Reframing Academic Leadership

Reframing Academic Leadership
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An essential, no-nonsense resource for academic leaders on effective leadership in higher education In Reframing Academic Leadership , leadership experts Lee Bolman and Joan Gallos provide an essential resource for academic leaders. Adapting Bolman and Deal’s Four Frames model, they focus on the effective leadership in higher education. Colleges and universities are special, and it takes special skills to lead and manage them well. This book is a provocative and pragmatic guide for deans, directors, provosts, and others involved in the important work of building higher education institutions and communities. This edition contains substantial revisions and new material, including new cases and examples. You will gain a thorough understanding of how higher education leadership has changed in light of recent issues like the #MeToo movement, student debt, governing board dynamics, and the adjunctification of the professoriate. You’ll learn how to craft the campus environment you envision, moving forward with practical tools and advice based on a solid conceptual framework. Learn to create a dynamic institution where the whole is greater than the sum of its parts Foster creativity and commitment campus-wide, forging alliances and partnerships in service of the mission Building shared vision and campus cultures that unite, inspire, and serving the larger goals of the academy and society Discover concrete ideas for tackling difficult issues, managing conflict, and rising to the next level of leadership excellence Throughout this book, the authors integrate a powerful conceptual framework with rich and compelling real-world cases to support you in your search for the best in yourself and your institution. Reframing Academic Leadership is the resource for anyone seeking to understand, develop, and manage colleges and universities.

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Lee G. Bolman. Reframing Academic Leadership

Table of Contents

List of Tables

List of Illustrations

Guide

Pages

Reframing Academic Leadership. SECOND EDITION

Preface

Outline of the Book

Acknowledgments

About the Authors

Part I Leadership Epistemology: When You Understand, You Know What to Do

1 A Tale of Two Presidents: Opportunities and Challenges in Academic Leadership

Opportunities and Challenges

Purpose of the Book

Successful academic leaders …

Note

2 Sensemaking and the Power of Reframing

Learning for Effective Action

To build your reframing skills …

Embrace the Life of a Reflective Practitioner

Be Aggressive in Seeking Growth Opportunities

Actively and Regularly Solicit Input from Others

Anticipate and Practice the Future: Data Gathering and Scenario Building

Step Outside Your Comfort Zone and Break Frame

Summary

3 Knowing What You're Doing: Learning, Authenticity, and Theories for Action

Skilled Incompetence: Understanding Theories for Action

Model I Assumptions

Model II Assumptions

Learning and Effective Action: Habits of Learning for Daily Practice

Four Habits of Learning for Leadership Effectiveness

Be Proactive and Persistent in Seeking Feedback from Others

Ask and You Shall Receive

Stay Appreciative

Test Assumptions and Attributions

Work on Balancing Advocacy and Inquiry

Learn about Your Theories‐in‐Use

Summary

Note

Part II Reframing Leadership Challenges

4 Building Clarity and Capacity: Leader as Analyst and Architect

Structural Options

Leaders who embrace a structural view …

Structuring Your Work

Structuring Your Organization

Getting Structure Right

Pulling Things Together

Structuring the Change Process

Institutional Norms

The Three P's of Change: Patience, Persistence, and Process

Summary

Notes

5 Respecting and Managing Divergent Agendas: Leader as Compassionate Politician

A Political View of Leadership in Higher Education

Revisiting the Three P's of Change

Political Skills for Academic Leadership

Leaders who embrace a political view …

Setting Agendas

Mapping the Political Terrain

Networking and Building Coalitions

Bargaining and Negotiating

Summary

Notes

6 Fostering a Caring and Productive Campus: Leader as Servant, Catalyst, and Coach

Human Resource Leadership

Leaders who embrace a human resource view build liberating campus environments through …

