Читать книгу Physician Leadership - Karen J. Nichols - Страница 2
ОглавлениеTable of Contents
1 Cover
5 Foreword
6 Introduction: Best Practice in Medicine and Leadership Are Not Always the Same Chapter Overview Resources
7 Chapter ONE: Know Yourself ! Why Does That Matter? Takeaways for the Wise Physician Leader Questions Appendix: Reflection Exercise Resources
8 Chapter TWO: Communication Principles of Communication Appreciative Inquiry Takeaways for the Wise Physician Leader Scenarios Questions Resources
9 Chapter THREE: Techniques of Communication Three Techniques of Communication Words and Word Pairs: What to Use, What to Avoid Takeaways for the Wise Physician Leader Scenarios and Questions Resources
10 Chapter FOUR: Perspective Myths and Biases, Heuristics, and Assumptions/Fallacies Culture and Perspective Back to My Patient Takeaways for the Wise Physician Leader Scenarios and Questions Resources
11 Chapter FIVE: Decision‐Making That Works Decision‐Making Steps Process and Content Decision‐Making Process Structure How I Used This Analysis Approach to Make a Major Life Decision Decision Analysis Matrix Burn Rate The Problem You Dread – Or, Never Let a Crisis Go to Waste The Crisis Approaches! Takeaways for the Wise Physician Leader Scenarios and Questions Resources
12 Chapter SIX: Decision‐Making That Doesn't Work, and Why Unintended Consequences Takeaways for the Wise Physician Leader Scenarios and Questions Resources
13 Chapter SEVEN: Character andEthics Right vs. Right The Platinum Rule: Expressing Integrity The Importance of Loving What You Do Takeaways for the Wise Physician Leader Scenarios and Questions Resources
14 Chapter EIGHT: Relationships and Team Building Approach to Building Relationships Emotional Intelligence Team‐Building Approach Emotional Proprioception Special Relationships You Need to Cultivate Takeaways for the Wise Physician Leader Scenarios and Questions Resources
15 Chapter NINE: Principles of Negotiations Amygdala Hijack Negotiation Steps BATNA Takeaways for the Wise Physician Leader Scenarios and Questions Resources
16 Chapter TEN: Conflict Management Twenty Techniques for Managing Conflict Difficult People and Difficult Conversations Rules: Yours or Mine? Takeaways for the Wise Physician Leader Scenarios and Questions Resources
17 Chapter ELEVEN: Persuasion Principles of Persuasion Techniques of Persuasion Compassion Attitude Consider How You Are Presenting Your Perspective Takeaways for the Wise Physician Leader Scenarios and Questions Resources
18 Chapter TWELVE: Managing Change When You Are the One Who Wants to Implement the Change Eight Steps to Making Change Happen Presentism When You Are Dealing with Changes That Are Occurring Around You Takeaways for the Wise Physician Leader Scenarios and Questions Resources
19 Chapter THIRTEEN: Meeting Dynamics How to Dress for Meetings Before the Meeting Where to Sit When Should You Speak? What Do You Need to Say? How to Speak Speak Slowly Gestures and Stance Addressing People in Meetings Wrapping Up the Meeting The Meeting Is Over Takeaways for the Wise Physician Leader Scenarios and Questions Resources
20 Chapter FOURTEEN: The Physician Leader as the Whole Person: Facing Discrimination What Is Happening? Why Is It Happening? What Can We Do About It? Takeaways for the Wise Physician Leader Scenarios and Questions References:
21 Chapter FIFTEEN: The Big Picture in Summary General Resources
24 Index
List of Illustrations
1 Chapter 5Figure 5.1 Process Structure.Figure 5.2 Decision Analysis Matrix – Step One.Figure 5.3 Decision Analysis Matrix – Step Two.Figure 5.4 Decision Analysis Matrix – Step Three.Figure 5.5 Decision Analysis Matrix – Step Four.
Pages
1 i
2 ii
3 iii
4 iv
5 v
6 vi
7 vii
8 xi
9 xii
10 xiii
11 xv
12 xix
13 xx
14 1
15 2
16 3
17 4
18 5
19 6
20 7
21 8
22 9
23 10
24 11
25 12
26 13
27 14
28 15
29 16
30 17
31 18
32 19
33 20
34 21
35 22
36 23
37 24
38 25
39 26
40 27
41 28
42 29
43 30
44 31
45 32
46 33
47 34
48 35
49 36
50 37
51 38
52 39
53 41
54 42
55 43
56 44
57 45
58 46
59 47
60 48
61 49
62 50
63 51
64 53
65 54
66 55
67 56
68 57
69 58
70 59
71 60
72 61
73 62
74 63
75 64
76 65
77 66
78 67
79 68
80 69
81 70
82 71
83 72
84 73
85 74
86 75
87 76
88 77
89 78
90 79
91 80
92 81
93 82
94 83
95 84
96 85
97 87
98 88
99 89
100 90
101 91
102 92
103 93
104 94
105 95
106 96
107 97
108 98
109 99
110 100
111 101
112 103
113 104
114 105
115 106
116 107
117 108
118 109
119 110
120 111
121 112
122 113
123 114
124 115
125 117
126 118
127 119
128 120
129 121
130 122
131 123
132 124
133 125
134 126
135 127
136 128
137 129
138 130
139 131
140 132
141 133
142 134
143 135
144 136
145 137
146 138
147 139
148 140
149 141
150 142
151 143
152 144
153 145
154 146
155 147
156 149
157 150
158 151
159 152
160 153
161 154
162 155
163 156
164 157
165 158
166 159
167 160
168 161
169 162
170 163
171 165
172 166
173 167
174 168
175 169
176 170
177 171
178 172
179 173
180 174
181 175
182 176
183 177
184 178
185 179
186 180
187 181
188 182
189 183
190 184
191 185
192 186
193 187
194 188
195 189
196 190
197 191
198 192
199 193
200 194
201 195
202 197
203 198
204 199
205 200
206 201
207 202
208 203
209 204
210 205
211 206
212 207
213 209
214 210
215 211
216 212
217 213
218 215
219 216
220 217
221 218
222 219
223 220
224 221
225 222
226 223
227 224
228 225
229 226
230 227
231 228
232 229
233 230
234 231
235 232
236 233
237 234
238 235
239 236
