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If the animal owner is home and willing to speak with you, it is time to employ your interview skills (see Chapter 5) along with your knowledge about the fundamentals of animal care (see Chapters 2 and 3) to determine the following:

 Who is responsible for the care of the animal?

 How long have they had the animal?

 How long has the animal been in that condition (thin, injured, improperly housed, etc.)?

 Ask the owner to describe their procedure for feeding, cleaning, and medicating the animal.

 What other animals does this person own or care for? Do others co‐own or assist with care?

 What, if anything, has the owner attempted to remedy the situation?

 Who is their veterinarian? When did this animal last see a veterinarian and what was the reason for the visit?

 Is the animal in immediate danger or at risk of death?

Ideally the responsible party will prove cooperative, in which case you should attempt to view the following:

 The animal(s)

 The animal's living environment

 Available food and water

 Any medication or vet records associated with the animal.

In nonexigent cases, in which you have a degree of confidence the owner can and will work to remedy the situation for the animal(s), you may choose to educate the owner and make recommendations for correction. We will discuss this process in Chapter 8.