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Intending to compare my findings with the research on U.S. minority women employed as domestics, I chose to limit my study to Chicanas, that is, women of Mexican descent born and raised in the United States. Although many women born in Mexico and living in the United States consider themselves Chicanas, my sample did not include women born outside the United States. My major concern in making this distinction was to avoid bringing into the analysis immigration issues that increase the vulnerability of the women employed as domestics. I wanted to keep conditions as constant as possible to make comparisons with the experiences Judith Rollins, Bonnie Thornton Dill, and Soraya Moore Coley report among African American women and with Evelyn Nakano Glenn’s study of Japanese American women.⁶ In order to duplicate similar residential and citizenship characteristics of these studies, I restricted my sample to Chicanas living in Denver whose families had migrated from rural areas of New Mexico and Colorado. All of the women interviewed were U.S. citizens and lived in Denver most of their adult lives.

I began the project by soliciting the cooperation of current and former domestics from my own family. I relied on domestics to provide entree into informal networks. These networks turned out to be particularly crucial in gaining access to an occupation that is so much a part of the underground economy. My mother, sister, and sister-in-law agreed to be interviewed and to provide names of relatives, friends, and neighbors. I also identified Chicana domestics in the community with the assistance of outreach workers employed by local churches and social service agencies. The snowball sampling was achieved by asking each interviewee to recommend other Chicana domestics as potential interviewees.

The women were extremely cautious about offering the names of friends and relatives. In most cases, they contacted the person first and only then gave me the name and telephone number. This actually turned out to be quite helpful. Potential interviewees had already heard about my study from someone who had been interviewed. They had a general idea of the questions I was going to ask and in some cases a little background information about who I was. However, on three occasions, I called women to ask for an interview and was confronted with resistance and shame. The women expressed embarrassment at being identified by their work—as a “housekeeper” or “cleaning lady.” I responded by sharing my research interests in the occupation and in the relationship between work and family. I also shared my previous experience as a domestic.⁷ One woman argued with me for 20 minutes about conducting research on an occupation that was low status, suggesting instead that I study Chicana lawyers or doctors, that is, “another occupation that presents our people in a more positive light.” Another woman denied ever having worked as a domestic even though several women, including her sister-in-law, had given me her name as someone currently employed as a domestic.

The stigma of domestic service was a problem during the interviews as well. From the outset, it was very important for each woman to establish herself as someone more than a private household worker. Conducting non-structured, free-flowing, and open-ended interviews allowed the women to establish multiple identities, particularly diffuse family and community roles.

The interviews were conducted in the women’s homes, usually while sitting in the living room or at the dining room table with the radio or television on in the background. Although family members peeked in, for the most part there were few interruptions other than an occasional telephone call. From time to time, the women called to their husbands in the other room to ask the name of a street where they had once lived or the year the oldest son had been born in order to figure out when they had left and returned to work. The average interview lasted two hours, but I often stayed to visit and chat long after the interview was over. They told me about their church activities and plans to remodel the house and asked me for my opinion on current Chicano politics. Some spread out blankets, tablecloths, and pillow covers to exhibit their needlework. They showed me pictures of their children and grandchildren, giving me a walking tour of living rooms and bedrooms where wedding and high school portraits hung. As each one was identified, I learned more about their lives.

I conducted 25 open-ended interviews with Chicanas living and working in the greater Denver metropolitan area. The most visible Chicano communities in Denver are in the low-income neighborhood located in the downtown area or in one of two working-class neighborhoods in the northern and western areas of the city. I interviewed women from each of these communities. I asked them to discuss their overall work histories, with particular emphasis on their experiences as domestics. I probed for detailed information on domestic work, including strategies for finding employers, definitions of appropriate and inappropriate tasks, the negotiation of working conditions, ways of doing housework efficiently, and the pros and cons of domestic service. The accounts included descriptions of the domestics’ relationships with white middle-class mistresses and revealed Chicanas’ attitudes toward their employers’ lifestyles.

All of the interviewees’ families of orientation were from northern New Mexico or southern Colorado, where many of them had lived and worked on small farms. Some of the women had arrived in Denver as children with their parents, others as young brides, and still others as single women to join siblings and cousins in Denver’s barrios. Several women recalled annual migrations to northern Colorado to pick sugar beets, prior to their permanent relocation to Denver. In some cases, the women’s entire families of orientation had migrated to Denver; in others, parents and siblings had either remained behind or migrated to other cities. Many older women had migrated with their husbands after World War II, and several younger women interviewed had arrived at the same time, as children. Women who had migrated as single adults typically had done so in the last 10 or 15 years. Now they were married and permanently living in Denver….