninfluenced responses from all participants. The participants are usually gathered into a single meeting room. To each request for feedback, each participant writes down their response on paper anonymously. The results are compiled and presented to the group for evaluation. The process is repeated until a consensus is reached.

Both the quantitative and qualitative risk analysis mechanisms offer useful results. However, each technique involves a unique method of evaluating the same set of assets and risks. Prudent due care requires that both methods be employed. Table 2.2 describes the benefits and disadvantages of these two systems.


Table 2.2 Comparison of quantitative and qualitative risk analysis

Risk Assignment/Acceptance

The results of risk analysis are many:

■ Complete and detailed valuation of all assets

■ An exhaustive list of all threats and risks, rate of occurrence, and extent of loss if realized

■ A list of threat-specific safeguards and countermeasures that identifies their effectiveness and ALE

■ A cost/benefit analysis of each safeguard

This information is essential for management to make educated, intelligent decisions about safeguard implementation and security policy alterations.

Once the risk analysis is complete, management must address each specific risk. There are four possible responses to risk:

■ Reduce or mitigate

■ Assign or transfer

■ Accept

■ Reject or ignore

You need to know the following information about the four responses:

Risk Mitigation Reducing risk, or risk mitigation, is the implementation of safeguards and countermeasures to eliminate vulnerabilities or block threats. Picking the most cost-effective or beneficial countermeasure is part of risk management, but it is not an element of risk assessment. In fact, countermeasure selection is a post-risk-assessment or post-risk-analysis activity. Another potential variation of risk mitigation is risk avoidance. The risk is avoided by eliminating the risk cause. A simple example is removing the FTP protocol from a server to avoid FTP attacks, and a larger example is to move to an inland location to avoid the risks from hurricanes.

Risk Assignment Assigning risk or transferring risk is the placement of the cost of loss a risk represents onto another entity or organization. Purchasing insurance and outsourcing are common forms of assigning or transferring risk.

Risk Acceptance Accepting risk, or acceptance of risk, is the valuation by management of the cost/benefit analysis of possible safeguards and the determination that the cost of the countermeasure greatly outweighs the possible cost of loss due to a risk. It also means that management has agreed to accept the consequences and the loss if the risk is realized. In most cases, accepting risk requires a clearly written statement that indicates why a safeguard was not implemented, who is responsible for the decision, and who will be responsible for the loss if the risk is realized, usually in the form of a sign-off letter. An organization’s decision to accept risk is based on its risk tolerance. Risk tolerance is the ability of an organization to absorb the losses associated with realized risks. This is also known as risk tolerance or risk appetite.

Risk Rejection A final but unacceptable possible response to risk is to reject or ignore risk. Denying that a risk exists and hoping that it will never be realized are not valid or prudent due-care responses to risk.

Once countermeasures are implemented, the risk that remains is known as residual risk. Residual risk comprises threats to specific assets against which upper management chooses not to implement a safeguard. In other words, residual risk is the risk that management has chosen to accept rather than mitigate. In most cases, the presence of residual risk indicates that the cost/benefit analysis showed that the available safeguards were not cost-effective deterrents.

Total risk is the amount of risk an organization would face if no safeguards were implemented. A formula for total risk is as follows:

threats * vulnerabilities * asset value = total risk

(Note that the * here does not imply multiplication, but a combination function; this is not a true mathematical formula.) The difference between total risk and residual risk is known as the controls gap. The controls gap is the amount of risk that is reduced by implementing safeguards. A formula for residual risk is as follows:

total risk – controls gap = residual risk

As with risk management in general, handling risk is not a one-time process. Instead, security must be continually maintained and reaffirmed. In fact, repeating the risk assessment and analysis process is a mechanism to assess the completeness and effectiveness of the security program over time. Additionally, it helps locate deficiencies and areas where change has occurred. Because security changes over time, reassessing on a periodic basis is essential to maintaining reasonable security.

Countermeasure Selection and Assessment

Selecting a countermeasure within the realm of risk management relies heavily on the cost/benefit analysis results. However, you should consider several other factors when assessing the value or pertinence of a security control:

■ The cost of the countermeasure should be less than the value of the asset.

■ The cost of the countermeasure should be less than the benefit of the countermeasure.

■ The result of the applied countermeasure should make the cost of an attack greater for the perpetrator than the derived benefit from an attack.

■ The countermeasure should provide a solution to a real and identified problem. (Don’t install countermeasures just because they are available, are advertised, or sound cool.)

■ The benefit of the countermeasure should not be dependent on its secrecy. This means that “security through obscurity” is not a viable countermeasure and that any viable countermeasure can withstand public disclosure and scrutiny.

■ The benefit of the countermeasure should be testable and verifiable.

■ The countermeasure should provide consistent and uniform protection across all users, systems, protocols, and so on.

■ The countermeasure should have few or no dependencies to reduce cascade failures.

■ The countermeasure should require minimal human intervention after initial deployment and configuration.

■ The countermeasure should be tamperproof.

■ The countermeasure should have overrides accessible to privileged operators only.

