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I would like to thank the staff and students of the following institutions who sent replies to the questionnaires ‘Moaning and Groaning in the Foreign Language Staffroom’ 1 and 2, and ‘The Old Lags’ Project’:

Bell School, Cambridge; Bell School, Norwich; Bell School, Saffron Walden; Bourneville College; Bradford and Ilkley College; Brighton Polytechnic; Cambridgeshire College of Arts and Technology; Centre for Applied Language Studies, Reading; Christchurch College, Canterbury; Eurocentre, Bournemouth; Eurocentre, Forest Hill; Filton Technical College; Greenhill College; Hammersmith and West London College; Kilburn Polytechnic; Kingsway College; The Language Centre of Ireland; Millbank College; Pilgrims, Canterbury; Redbridge Technical College; Tresham College.

Particular thanks are due to: Rod Bolitho, Larry Cole, Charlie Hadfield, Maggy McNorton, Jenny Pearson, Gill Porter-Ladousse, Adrienne Short, Tessa Woodward, and all the staff of the Language Centre, South Devon College of Arts and Technology for stimulating discussions and revealing insights into group problems.

Above all, my thanks go to Angi Malderez, with whom this project began, and who has contributed more than I can possibly acknowledge to my understanding of groups and how they work.

The Publishers and I wish to thank the following for permission to reproduce copyright material. There are instances where we have been unable to trace or contact copyright holders before our printing deadline. We apologize for this apparent negligence, and if notified will be pleased to rectify any errors or omissions at the earliest opportunity.

‘A Boy’s Head’ (p 58) from Miroslav Holub: Selected Poems translated by Ian Milner and George Theiner (Penguin Books, 1967), copyright © Miroslav Holub, 1967, Translation copyright © Penguin Books, 1967. First four lines from ‘People’ (p 85) from Yevtushenko: Selected Poems translated by Robin Milner-Gulland and Peter Levi, SJ (Penguin Books, 1962), copyright © Robin Milner-Gulland and Peter Levi, 1962. ‘The Door’ and Tonight at Noon’ by Adrian Henri, published by André Deutsch. ‘The Twelve Days of Christmas’ from The Oxford Christmas Carol Book © Oxford University Press, 1988. Melody for ‘Five gold rings’ added by Frederick Austin, and reproduced by permission of Novello & Co. Ltd. Zodiac chart adapted from Project Video 3 published by Oxford University Press.