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Authority

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Our cultural thinking on leadership has been entangled in wars and battles and heavily influenced by military history. Say ‘leader’ and for many people a picture pops up of troops being led into battle (even though in most cases, the general in charge was at the back directing operations). This military metaphor still colours our view of business leadership and powers the ‘command and control’ management paradigm. It strikes deep. The world of sales is packed to the hilt with military metaphors. Managers talk of ‘leading the troops into battle’, ‘fighting the price war’ and ‘a cut-throat market’, as if the primitive urge to deal with the competition by bombing their boardroom and interning their sales people still appeals. No wonder sales people tend to suffer from battle fatigue known as ‘burn out’. Any metaphor becomes destructive when taken too far and this one has had its day. ‘Customer partnerships’ should be what we hear now.


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Leading With NLP: Essential Leadership Skills for Influencing and Managing People

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