Читать книгу Effective manager: 15 key boards on track to their own success. Practical guidance - - Страница 4

For a manager in an organization to be effective, it is not enough to simply select an effective candidate. You, as a head, must create all the conditions that ensure effectiveness, focusing on prescribing certain rules and measures, compliance with which will achieve minimum performance indicators. Management of managers is based on a whole system of factors, starting from the chosen methods, principles, and style of leadership, the management system itself (which we will talk about in more detail below), and ending with a set of rules, regulations, and prohibitions that will set the manager a certain framework of activity. Of course, limitless possibilities and creativity are good, but how long can your company survive without performing the simplest operations? Our answer is probably not long.

In connection with the understanding of the particular importance of the issue at hand, let’s formulate some of the most important tips-basics, the observance of which will make it possible to create a system of effective management of managers in the company:

– Build your own system of interaction, sticking to the format that is most convenient for you, which will lead to a positive result. Years of practice have shown that effective management requires:

– providing clear, correct, concise, and unambiguous instructions, excluding fantasies and guesswork;

– establishing direct contact on the principle of “speak directly” and pointing out mistakes, criticizing, and giving advice;

– introducing conventions into the chain of command and trivial, generally applicable rules, which at the same time will not be a burden on employees;

– motivating employees and encouraging them to work prospectively, setting additional goals, and incorporating incentives;

– providing direct assistance, except for the transfer of labor functions from one person to another.

– Establish a set of rules: work regulations, prohibitions, general conditions, and rules of interaction, which will be consistent with the general principles and policies of the company. Define the general rules of work in the company, paying special attention to the basics of teamwork: the need for mutual understanding and human relations, avoiding conflicts, disputes, and violations. Describe the general working conditions for all managers and employees: rules for everyone, show the importance of following the rules, give the right to point out mistakes to others and build respect for each other in the team [11]. Clarify inhibitions in work: manifestations of bad moods/negativity, conflicts, emotions, peculiarities of speech, place of politics, religion, or worldview, eliminate the words “do not know”, “cannot do”, “do not remember”, “forgot”, “not my job”, “I do not get for it” and other similar, eradicate cheating and competition. The main reference point is stability, cohesion, strength and personal responsibility, and autonomy, partly limited to the area of responsibility.

– Show the result of the work and tell the manager in what ways and methods he should achieve it. The employee must understand what the ultimate goal of his activity is and how he can track the fulfillment of his task. For example, a sales manager may have the following objectives: direct sales, customer interaction, discounting, and negotiating other terms. The manager must clearly understand where his job functions end and how he must properly demonstrate his results. The best assistance in this matter is the creation of a training manual instruction for employees, which will reflect the order of actions and the only correct approaches to their performance.

– Create the prospect of promotion, awards, training, or other opportunities. For example, conduct regular training sessions with employees, involving them in the process of creating additional motivation. In general, a focus on motivation is the main reference point in setting an employee up for effective performance; therefore, it is important to create all the conditions that motivate the employee.

The career path can be visualized like this: pic. 3.

Pic. 3. The career structure in the company.

However, even if you create all the necessary conditions for effective management, including adhering to the principles described above, no one can guarantee you the success of the management team. Success is largely determined situationally, and compliance with these rules is only one of the few factors that determine the formation of this particular situation and not any other.