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Internal Memo: Courage Bay Hospital E.R.

From: Dr. Guy Giroux

To: E.R. personnel

After reviewing patient reports from Thursday night, I would like to commend all of you for your hard work and professional expertise during what’s now being billed as the Storm of the Century. Although I was unable to be here because of the storm, I have received nothing but praise and gratitude from the fire and police departments, as well as civilians, on the performance of Courage Bay Hospital’s emergency room staff.

As many of you know by now, one of the patients admitted was my stepdaughter. Heather was given excellent care by the admitting staff, and I know that all of you who dealt with her, especially Dr. Rachel Browne, worked tirelessly on her behalf.

I also want to thank you for the concern you’ve shown me during this time. Because of the extra work due to the storm, as well as my personal situation, schedules will be less flexible and some of you will be asked to cover extra shifts. I appreciate your willingness to do this, and suggest that anyone who finds the commitment onerous should address their concerns directly to me.

As I have always known, our E.R. staff is one of the best in the country.