Читать книгу Pet-Specific Care for the Veterinary Team - Группа авторов - Страница 152

Discussing cost of care with clients is not a lesson taught in most veterinary schools, and many veterinarians prefer to avoid the subject, leaving their support staff to deal with upset clients. Owning a pet and providing appropriate veterinary care for that pet's lifetime costs more than most pet owners realize, and veterinarians need to be prepared to discuss costs at the time they make their recommendations.

Transparent and upfront cost discussions with clients based on appropriate healthcare recommendations will lead to improved relationships, happier and more trusting clients, happier team members, and better outcomes for pets.