Читать книгу Renting Your Recreational Property for Profit - Heather Bayer - Страница 9
Emergency calls
ОглавлениеYou are woken by the phone at 6 a.m. — you’ve only been home since three! The cottage toilet is blocked and overflowing and they can’t find a plunger. What next? You need to call out a local plumber but it’s a holiday weekend, so you spend the rest of the morning on the phone looking for someone willing to take an emergency call-out without charging the earth. Having tracked down a plumber, you call the cottage to let the guests know he’s on his way, only to be told that most of the family has gone to the local emergency room as one of the children slipped on the broken deck step and may have broken an ankle. You had meant to mention the step last night — it will be fixed on Monday — but in the confusion over their late arrival you forgot to warn them. Your guests are very unhappy and suggest they might pursue an insurance claim against you for not making it clear the step was dangerous. Now, your anxiety levels are really rising!