Читать книгу Armenia Water Supply and Sanitation - In-Ho Keum - Страница 4

Armenia is a country that has taken bold actions to bolster water and sanitation service delivery. One of these actions was outsourcing the management functions to an international operator with a track record and experience in the sector. This measure was accompanied by long-term finance from the Asian Development Bank. Such finance will be used to invest in infrastructure, training, and reforms. This mix of professional management, finance, and reforms has delivered tangible results: coverage is up, quality has improved, and service delivery is more efficient. The work is commendable and the most appropriate way to serve customers. This report shares these experiences. We think they are relevant and meaningful to others in the region.

Juan Miranda Director General Central and West Asia Department