Читать книгу Hiring an Estate Liquidator That's Right For You - Julie Hall - Страница 5

Finding the best possible estate liquidator for you and your particular situation will bring you closure and peace of mind; he or she will ease a huge burden and allow you to move forward with your life. No words are enough to describe the genuine worth of an outstanding liquidator and what they can do for you.

Your initial search has turned up a list of names and companies of estate liquidators. How do you research them and refine your list?

•Check all references. Were these references satisfied? Do they recommend this liquidator reluctantly or enthusiastically? How do they describe the experience, the integrity and compassion of the liquidator, and the services?

•Check all memberships. Do the organizations list this individual in their membership database? Are they a member in good standing?

•Check their online presence. Do they have a solid website that provides beneficial information? Does it appear to be maintained and current?

•Check online reviews about them. Be cautious, because sometimes a negative review can be unjustified, or a client lashes out because items sold for less than they expected. The review or complaint may also be justified. There are many reasons why people leave complaints, from the miniscule to the monumental.

You should look for unresolved complaints. The liquidation company should always respond to online reviews, since there are two sides to every story. If you see multiple complaints about the same company, that should be considered a red flag that requires further investigation.

•Check the Better Business Bureau (BBB). Are they members? Are there any unresolved complaints against them? If a company doesn’t call back/no response, doesn’t resolve complaints, makes no attempt to resolve problems, or claims to be something they are not, that is a red flag.

•Check for continuing education, certifications, training, etc. which demonstrates their dedication to the profession.

IMPORTANT TIP:

Are the estate sale companies you have found well-known and respected in the community for their work? If you hear the same estate sale company name mentioned repeatedly, by different sources, chances are they have a very good reputation.