Governance of Digitalization

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Группа авторов. Governance of Digitalization

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[1]Michael Hilb

Governance of Digitalization

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[17]Interactions: Digitalization can bring great value in facilitating interactions between different economic players. Digital interaction channels may not only offer a cheaper method of communications, but also a richer avenue of engagement and experience. With the Internet of Things and wearable technology on the horizon, the notion of interaction will gain a whole new meaning.

Insights: A second rationale for defining a digital strategy is to gain data insights by becoming capable of collecting considerable data and of automating data analytics. As data has become the equivalent of oil (of the industrial age) in the digital age—highly valuable for understanding and steering consumer behavior as well as managing industrial activities—generating data insights is a common objective for many companies embarking on a digital journey (Rogers, 2016). Data are also at the core of more recent organizational models such as holacracy, which envisions organization as a self-managing organism.

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