Open Communication and Transparency

Empowerment

Effective Teamwork

Support, Coaching, and Care

Hiring the Right People

Summary

7 Keeping the Faith and Celebrating the Mission: Leader as Prophet and Artist

A Symbolic View of Leadership in Higher Education

Culture as Holding Environment

How Symbolic Leaders Work

Symbolic leaders construct meaning and foster hope and faith when they …

Build on the Past for an Exciting, New Vision of the Future

Lead by Example

Construct a Heroic Narrative and Tell It Often and Widely

Leverage the Power in Ritual and Ceremony

Risks and Rewards of the Prophetic Leader

Summary

Part III Leadership Pragmatics New Ideas for Old Challenges

8 Leading from the Middle

Understanding Administrative Life in the Middle

An Academic Leader's Internal World

Seeing System Dynamics

The Academic Leader's External World

Strategies for Effective Action

Successful academic leaders in the middle …

Listen, Understand, and Respect Differences

Look for Mutual Gains

Stay Alert to System Dynamics and Take a New Leadership Stand

Summary

9 Managing Your Boss

Why Leading Up Is Important

Goals for the Relationship

Leaders forge productive working relationships with their boss when they …

Know Thyself

Understand the Boss

Give the Boss Solutions, Not Problems

Use the Boss's Time Wisely

Avoid Surprises

Keep Promises, Deliver on Commitments

Speak Up When Necessary

Tough Cases: Narcissists and Gaslighters

Summary

10 Managing Conflict

Making Conflict Productive

Orchestrating Conflict 1: Cooling the Flame

Distinguish Between Technical and Adaptive Problems

Give the Work Back to the People

Don't Personalize Criticism

Orchestrating Conflict 2: Turning Up the Heat

Fix It Now or Fix It Later: Self‐Protection versus Learning

Academic leaders manage conflict best when they …

Summary

Note

11 Leading Difficult People

The SURE Rules of Engagement

1. Stop, Look, and Learn

2. Unhook

3. Revise the Script

4. Engage Your Difficult Person – Evolve or Exit

Two Classic Archetypes: Bullies and Backstabbers

Bullies

Backstabbers

Summary

Notes

Part IV Leadership in a Changing World

12 Coping with a World in Motion: Students and Faculty

Students: Numbers and Needs

The Value of Higher Education and the Challenge of Access

Demographics and Student Enrollment

Students of Color Increase; Diversity Really Matters

The Generational Challenge: Students on a Tightrope

Faculty: A Ticking Bomb?

Summary

Notes

13 Coping with a World in Motion: Money and Technology

Money: The Perpetual Conundrum

Technology

Summary

14 Leadership, Strategy, and Governance: Institutional Survival

A Cautionary Tale: The Death of Mount Ida College

Strategy

Governance, Leadership, and the Role of the Board

Servant Leadership

Summary

Part V Sustaining Higher Education Leaders Courage, Hope, and Values

15 Sustaining Integrity: Ethics and Leadership

Developing a Personal Code of Ethics

Developing a Culture of Truth and an Institutional Code of Ethics

Summary

Notes

16 Sustaining Health and Vitality

Five Steps to Healthy Academic Leadership – and Healthy Academic Leaders

Healthy leaders care for self and build vitality by attending to …

Boundaries

Biology

Balance

Beauty

Bounce

Summary

17 Feeding the Soul

Leaders bring a deep sense of commitment and contribution to their work when they …

The Developmental Journey

Inner Growth Matters

A Sense of Calling

The Journey Is the Challenge

Leading with Soul

The Courage to Learn: What Got You Here Won't Get You There

Summary

18 Epilogue: The Sacred Nature of Academic Leadership

References

Index

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Joan V. Gallos

Lee G. Bolman

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We dedicate this book to our family. Our two sons, Brad and Chris, are talented young men who enrich our lives. We love them, and we're so deeply proud of them both. Chris is a serial entrepreneur currently building Brightest (https://www.brightest.io), a software and internet organization that aims to help nonprofit and other purpose‐led groups and organizations bring people together around their missions. His projects always wed technology and soul; and his love of learning, passion for social change, and artistry at work and in his music impress us. We await a new album of his music to drop soon. Brad deserves a special nod as the last in the roost. He was still at home through the daily ups, downs, and sideways of the first edition. Since then, he has finished college, guided debate teams to national championships, plunged into a doctoral program in the history of science, and worked on a dissertation about the use of dogs in experimental science and medicine. A committed scholar with plenty of awards and publications already under his belt – and undeniably a better writer than either of his parents, Brad is a continuing source of ideas and intellectual stimulation.

Lee's older children contribute their own brands of artistry, gifts, and grace to the family. Theater, music, teaching, writing, and our dance‐wizard of a grandchild, Foster, fill the lives of Shelley and Christine Woodberry. Scott Bolman is the jet‐setter as international lighting designer extraordinaire and theater faculty member. Lori Holwegner anchors part of our Arizona contingent and stays close to her talented daughter Jazmyne, who has finished college with honors and moved on to graduate school in digital media relations. Our other Arizonans, cartoonist Edward and his film‐making son James, amaze us on a regular basis.

.....

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