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What must you do in this situation where an accurate/thorough history cannot be gained quickly from the patient’s partner due to her emotive state? Discuss/write down what options you have.

Consider the utilisation of others on scene – the patient’s son may be of benefit and could possibly be a source of information. Other family members or neighbours who are present may assist with information and/or reassurance to the patient’s wife.

Look for other information on scene such as medications, doctor’s letters, medical aids or medical bracelets. You notice leftover boxes of dialysis solution in the hallway as you walk in – what does this tell you?