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Preface

Healthcare institutions will evolve towards becoming more innovative institutions by pursuing defined paths that consider risk factors and the collective and individual context of patients. They will take advantage of information technologies, scientific methods and mass data to prevent, anticipate, monitor and follow developments in public health, in order to intervene at the right time with the right tools. They will focus on people, be it the patient, the citizen or the caregivers by providing a high-performance health environment that meets safety, quality and productivity requirements.

The theme of this book centers around the engineering and management of healthcare and healthcare institutions, with the aim of making them agile and integrated into their environments. The book thus deals with the “hospital” system and the path to good health: issues, prevention approaches, data/IT, organizational innovations and recent technological solutions. It also opens up new opportunities for improving hospital systems with advances in artificial intelligence, information systems and service robotics.

The current context of the Covid-19 pandemic that we have been experiencing since early 2020 has only confirmed this need for openness, modernization and innovation in our healthcare systems. This crisis has shown us that we are vulnerable, that everyone is affected by these public health issues and that these can only be resolved through a collective and global effort. So, one wonders, what is the role of the hospital? Does it wait for a request for care? It is clear that the hospital cannot take care of everything and yet it should pay attention to everything. Our motivation for this book is to present scientific work that will allow our hospitals to evolve into innovative hospitals, open to their environment and efficient where health is concerned, not only to deliver care but also allowing citizens to prevent diseases and put their health at the heart of their priorities.

This book is presented in three different parts, each composed of five chapters that have been written by health professionals, researchers in science and technology, as well as in the human and social sciences from different Frenchspeaking countries. The first part presents the various works that have been addressed optimization and simulation in healthcare systems. This research shows the potential and the opportunities offered by these techniques to support institutions in their management and organization of care methods. The second part focuses on digital and electronic technologies with an emphasis on artificial intelligence methods, allowing for the intelligent use of data or even robotization in the integration of technologies our healthcare offers, the working conditions of our caregivers or the assistance being afforded to fragile and vulnerable people. These first two parts highlight opportunities for innovative organizations and better management, as well as the threats related to changes in the daily life and practices of our institutions. The third part of the book therefore responds to the problems of change management and the impacts on our practices, our organizations and our management methods.

Sondès Chaabane

October 2021