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Contents

Foreword

Preface

Acknowledgements

Introduction: Who took the human out of Human Resources?

Section one Shaping the future of Human Resources

Chapter 1 What really does motivate people?

Chapter 2 Creating impact through evidence-based practice and innovation

Chapter 3 Can we really ‘manage’ cultural change?

Section two Creating a people-focused culture

Chapter 4 Can Organisation Development put the human back into Human Resources?

Chapter 5 Systems thinking as an OD model, tool and mindset

Chapter 6 Leading our organisations with compassion

Section three Leading an HR service with heart

Chapter 7 Rebranding the HR team

Chapter 8 Putting ‘the human’ back into your individual HR practice

Chapter 9 Treating people like people through our processes and ways of working

Section four Over to you

Chapter 10 A call to action for HR professionals

Chapter 11 Summary

Further reading/Helpful websites