■ The countermeasure should provide fail-safe and/or fail-secure options.

Keep in mind that security should be designed to support and enable business tasks and functions. Thus countermeasures and safeguards need to be evaluated in the context of a business task.

Implementation

Security controls, countermeasures, and safeguards can be implemented administratively, logically/technically, or physically. These three categories of security mechanisms should be implemented in a defense-in-depth manner in order to provide maximum benefit (Figure 2.6).


Figure 2.6 The categories of security controls in a defense-in-depth implementation


Technical

Technical or logical access involves the hardware or software mechanisms used to manage access and to provide protection for resources and systems. As the name implies, it uses technology. Examples of logical or technical access controls include authentication methods (such as usernames, passwords, smartcards, and biometrics), encryption, constrained interfaces, access control lists, protocols, firewalls, routers, intrusion detection systems (IDSs), and clipping levels.

Administrative

Administrative access controls are the policies and procedures defined by an organization’s security policy and other regulations or requirements. They are sometimes referred to as management controls. These controls focus on personnel and business practices. Examples of administrative access controls include policies, procedures, hiring practices, background checks, data classifications and labeling, security awareness and training efforts, vacation history, reports and reviews, work supervision, personnel controls, and testing.

Physical

Physical access controls are items you can physically touch. They include physical mechanisms deployed to prevent, monitor, or detect direct contact with systems or areas within a facility. Examples of physical access controls include guards, fences, motion detectors, locked doors, sealed windows, lights, cable protection, laptop locks, badges, swipe cards, guard dogs, video cameras, mantraps, and alarms.

Types of Controls

The term access control refers to a broad range of controls that perform such tasks as ensuring that only authorized users can log on and preventing unauthorized users from gaining access to resources. Controls mitigate a wide variety of information security risks.

Whenever possible, you want to prevent any type of security problem or incident. Of course, this isn’t always possible, and unwanted events occur. When they do, you want to detect the events as soon as possible. And once you detect an event, you want to correct it.

As you read the control descriptions, notice that some are listed as examples of more than one access-control type. For example, a fence (or perimeter-defining device) placed around a building can be a preventive control (physically barring someone from gaining access to a building compound) and/or a deterrent control (discouraging someone from trying to gain access).

Deterrent

A deterrent access control is deployed to discourage violation of security policies. Deterrent and preventive controls are similar, but deterrent controls often depend on individuals deciding not to take an unwanted action. In contrast, a preventive control actually blocks the action. Some examples include policies, security-awareness training, locks, fences, security badges, guards, mantraps, and security cameras.

Preventive

A preventive access control is deployed to thwart or stop unwanted or unauthorized activity from occurring. Examples of preventive access controls include fences, locks, biometrics, mantraps, lighting, alarm systems, separation of duties, job rotation, data classification, penetration testing, access-control methods, encryption, auditing, presence of security cameras or CCTV, smartcards, callback procedures, security policies, security-awareness training, antivirus software, firewalls, and intrusion prevention systems (IPSs).

Detective

A detective access control is deployed to discover or detect unwanted or unauthorized activity. Detective controls operate after the fact and can discover the activity only after it has occurred. Examples of detective access controls include security guards, motion detectors, recording and reviewing of events captured by security cameras or CCTV, job rotation, mandatory vacations, audit trails, honeypots or honeynets, IDSs, violation reports, supervision and reviews of users, and incident investigations.

Compensating

A compensation access control is deployed to provide various options to other existing controls to aid in enforcement and support of security policies. They can be any controls used in addition to, or in place of, another control. For example, an organizational policy may dictate that all PII must be encrypted. A review discovers that a preventive control is encrypting all PII data in databases, but PII transferred over the network is sent in cleartext. A compensation control can be added to protect the data in transit.

Corrective

A corrective access control modifies the environment to return systems to normal after an unwanted or unauthorized activity has occurred. It attempts to correct any problems that occurred as a result of a security incident. Corrective controls can be simple, such as terminating malicious activity or rebooting a system. They also include antivirus solutions that can remove or quarantine a virus, backup and restore plans to ensure that lost data can be restored, and active IDs that can modify the environment to stop an attack in progress. The access control is deployed to repair or restore resources, functions, and capabilities after a violation of security policies.

Recovery

Recovery controls are an extension of corrective controls but have more advanced or complex abilities. Examples of recovery access controls include backups and restores, fault-tolerant drive systems, system imaging, server clustering, antivirus software, and database or virtual machine shadowing.

Directive

A directive access control is deployed to direct, confine, or control the actions of subjects to force or encourage compliance with security policies. Examples of directive access controls include security policy requirements or criteria, posted notifications, escape route exit signs, monitoring, supervision, and procedures.

Monitoring and Measurement

Security controls should provide benefits that can be monitored and measured. If a security control’s benefits cannot be quantified, evaluated, or compared, then it does not actually provide any security. A security control may provide native or internal monitoring, or external monitoring might be required. You should take this into consideration when making initial countermeasure selections.


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CISSP (ISC)2 Certified Information Systems Security Professional Official Study Guide

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