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CONTENTS

The Good Authority Manifesto

Preface: Jon Versus the Volcano

Introduction: Good Authority

PART I

Chapter 1: Why Should I Care?

Chapter 2: Borrowed Authority

Chapter 3: The Employee Engagement Fallacy

Chapter 4: From Strength to Growth

Chapter 5: Sweat the Small Stuff

PART II

Chapter 6: A New Agreement

Chapter 7: The Art of Cultural Listening

Chapter 8: Accountability, a Love Story

Chapter 9: Micromanagement Reimagined

Chapter 10: The Perfect Conversation

PART III

Chapter 11: More Yoda, Less Superman

Chapter 12: Fixer, Fighter, or Friend?

Chapter 13: The Five Employee Archetypes

Chapter 14: Pull The Thread

A Final Thought