Читать книгу Accountability: Taking Ownership of Your Responsibility - Henry Browning - Страница 7

EXECUTIVE BRIEF

More and more organizations are putting in a lot of effort to measure engagement and foster empowerment in order to develop a culture of accountability—taking ownership of projects, processes, and problems that cut across lines of position and formal responsibility. Whereas responsibility is generally delegated by the boss, the organization, or by virtue of position, accountability is having a sense of ownership for the task and the willingness to face the consequences that come with success or failure. The challenge with accountability is that it is intrinsic: it depends entirely on the individual’s—or, in some cases, the team’s—choice to act with greater accountability. There are three levels of commitment that organizations seek from their employees: engagement, empowerment, and, ultimately, accountability. Through this guidebook you will learn how your organization and its leaders can create a culture that fosters accountability by focusing on five areas: support, freedom, information, resources, and goal and role clarity. You will also be able to evaluate individual leaders in your organization in terms of how well they exhibit accountable behaviors and traits. Finally, you will see how to turn around the factor that is the biggest obstacle to accountability—fear in the workplace—and turn it into trust.