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Counselors must identify the limits of confidentiality when retaining electronic records or using technology in the counseling process. There are authorized and unauthorized risks involved in the use of technology. Counselors must inform clients of these risks. In addition, counselors should anticipate these potential risks and take appropriate precautions to mitigate them. Appropriate encryption should be used in an effort to protect confidential information. Client identification protocols should be in place to verify clients’ identity throughout the counseling process. Ongoing verification might include alpha or numeric code words, graphics, or other nondescript identifiers (ACA, 2014).