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Books have been written on mastering the interview process and making a good impression. The important points are summarized in the tips below.

Show up with time to spare. Being late can ruin your chances. Give yourself plenty of time in case you run into traffic or get lost.

Dress appropriately. It never hurts to be overdressed, but dressing too casually will work against you. Wear a business suit.

Don’t tell stupid jokes. It’s easy to offend someone when you aren’t familiar with that person’s sense of humor, and it makes you sound nervous.

Be polite to the receptionist. You may not realize it, but he or she is the first person interviewing you. In fact, be polite to everyone you meet.

State your credentials and experience simply. Elaborate on, don’t just repeat, what is in your résumé. Use this information to lead into what you could do for the company and why you would be a good fit.

Explain how your education and dog experience relate to the company and the job.

Be prepared to answer certain questions. Many interviewees will ask how you dealt with a challenging work situation, what you consider your biggest failure, or what your greatest regret is. Make your answers real.

Be sure to answer all questions thoroughly. Answer without talking too much or too little. Be “direct and honest,” says Jackie Brown, editor of Dog World magazine.

Read up on the company and the industry beforehand. “Establish that you did some research about the company and its needs,” says Peter Kraatz, who often makes hiring decisions at EMC Corporation and frequently lectures to college students on interview techniques. “All good hiring managers want to see if people can put forward concrete ideas for getting things done, working on a problem, or making more money.” And ask concrete questions about the position. It shows you are thinking about the realities of the job, Brown says.

Never bad-mouth your current employer, and never claim to be a victim. If asked why you left your previous job, talk about your desire for new opportunities and challenges and your interest in the company you are interviewing with.

GETTING THE JOB RESOURCES

 AnimaJobHunter.com, www.animaljobhunter.com

 The Elements of Résumé Style: Essential Rules and Eye-Opening Advice for Writing Résumés and Cover Letters That Work, by Scott Bennett. AMACOM, 2005.

 Guerrilla Marketing for Job Hunters 2.0, by Jay Conrad Levinson and David E. Perry. Wiley, 2009.

 301 Smart Answers To Tough Interview Questions, by Vicky Oliver. Sourcebooks Inc., 2005.

 Riley Guide, http://rileyguide.com

 Interview-preparation tips and company information, www.glassdoor.com

 Salary negotiation aid, www.payscale.com